2026 data Public-data reference. official source

MoneyLion Inc.

2.8K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.8K consumer complaints filed with the CFPB

This profile shows MoneyLion Inc.'s complaint history from CFPB public records. 2,788 consumers have filed complaints since 2016. The company has a 94.2% timely response rate and has provided relief in 15.4% of cases.

2.8K
Total Complaints
94.2%
Timely Response
0%
Disputed
15.4%
Relief Provided
54
States Active
2016
Since

Total complaints

2.8K

Filed since 2016

Timely response

94.2%

CFPB-tracked response window

Relief rate

15.4%

Closed with monetary or non-monetary relief

Timely response rate 94.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.4%
Industry median

Share closed with monetary or non-monetary relief.

MoneyLion Inc. complaint mix by product

Total complaints: 2.8K

MoneyLion Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.8K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 572 complaints (21.2%), resolution 9.3% Credit reporting 21.2% Checking or: 558 complaints (20.7%), resolution 22.9% Checking or 20.7% Credit reporting,: 429 complaints (15.9%), resolution 8.9% Credit reporting, 15.9% Debt collection: 414 complaints (15.4%), resolution 8.2% Debt collection 15.4% Payday loan,: 323 complaints (12.0%), resolution 22.0% Payday loan, 12.0% Payday loan,: 276 complaints (10.2%), resolution 23.9% Payday loan, 10.2% Money transfer,: 124 complaints (4.6%), resolution 23.4%
  • Credit reporting 572 21.2% 9% relief
  • Checking or 558 20.7% 23% relief
  • Credit reporting, 429 15.9% 9% relief
  • Debt collection 414 15.4% 8% relief
  • Payday loan, 323 12.0% 22% relief
  • Payday loan, 276 10.2% 24% relief
  • Money transfer, 124 4.6% 23% relief

How MoneyLion Inc.'s 2.8K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 572
Checking or savings account 558
Credit reporting, credit repair services, or other personal consumer reports 429
Debt collection 414
Payday loan, title loan, or personal loan 323
Payday loan, title loan, personal loan, or advance loan 276
Money transfer, virtual currency, or money service 124
Credit card or prepaid card 51
Debt or credit management 15
Credit card 12
Prepaid card 7
Payday loan 5
Consumer Loan 1
Mortgage 1

Top States

State Complaints
CA 302
TX 279
FL 253
GA 222
NY 155
NC 145
PA 108
IL 104
AZ 97
MI 85
NJ 77
OH 75
SC 72
VA 69
MD 60
WA 54
AL 54
TN 49
LA 48
MO 30

Top Issues

Issue Complaints
Incorrect information on your report 667
Managing an account 304
Attempts to collect debt not owed 193
Improper use of your report 163
Problem with a company's investigation into an existing problem 136
Problem with a credit reporting company's investigation into an existing problem 104
Took or threatened to take negative or legal action 103
Problem with a lender or other company charging your account 97
Closing an account 84
Charged fees or interest you didn't expect 78
Problem with the payoff process at the end of the loan 72
Problem when making payments 70
Opening an account 66
False statements or representation 59
Fraud or scam 55
Written notification about debt 45
Getting the loan 35
Problem with additional add-on products or services 32
Struggling to pay your loan 31
Received a loan you didn't apply for 31

Yearly Trend

Year Complaints Timely
2016 2 50%
2017 15 93.3%
2018 54 100%
2019 229 62%
2020 189 67.7%
2021 395 99%
2022 248 99.6%
2023 307 100%
2024 419 99.8%
2025 717 99.3%
2026 213 99.5%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About MoneyLion Inc.

MoneyLion Inc. has accumulated 2,788 consumer complaints in the CFPB public database, with filings active across 54 U.S. states. Of those submissions, 1,190 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2016, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, MoneyLion Inc. reports a 94.2% timely-response rate and has closed 84.6% of cases with a written explanation to the consumer. 15.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit reporting or other personal consumer reports", and the single most common underlying issue is "Incorrect information on your report".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating MoneyLion Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does MoneyLion Inc. have?

MoneyLion Inc. has received 2,788 consumer complaints filed with the Consumer Financial Protection Bureau.

Does MoneyLion Inc. respond to complaints on time?

MoneyLion Inc. has a 94.2% timely response rate to CFPB complaints.

What is the most common complaint about MoneyLion Inc.?

The most common issue reported against MoneyLion Inc. is "Incorrect information on your report" in the "Credit reporting or other personal consumer reports" product category.

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