CFPB · Slower timely-response band

MoneyLion Inc.

3.7K CFPB complaints · 94.4% timely (slow band) · top issue Incorrect information on your report.

3.7K CFPB complaints

MoneyLion Inc. answers 94.4% on time (lower third) across 3.7K filings. Relief 15.2% · top product Credit reporting or other personal consumer reports. Allegations, not findings.

  • Volume rank #143 of 342
  • Slower timely-response band
  • +25000% filings 2016 to 2026

CFPB relief outcome brief

CCDB company moneylion-inc

15.2% relief · 94.4% timely · 3.7K filings · Credit reporting or other personal consumer reports

Nearest relief peer: Stellantis Financial Services US Corp. (14.5% relief)

MoneyLion Inc. (this)15.2%Acima Credit, LLC7.7%American Credit Acceptance, …4.7%ONLINE Information Services,…27.8%Security Credit Services, LLC0%
Closed-with-relief % among MoneyLion Inc. and nearest filing-volume peers

MoneyLion Inc. closes 15.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of MoneyLion Inc.'s 3.7K filings include narrative text

51.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 94.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.2%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

MoneyLion Inc. complaint mix by product

Total complaints: 3.7K

MoneyLion Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3.7K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit reporting: 790 complaints (21.8%), resolution 8.2% Credit reporting 21.8% Checking or: 783 complaints (21.6%), resolution 21.1% Checking or 21.6% Debt collection: 545 complaints (15.1%), resolution 8.3% Debt collection 15.1% Credit reporting,: 521 complaints (14.4%), resolution 10.2% Credit reporting, 14.4% Payday loan,: 424 complaints (11.7%), resolution 22.9% Payday loan, 11.7% Payday loan,: 389 complaints (10.7%), resolution 23.4% Payday loan, 10.7% Money transfer,: 167 complaints (4.6%), resolution 21.6%
  • Credit reporting 790 21.8% 8% relief
  • Checking or 783 21.6% 21% relief
  • Debt collection 545 15.1% 8% relief
  • Credit reporting, 521 14.4% 10% relief
  • Payday loan, 424 11.7% 23% relief
  • Payday loan, 389 10.7% 23% relief
  • Money transfer, 167 4.6% 22% relief

Higher-relief mix: how MoneyLion Inc.'s 3.7K complaints split across CFPB product categories.

Complaints by Product

Product Complaints
Credit reporting or other personal consumer reports 790
Checking or savings account 783
Debt collection 545
Credit reporting, credit repair services, or other personal consumer reports 521
Payday loan, title loan, or personal loan 424
Payday loan, title loan, personal loan, or advance loan 389
Money transfer, virtual currency, or money service 167
Credit card or prepaid card 57
Debt or credit management 21
Credit card 15
Prepaid card 8
Payday loan 7
Consumer Loan 1
Mortgage 1

Nationwide filing states for MoneyLion Inc.

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
CA
11% of this company's filings
CA412TX393FL356GA275NY199NC188PA142IL139

MoneyLion Inc. rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
502
+25000% vs 2016
02004006008001,000 20162017201820192020202120222023202420252026 502

Top States

State Complaints
CA 412
TX 393
FL 356
GA 275
NY 199
NC 188
PA 142
IL 139
AZ 129
MI 115
NJ 114
OH 97
SC 92
MD 90
VA 84
AL 69
WA 68
TN 66
LA 60
MO 47

Top Issues

Issue Complaints
Incorrect information on your report 874
Managing an account 419
Attempts to collect debt not owed 250
Improper use of your report 207
Problem with a company's investigation into an existing problem 181
Took or threatened to take negative or legal action 144
Problem with a lender or other company charging your account 134
Problem with a credit reporting company's investigation into an existing problem 126
Closing an account 119
Problem with the payoff process at the end of the loan 107
Charged fees or interest you didn't expect 104
Opening an account 101
Problem when making payments 99
False statements or representation 79
Fraud or scam 68
Written notification about debt 56
Getting the loan 52
Can't stop withdrawals from your bank account 44
Problem with additional add-on products or services 43
Received a loan you didn't apply for 42

Yearly Trend

Year Complaints Timely
2016 2 50%
2017 17 82.4%
2018 70 100%
2019 289 63.7%
2020 245 67.3%
2021 484 98.8%
2022 319 99.7%
2023 373 100%
2024 540 99.8%
2025 888 99.2%
2026 502 99.4%

Source: CFPB Consumer Complaint Database

MoneyLion Inc. in the slower-timely third

MoneyLion Inc.'s 3,729 logged complaints reach a nationwide footprint - 56 states have at least one filing. 51.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2016 through 2026-06-25. Timely response 94.4% sits in the lower third of the corpus.

MoneyLion Inc. answers 94.4% of complaints inside the CFPB's tracked window (timely band: slow) and closes 15.2% with relief; 84% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Credit reporting or other personal consumer reports" · top issue "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about MoneyLion Inc..

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for MoneyLion Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for MoneyLion Inc. (#143 of 342; 94.4% timely; 15.2% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band