CFPB · Single-product concentration
Selene Finance LP
1.7K CFPB complaints · 94.8% in "Mortgage" · top issue Loan modification,collection,foreclosure.
Selene Finance LP: 94.8% of 1.7K CFPB complaints sit in "Mortgage". Timely 99.1% · relief 0.4%. Allegations, not findings.
- Volume rank #251 of 342
- Single-product concentration
- -64% filings 2012 to 2020
CFPB relief outcome brief
CCDB company selene-finance-lp
0.4% relief · 99.1% timely · 1.7K filings · Mortgage
Same-product relief peers
Nearest relief peer: RoundPoint Mortgage Servicing LLC (0.4% relief)
Selene Finance LP closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.7K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Selene Finance LP complaint mix by product
- Mortgage 2K 94.8% – 0% relief
- Debt collection 55 3.2% – 0% relief
- Credit reporting, 31 1.8% – 0% relief
- Bank account 1 0.1% – 0% relief
- Payday loan, 1 0.1% – 0% relief
Lighter-volume mix: how Selene Finance LP's 1.7K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 1.6K |
| Debt collection | 55 |
| Credit reporting, credit repair services, or other personal consumer reports | 31 |
| Bank account or service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Nationwide filing states for Selene Finance LP
Top states by attributed volume, lighter-filing company
- Leading state
- FL
- 11.7% of this company's filings
Selene Finance LP falling annual filings
Annual filing volume from the CFPB public database
- 2020
- 9
- -64% vs 2012
Top States
| State | Complaints |
|---|---|
| FL | 198 |
| NY | 160 |
| CA | 152 |
| GA | 145 |
| NJ | 110 |
| MD | 77 |
| TX | 67 |
| NC | 65 |
| VA | 55 |
| PA | 54 |
| IL | 48 |
| WA | 43 |
| MA | 35 |
| AZ | 35 |
| TN | 31 |
| MI | 29 |
| OH | 29 |
| IN | 28 |
| CT | 27 |
| CO | 23 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 527 |
| Loan servicing, payments, escrow account | 341 |
| Struggling to pay mortgage | 311 |
| Trouble during payment process | 279 |
| Other | 40 |
| Settlement process and costs | 28 |
| Incorrect information on your report | 27 |
| Application, originator, mortgage broker | 20 |
| Applying for a mortgage or refinancing an existing mortgage | 19 |
| Closing on a mortgage | 18 |
| Attempts to collect debt not owed | 16 |
| Problem with a credit reporting company's investigation into an existing problem | 15 |
| Disclosure verification of debt | 11 |
| Credit decision / Underwriting | 10 |
| Written notification about debt | 8 |
| False statements or representation | 5 |
| Took or threatened to take negative or legal action | 5 |
| Cont'd attempts collect debt not owed | 4 |
| Communication tactics | 4 |
| Making/receiving payments, sending money | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 25 | 100% |
| 2013 | 90 | 98.9% |
| 2014 | 191 | 100% |
| 2015 | 246 | 100% |
| 2016 | 355 | 99.7% |
| 2017 | 262 | 99.2% |
| 2018 | 277 | 95.7% |
| 2019 | 240 | 100% |
| 2020 | 9 | 100% |
Source: CFPB Consumer Complaint Database
Selene Finance LP filings cluster in one product
Selene Finance LP's 1,695 logged complaints reach a nationwide footprint - 52 states have at least one filing. Only 31.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2020-01-09.
Selene Finance LP answers 99.1% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Selene Finance LP.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Selene Finance LP: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.7K.
- I.Q. Data International, Inc. Δ 4 complaints · 19.8% relief 1.7Kcomplaints
- Franklin Collection Service, Inc. Δ 5 complaints · 0.1% relief 1.7Kcomplaints
- First Advantage Corporation Δ 27 complaints · 0.1% relief 1.7Kcomplaints
- Amerisave Mortgage Corporation Δ 32 complaints · 24.7% relief 1.7Kcomplaints
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Selene Finance LP (#251 of 342; 99.1% timely; 0.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration