CFPB · Heavy issue volume

Account opening, closing, or management

38.0K CFPB complaints (heavy-volume third) · 353 companies · top product Bank account or service.

38.0K CFPB complaints

"Account opening, closing, or management" is in the heavy-volume third with 38.0K CFPB complaints (ranks #31 of 178) across 353 companies. Top product Bank account or service. Allegations, not findings.

  • Volume rank #31 of 178
  • Bank of America 15.4% of filings
  • Data updated June 2026
  • Heavy issue volume
38.0K
Total Complaints
353
Companies
Bank account or service
Top Product

Companies filing under "Account opening, closing, or management"

# Company Complaints
1 Bank of America, National Association 5.9K
2 Wells Fargo & Company 5.7K
3 JPMorgan Chase & Co. 3.9K
4 Citibank, N.a. 3.0K
5 U.S. Bancorp 1.6K
6 PNC Bank N.A. 1.4K
7 Capital One Financial Corporation 1.2K
8 Suntrust Banks, Inc. 1.0K
9 TD Bank Us Holding Company 944
10 Citizens Financial Group, Inc. 773
11 Santander Bank, National Association 702
12 Fifth Third Financial Corporation 693
13 Regions Financial Corporation 657
14 BB&T Corporation 655
15 HSBC North America Holdings Inc. 639
16 United Services Automobile Association 553
17 Keycorp 442
18 Bbva Financial Corporation 439
19 Synchrony Financial 437
20 Navy Federal Credit Union 436
21 M&T Bank Corporation 430
22 Ally Financial Inc. 427
23 Discover Bank 327
24 Paypal Holdings, Inc 299
25 Huntington National Bank, the 295
26 Tcf National Bank 284
27 Comerica 241
28 Bank of the West 230
29 U.S. Bank National Association - San Francisco Main Branch 190
30 BMO Bank National Association 188
31 American Express Company 188
32 Fidelity National Information Services, Inc. (FNIS) 154
33 First Niagara Financial Group, Inc. 125
34 Webster Bank, National Association 117
35 Flagstar Bank, National Association 116
36 Scottrade Bank 113
37 Popular Bank 112
38 People'S United Bank, National Association 104
39 Pentagon Federal Credit Union 96
40 Huntington National Bank, the - Firstmerit Bank, N.a. Branch 94
41 Cit Bank, National Association 88
42 Banco Popular De Puerto Rico 86
43 Barclays Bank Delaware 80
44 First Citizens Bancshares, Inc. 79
45 Bank of New York Mellon Corporation, the 74
46 Astoria Bank 68
47 Zions Bancorporation 68
48 First Horizon Bank 64
49 First Data Corporation 61
50 Associated Banc-Corp 61

Source: CFPB Consumer Complaint Database

"Account opening, closing, or management" in the heavy-volume third

"Account opening, closing, or management" appears across 353 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Volume lands in the heaviest third of indexed issue categories (#31 of 178). No single company exceeds 15.4% of these filings.

The most common product category where "Account opening, closing, or management" is raised is "Bank account or service". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Account opening, closing, or management" (#31 of 178; 353 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume