2026 data Public-data reference. official source

Selene Finance LP

1.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.5K consumer complaints filed with the CFPB

This profile shows Selene Finance LP's complaint history from CFPB public records. 1,466 consumers have filed complaints since 2012. The company has a 99.1% timely response rate and has provided relief in 0.4% of cases.

1.5K
Total Complaints
99.1%
Timely Response
13.7%
Disputed
0.4%
Relief Provided
52
States Active
2012
Since

Total complaints

1.5K

Filed since 2012

Timely response

99.1%

CFPB-tracked response window

Relief rate

0.4%

Closed with monetary or non-monetary relief

Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.4%
Industry median

Share closed with monetary or non-monetary relief.

Selene Finance LP complaint mix by product

Total complaints: 1.5K

Selene Finance LP complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.5K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 1,394 complaints (95.1%), resolution 0.4% Mortgage 95.1% Debt collection: 48 complaints (3.3%), resolution 0.0% Credit reporting,: 22 complaints (1.5%), resolution 0.0% Payday loan,: 1 complaints (0.1%), resolution 0.0% Bank account: 1 complaints (0.1%), resolution 0.0%
  • Mortgage 1K 95.1% 0% relief
  • Debt collection 48 3.3% 0% relief
  • Credit reporting, 22 1.5% 0% relief
  • Payday loan, 1 0.1% 0% relief
  • Bank account 1 0.1% 0% relief

How Selene Finance LP's 1.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 1.4K
Debt collection 48
Credit reporting, credit repair services, or other personal consumer reports 22
Payday loan, title loan, or personal loan 1
Bank account or service 1

Top States

State Complaints
FL 169
NY 138
GA 125
CA 125
NJ 97
MD 69
TX 58
NC 58
PA 50
VA 43
IL 42
WA 41
MA 34
AZ 30
TN 29
OH 28
MI 25
CT 24
LA 20
IN 19

Top Issues

Issue Complaints
Loan modification,collection,foreclosure 493
Loan servicing, payments, escrow account 304
Struggling to pay mortgage 248
Trouble during payment process 220
Other 40
Settlement process and costs 24
Incorrect information on your report 22
Application, originator, mortgage broker 18
Attempts to collect debt not owed 14
Closing on a mortgage 13
Applying for a mortgage or refinancing an existing mortgage 13
Disclosure verification of debt 11
Credit decision / Underwriting 9
Problem with a credit reporting company's investigation into an existing problem 9
Written notification about debt 8
Cont'd attempts collect debt not owed 4
Took or threatened to take negative or legal action 4
Communication tactics 3
False statements or representation 2
Problem with the payoff process at the end of the loan 1

Yearly Trend

Year Complaints Timely
2012 25 100%
2013 90 98.9%
2014 191 100%
2015 229 100%
2016 306 99.7%
2017 220 99.5%
2018 214 95.3%
2019 187 100%
2020 4 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Selene Finance LP

Selene Finance LP has accumulated 1,466 consumer complaints in the CFPB public database, with filings active across 52 U.S. states. Of those submissions, 306 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2020-01-07, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Selene Finance LP reports a 99.1% timely-response rate and has closed 99% of cases with a written explanation to the consumer. 0.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 13.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan modification,collection,foreclosure".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Selene Finance LP: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Selene Finance LP have?

Selene Finance LP has received 1,466 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Selene Finance LP respond to complaints on time?

Selene Finance LP has a 99.1% timely response rate to CFPB complaints.

What is the most common complaint about Selene Finance LP?

The most common issue reported against Selene Finance LP is "Loan modification,collection,foreclosure" in the "Mortgage" product category.

Related