Selene Finance LP
1.7K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Selene Finance LP complaint mix by product
- Mortgage 2K 94.8% – 0% relief
- Debt collection 55 3.2% – 0% relief
- Credit reporting, 31 1.8% – 0% relief
- Bank account 1 0.1% – 0% relief
- Payday loan, 1 0.1% – 0% relief
How Selene Finance LP's 1.7K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 1.6K |
| Debt collection | 55 |
| Credit reporting, credit repair services, or other personal consumer reports | 31 |
| Bank account or service | 1 |
| Payday loan, title loan, or personal loan | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 198 |
| NY | 160 |
| CA | 152 |
| GA | 145 |
| NJ | 110 |
| MD | 77 |
| TX | 67 |
| NC | 65 |
| VA | 55 |
| PA | 54 |
| IL | 48 |
| WA | 43 |
| MA | 35 |
| AZ | 35 |
| TN | 31 |
| MI | 29 |
| OH | 29 |
| IN | 28 |
| CT | 27 |
| CO | 23 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 527 |
| Loan servicing, payments, escrow account | 341 |
| Struggling to pay mortgage | 311 |
| Trouble during payment process | 279 |
| Other | 40 |
| Settlement process and costs | 28 |
| Incorrect information on your report | 27 |
| Application, originator, mortgage broker | 20 |
| Applying for a mortgage or refinancing an existing mortgage | 19 |
| Closing on a mortgage | 18 |
| Attempts to collect debt not owed | 16 |
| Problem with a credit reporting company's investigation into an existing problem | 15 |
| Disclosure verification of debt | 11 |
| Credit decision / Underwriting | 10 |
| Written notification about debt | 8 |
| False statements or representation | 5 |
| Took or threatened to take negative or legal action | 5 |
| Cont'd attempts collect debt not owed | 4 |
| Communication tactics | 4 |
| Making/receiving payments, sending money | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 25 | 100% |
| 2013 | 90 | 98.9% |
| 2014 | 191 | 100% |
| 2015 | 246 | 100% |
| 2016 | 355 | 99.7% |
| 2017 | 262 | 99.2% |
| 2018 | 277 | 95.7% |
| 2019 | 240 | 100% |
| 2020 | 9 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Selene Finance LP
Selene Finance LP's 1,695 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. Only 31.6% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2020-01-09.
Selene Finance LP answers 99.1% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Selene Finance LP.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Selene Finance LP have?
1,695, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Selene Finance LP respond to complaints on time?
99.1% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Selene Finance LP?
"Loan modification,collection,foreclosure", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.