2026 data Public-data reference Official source

Arvest Bank Group, Inc.

1.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.6K
Total Complaints
99.3%
Timely Response
0%
Disputed
4.4%
Relief Provided
46
States Active
2011
Since

Data updated June 2026

Timely response rate 99.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 4.4%
Industry median

Share closed with monetary or non-monetary relief.

Arvest Bank Group, Inc. complaint mix by product

Total complaints: 1.6K

Arvest Bank Group, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.6K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 761 complaints (49.7%), resolution 4.3% Mortgage 49.7% Checking or: 453 complaints (29.6%), resolution 3.5% Checking or 29.6% Bank account: 115 complaints (7.5%), resolution 13.0% Bank account 7.5% Credit reporting,: 78 complaints (5.1%), resolution 0.0% Credit reporting: 52 complaints (3.4%), resolution 3.8% Debt collection: 37 complaints (2.4%), resolution 2.7% Money transfer,: 36 complaints (2.3%), resolution 0.0%
  • Mortgage 761 49.7% – 4% relief
  • Checking or 453 29.6% – 4% relief
  • Bank account 115 7.5% – 13% relief
  • Credit reporting, 78 5.1% – 0% relief
  • Credit reporting 52 3.4% – 4% relief
  • Debt collection 37 2.4% – 3% relief
  • Money transfer, 36 2.3% – 0% relief

How Arvest Bank Group, Inc.'s 1.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 761
Checking or savings account 453
Bank account or service 115
Credit reporting, credit repair services, or other personal consumer reports 78
Credit reporting or other personal consumer reports 52
Debt collection 37
Money transfer, virtual currency, or money service 36
Credit card 35
Credit card or prepaid card 25
Vehicle loan or lease 15
Payday loan, title loan, or personal loan 14
Consumer Loan 13
Payday loan, title loan, personal loan, or advance loan 4
Credit reporting 3
Debt or credit management 1
Money transfers 1
Prepaid card 1
Payday loan 1

Top States

State Complaints
AR 330
OK 284
CA 241
MO 126
FL 75
TX 68
MD 29
IL 28
GA 27
NY 26
AZ 25
CO 23
WA 22
NC 21
MA 21
PA 21
KS 20
NJ 20
OH 20
TN 17

Top Issues

Issue Complaints
Managing an account 278
Trouble during payment process 247
Loan modification,collection,foreclosure 212
Loan servicing, payments, escrow account 120
Incorrect information on your report 108
Struggling to pay mortgage 63
Problem with a lender or other company charging your account 50
Account opening, closing, or management 49
Opening an account 44
Closing an account 41
Deposits and withdrawals 36
Applying for a mortgage or refinancing an existing mortgage 34
Problem caused by your funds being low 33
Improper use of your report 31
Problem with a credit reporting company's investigation into an existing problem 24
Closing on a mortgage 23
Problem with a purchase shown on your statement 21
Application, originator, mortgage broker 18
Problems caused by my funds being low 18
Fraud or scam 15

Yearly Trend

Year Complaints Timely
2011 4 100%
2012 83 97.6%
2013 124 96%
2014 92 100%
2015 101 100%
2016 89 100%
2017 77 100%
2018 99 100%
2019 90 98.9%
2020 121 99.2%
2021 130 100%
2022 117 100%
2023 152 98.7%
2024 139 100%
2025 160 100%
2026 67 98.5%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Arvest Bank Group, Inc.

Arvest Bank Group, Inc.'s 1,645 logged complaints reach a nationwide footprint - 46 states have at least one filing on record. Only 35.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2011 through 2026-06-24.

Arvest Bank Group, Inc. answers 99.3% of complaints inside the CFPB's tracked window and closes 94.8% with a written explanation. 4.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Arvest Bank Group, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Arvest Bank Group, Inc. have?

1,645, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Arvest Bank Group, Inc. respond to complaints on time?

99.3% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Arvest Bank Group, Inc.?

"Managing an account", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.