2026 data Public-data reference. official source

ARVEST BANK GROUP, INC.

1.4K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.4K consumer complaints filed with the CFPB

This profile shows ARVEST BANK GROUP, INC.'s complaint history from CFPB public records. 1,360 consumers have filed complaints since 2011. The company has a 99.2% timely response rate and has provided relief in 4.9% of cases.

1.4K
Total Complaints
99.2%
Timely Response
7.7%
Disputed
4.9%
Relief Provided
46
States Active
2011
Since

Total complaints

1.4K

Filed since 2011

Timely response

99.2%

CFPB-tracked response window

Relief rate

4.9%

Closed with monetary or non-monetary relief

Timely response rate 99.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.9%
Industry median

Share closed with monetary or non-monetary relief.

ARVEST BANK GROUP, INC. complaint mix by product

Total complaints: 1.4K

ARVEST BANK GROUP, INC. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.4K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 633 complaints (49.8%), resolution 4.9% Mortgage 49.8% Checking or: 374 complaints (29.4%), resolution 3.7% Checking or 29.4% Bank account: 111 complaints (8.7%), resolution 13.5% Bank account 8.7% Credit reporting,: 57 complaints (4.5%), resolution 0.0% Credit reporting: 40 complaints (3.1%), resolution 0.0% Credit card: 29 complaints (2.3%), resolution 3.4% Money transfer,: 28 complaints (2.2%), resolution 0.0%
  • Mortgage 633 49.8% 5% relief
  • Checking or 374 29.4% 4% relief
  • Bank account 111 8.7% 14% relief
  • Credit reporting, 57 4.5% 0% relief
  • Credit reporting 40 3.1% 0% relief
  • Credit card 29 2.3% 3% relief
  • Money transfer, 28 2.2% 0% relief

How ARVEST BANK GROUP, INC.'s 1.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 633
Checking or savings account 374
Bank account or service 111
Credit reporting, credit repair services, or other personal consumer reports 57
Credit reporting or other personal consumer reports 40
Credit card 29
Money transfer, virtual currency, or money service 28
Debt collection 27
Credit card or prepaid card 17
Consumer Loan 13
Payday loan, title loan, or personal loan 13
Vehicle loan or lease 11
Credit reporting 3
Payday loan, title loan, personal loan, or advance loan 1
Payday loan 1
Prepaid card 1
Money transfers 1

Top States

State Complaints
AR 281
OK 225
CA 203
MO 110
FL 62
TX 55
NY 24
MD 23
IL 23
GA 21
AZ 20
WA 18
MA 17
OH 17
NC 17
CO 16
PA 16
KS 16
TN 15
VA 14

Top Issues

Issue Complaints
Managing an account 230
Loan modification,collection,foreclosure 210
Trouble during payment process 165
Loan servicing, payments, escrow account 111
Incorrect information on your report 82
Struggling to pay mortgage 49
Account opening, closing, or management 47
Opening an account 40
Problem with a lender or other company charging your account 40
Deposits and withdrawals 35
Closing an account 35
Applying for a mortgage or refinancing an existing mortgage 29
Improper use of your report 24
Problem caused by your funds being low 22
Problem with a credit reporting company's investigation into an existing problem 19
Problems caused by my funds being low 18
Application, originator, mortgage broker 17
Closing on a mortgage 16
Problem with a purchase shown on your statement 14
Fraud or scam 12

Yearly Trend

Year Complaints Timely
2011 4 100%
2012 83 97.6%
2013 124 96%
2014 92 100%
2015 92 100%
2016 80 100%
2017 67 100%
2018 78 100%
2019 70 98.6%
2020 93 98.9%
2021 102 100%
2022 89 100%
2023 117 98.3%
2024 112 100%
2025 120 100%
2026 37 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About ARVEST BANK GROUP, INC.

ARVEST BANK GROUP, INC. has accumulated 1,360 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 318 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2011, and the most recent logged activity is 2026-03-26, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, ARVEST BANK GROUP, INC. reports a 99.2% timely-response rate and has closed 94.3% of cases with a written explanation to the consumer. 4.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 7.7% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating ARVEST BANK GROUP, INC.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does ARVEST BANK GROUP, INC. have?

ARVEST BANK GROUP, INC. has received 1,360 consumer complaints filed with the Consumer Financial Protection Bureau.

Does ARVEST BANK GROUP, INC. respond to complaints on time?

ARVEST BANK GROUP, INC. has a 99.2% timely response rate to CFPB complaints.

What is the most common complaint about ARVEST BANK GROUP, INC.?

The most common issue reported against ARVEST BANK GROUP, INC. is "Managing an account" in the "Mortgage" product category.

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