CFPB · Slower timely-response band
MoneyLion Inc.
3.7K CFPB complaints · 94.4% timely (slow band) · top issue Incorrect information on your report.
MoneyLion Inc. answers 94.4% on time (lower third) across 3.7K filings. Relief 15.2% · top product Credit reporting or other personal consumer reports. Allegations, not findings.
- Slower timely-response band
- +25000% filings 2016 to 2026
CFPB relief outcome brief
CCDB company moneylion-inc
15.2% relief · 94.4% timely · 3.7K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Stellantis Financial Services US Corp. (14.5% relief)
MoneyLion Inc. closes 15.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
MoneyLion Inc. scores strongest on timely response (90/100 percentile-benchmarked) and weakest on relief provided (71/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
71 / 100 percentile-benchmarked
15.2% of complaints closed with relief to the consumer
Timely response
90 / 100 percentile-benchmarked
94.4% of complaints answered inside the CFPB 15-day window
Closed with explanation
71 / 100 percentile-benchmarked
84% of complaints closed with an explanation to the consumer
Most of MoneyLion Inc.'s 3.7K filings include narrative text
51.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
MoneyLion Inc. complaint mix by product
- Credit reporting 790 21.8% – 8% relief
- Checking or 783 21.6% – 21% relief
- Debt collection 545 15.1% – 8% relief
- Credit reporting, 521 14.4% – 10% relief
- Payday loan, 424 11.7% – 23% relief
- Payday loan, 389 10.7% – 23% relief
- Money transfer, 167 4.6% – 22% relief
Higher-relief mix: how MoneyLion Inc.'s 3.7K complaints split across CFPB product categories.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 790 |
| Checking or savings account | 783 |
| Debt collection | 545 |
| Credit reporting, credit repair services, or other personal consumer reports | 521 |
| Payday loan, title loan, or personal loan | 424 |
| Payday loan, title loan, personal loan, or advance loan | 389 |
| Money transfer, virtual currency, or money service | 167 |
| Credit card or prepaid card | 57 |
| Debt or credit management | 21 |
| Credit card | 15 |
| Prepaid card | 8 |
| Payday loan | 7 |
| Consumer Loan | 1 |
| Mortgage | 1 |
Nationwide filing states for MoneyLion Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 11% of this company's filings
MoneyLion Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 502
- +25000% vs 2016
Volume vs. relief
Where MoneyLion Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, MoneyLion Inc. files more complaint volume than 58% of them, and closes complaints with relief more often than 75% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 3,729 · Closed with relief: 15.2%
Top States
| State | Complaints |
|---|---|
| CA | 412 |
| TX | 393 |
| FL | 356 |
| GA | 275 |
| NY | 199 |
| NC | 188 |
| PA | 142 |
| IL | 139 |
| AZ | 129 |
| MI | 115 |
| NJ | 114 |
| OH | 97 |
| SC | 92 |
| MD | 90 |
| VA | 84 |
| AL | 69 |
| WA | 68 |
| TN | 66 |
| LA | 60 |
| MO | 47 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 874 |
| Managing an account | 419 |
| Attempts to collect debt not owed | 250 |
| Improper use of your report | 207 |
| Problem with a company's investigation into an existing problem | 181 |
| Took or threatened to take negative or legal action | 144 |
| Problem with a lender or other company charging your account | 134 |
| Problem with a credit reporting company's investigation into an existing problem | 126 |
| Closing an account | 119 |
| Problem with the payoff process at the end of the loan | 107 |
| Charged fees or interest you didn't expect | 104 |
| Opening an account | 101 |
| Problem when making payments | 99 |
| False statements or representation | 79 |
| Fraud or scam | 68 |
| Written notification about debt | 56 |
| Getting the loan | 52 |
| Can't stop withdrawals from your bank account | 44 |
| Problem with additional add-on products or services | 43 |
| Received a loan you didn't apply for | 42 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2016 | 2 | 50% |
| 2017 | 17 | 82.4% |
| 2018 | 70 | 100% |
| 2019 | 289 | 63.7% |
| 2020 | 245 | 67.3% |
| 2021 | 484 | 98.8% |
| 2022 | 319 | 99.7% |
| 2023 | 373 | 100% |
| 2024 | 540 | 99.8% |
| 2025 | 888 | 99.2% |
| 2026 | 502 | 99.4% |
Source: CFPB Consumer Complaint Database
MoneyLion Inc. in the slower-timely third
MoneyLion Inc.'s 3,729 logged complaints reach a nationwide footprint - 56 states have at least one filing. 51.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-25. Timely response 94.4% sits in the lower third of the corpus.
MoneyLion Inc. answers 94.4% of complaints inside the CFPB's tracked window (timely band: slow) and closes 15.2% with relief; 84% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about MoneyLion Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for MoneyLion Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.7K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.4%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for MoneyLion Inc. (#143 of 342; 94.4% timely; 15.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band