CFPB · Lighter filing volume
Arvest Bank Group, Inc.
1.6K CFPB complaints (light-volume third) · 46 states · top issue Managing an account.
Arvest Bank Group, Inc. is in the light-volume third with 1.6K CFPB complaints (ranks #254 of 342). Timely 99.3% · relief 4.4% · top product Mortgage. Allegations, not findings.
- Lighter filing volume
- +1575% filings 2011 to 2026
CFPB relief outcome brief
CCDB company arvest-bank-group-inc
4.4% relief · 99.3% timely · 1.6K filings · Mortgage
Same-product relief peers
Nearest relief peer: Seterus, Inc. (4.399019389347003% relief)
Arvest Bank Group, Inc. closes 4.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Arvest Bank Group, Inc. scores strongest on timely response (99/100 percentile-benchmarked) and weakest on relief provided (21/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
21 / 100 percentile-benchmarked
4.4% of complaints closed with relief to the consumer
Timely response
99 / 100 percentile-benchmarked
99.3% of complaints answered inside the CFPB 15-day window
Closed with explanation
90 / 100 percentile-benchmarked
94.8% of complaints closed with an explanation to the consumer
How 1.6K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Arvest Bank Group, Inc. complaint mix by product
- Mortgage 761 49.7% – 4% relief
- Checking or 453 29.6% – 4% relief
- Bank account 115 7.5% – 13% relief
- Credit reporting, 78 5.1% – 0% relief
- Credit reporting 52 3.4% – 4% relief
- Debt collection 37 2.4% – 3% relief
- Money transfer, 36 2.3% – 0% relief
Lighter-volume mix: how Arvest Bank Group, Inc.'s 1.6K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 761 |
| Checking or savings account | 453 |
| Bank account or service | 115 |
| Credit reporting, credit repair services, or other personal consumer reports | 78 |
| Credit reporting or other personal consumer reports | 52 |
| Debt collection | 37 |
| Money transfer, virtual currency, or money service | 36 |
| Credit card | 35 |
| Credit card or prepaid card | 25 |
| Vehicle loan or lease | 15 |
| Payday loan, title loan, or personal loan | 14 |
| Consumer Loan | 13 |
| Payday loan, title loan, personal loan, or advance loan | 4 |
| Credit reporting | 3 |
| Debt or credit management | 1 |
| Money transfers | 1 |
| Prepaid card | 1 |
| Payday loan | 1 |
Nationwide filing states for Arvest Bank Group, Inc.
Top states by attributed volume, lighter-filing company
- Leading state
- AR
- 20.1% of this company's filings
Arvest Bank Group, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 67
- +1575% vs 2011
Volume vs. relief
Where Arvest Bank Group, Inc. sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Arvest Bank Group, Inc. files more complaint volume than 26% of them, and closes complaints with relief more often than 54% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,645 · Closed with relief: 4.4%
Top States
| State | Complaints |
|---|---|
| AR | 330 |
| OK | 284 |
| CA | 241 |
| MO | 126 |
| FL | 75 |
| TX | 68 |
| MD | 29 |
| IL | 28 |
| GA | 27 |
| NY | 26 |
| AZ | 25 |
| CO | 23 |
| WA | 22 |
| NC | 21 |
| MA | 21 |
| PA | 21 |
| KS | 20 |
| NJ | 20 |
| OH | 20 |
| TN | 17 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 278 |
| Trouble during payment process | 247 |
| Loan modification,collection,foreclosure | 212 |
| Loan servicing, payments, escrow account | 120 |
| Incorrect information on your report | 108 |
| Struggling to pay mortgage | 63 |
| Problem with a lender or other company charging your account | 50 |
| Account opening, closing, or management | 49 |
| Opening an account | 44 |
| Closing an account | 41 |
| Deposits and withdrawals | 36 |
| Applying for a mortgage or refinancing an existing mortgage | 34 |
| Problem caused by your funds being low | 33 |
| Improper use of your report | 31 |
| Problem with a credit reporting company's investigation into an existing problem | 24 |
| Closing on a mortgage | 23 |
| Problem with a purchase shown on your statement | 21 |
| Application, originator, mortgage broker | 18 |
| Problems caused by my funds being low | 18 |
| Fraud or scam | 15 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 4 | 100% |
| 2012 | 83 | 97.6% |
| 2013 | 124 | 96% |
| 2014 | 92 | 100% |
| 2015 | 101 | 100% |
| 2016 | 89 | 100% |
| 2017 | 77 | 100% |
| 2018 | 99 | 100% |
| 2019 | 90 | 98.9% |
| 2020 | 121 | 99.2% |
| 2021 | 130 | 100% |
| 2022 | 117 | 100% |
| 2023 | 152 | 98.7% |
| 2024 | 139 | 100% |
| 2025 | 160 | 100% |
| 2026 | 67 | 98.5% |
Source: CFPB Consumer Complaint Database
Arvest Bank Group, Inc. in the light-volume third
Arvest Bank Group, Inc.'s 1,645 logged complaints reach a nationwide footprint - 46 states have at least one filing. Only 35.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-24. Volume lands in the lightest third of the indexed company corpus (#254 of 342).
Arvest Bank Group, Inc. answers 99.3% of complaints inside the CFPB's tracked window and closes 94.8% with a written explanation. 4.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Arvest Bank Group, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Arvest Bank Group, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.6K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.3%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Arvest Bank Group, Inc. (#254 of 342; 99.3% timely; 4.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume