CFPB · Lighter filing volume
Arvest Bank Group, Inc.
1.6K CFPB complaints (light-volume third) · 46 states · top issue Managing an account.
Arvest Bank Group, Inc. is in the light-volume third with 1.6K CFPB complaints (ranks #254 of 342). Timely 99.3% · relief 4.4% · top product Mortgage. Allegations, not findings.
- Volume rank #254 of 342
- Lighter filing volume
- +1575% filings 2011 to 2026
CFPB relief outcome brief
CCDB company arvest-bank-group-inc
4.4% relief · 99.3% timely · 1.6K filings · Mortgage
Same-product relief peers
Nearest relief peer: Seterus, Inc. (4.399019389347003% relief)
Arvest Bank Group, Inc. closes 4.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.6K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Arvest Bank Group, Inc. complaint mix by product
- Mortgage 761 49.7% – 4% relief
- Checking or 453 29.6% – 4% relief
- Bank account 115 7.5% – 13% relief
- Credit reporting, 78 5.1% – 0% relief
- Credit reporting 52 3.4% – 4% relief
- Debt collection 37 2.4% – 3% relief
- Money transfer, 36 2.3% – 0% relief
Lighter-volume mix: how Arvest Bank Group, Inc.'s 1.6K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 761 |
| Checking or savings account | 453 |
| Bank account or service | 115 |
| Credit reporting, credit repair services, or other personal consumer reports | 78 |
| Credit reporting or other personal consumer reports | 52 |
| Debt collection | 37 |
| Money transfer, virtual currency, or money service | 36 |
| Credit card | 35 |
| Credit card or prepaid card | 25 |
| Vehicle loan or lease | 15 |
| Payday loan, title loan, or personal loan | 14 |
| Consumer Loan | 13 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Credit reporting | 3 |
| Debt or credit management | 1 |
| Money transfers | 1 |
| Prepaid card | 1 |
| Payday loan | 1 |
Nationwide filing states for Arvest Bank Group, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- AR
- 20.1% of this company's filings
Arvest Bank Group, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 67
- +1575% vs 2011
Top States
| State | Complaints |
|---|---|
| AR | 330 |
| OK | 284 |
| CA | 241 |
| MO | 126 |
| FL | 75 |
| TX | 68 |
| MD | 29 |
| IL | 28 |
| GA | 27 |
| NY | 26 |
| AZ | 25 |
| CO | 23 |
| WA | 22 |
| NC | 21 |
| MA | 21 |
| PA | 21 |
| KS | 20 |
| NJ | 20 |
| OH | 20 |
| TN | 17 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 278 |
| Trouble during payment process | 247 |
| Loan modification,collection,foreclosure | 212 |
| Loan servicing, payments, escrow account | 120 |
| Incorrect information on your report | 108 |
| Struggling to pay mortgage | 63 |
| Problem with a lender or other company charging your account | 50 |
| Account opening, closing, or management | 49 |
| Opening an account | 44 |
| Closing an account | 41 |
| Deposits and withdrawals | 36 |
| Applying for a mortgage or refinancing an existing mortgage | 34 |
| Problem caused by your funds being low | 33 |
| Improper use of your report | 31 |
| Problem with a credit reporting company's investigation into an existing problem | 24 |
| Closing on a mortgage | 23 |
| Problem with a purchase shown on your statement | 21 |
| Application, originator, mortgage broker | 18 |
| Problems caused by my funds being low | 18 |
| Fraud or scam | 15 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 4 | 100% |
| 2012 | 83 | 97.6% |
| 2013 | 124 | 96% |
| 2014 | 92 | 100% |
| 2015 | 101 | 100% |
| 2016 | 89 | 100% |
| 2017 | 77 | 100% |
| 2018 | 99 | 100% |
| 2019 | 90 | 98.9% |
| 2020 | 121 | 99.2% |
| 2021 | 130 | 100% |
| 2022 | 117 | 100% |
| 2023 | 152 | 98.7% |
| 2024 | 139 | 100% |
| 2025 | 160 | 100% |
| 2026 | 67 | 98.5% |
Source: CFPB Consumer Complaint Database
Arvest Bank Group, Inc. in the light-volume third
Arvest Bank Group, Inc.'s 1,645 logged complaints reach a nationwide footprint - 46 states have at least one filing. Only 35.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-24. Volume lands in the lightest third of the indexed company corpus (#254 of 342).
Arvest Bank Group, Inc. answers 99.3% of complaints inside the CFPB's tracked window and closes 94.8% with a written explanation. 4.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Arvest Bank Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Arvest Bank Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.6K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Arvest Bank Group, Inc. (#254 of 342; 99.3% timely; 4.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume