2026 data Public-data reference Official source

Real Time Group, Inc.

1.2K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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1.2K
Total Complaints
91.7%
Timely Response
0%
Disputed
0.5%
Relief Provided
48
States Active
2012
Since

Data updated June 2026

Timely response rate 91.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.5%
Industry median

Share closed with monetary or non-monetary relief.

Real Time Group, Inc. complaint mix by product

Total complaints: 1.2K

Real Time Group, Inc. complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.2K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 529 complaints (45.5%), resolution 0.0% Debt collection 45.5% Mortgage: 516 complaints (44.4%), resolution 1.2% Mortgage 44.4% Credit reporting,: 77 complaints (6.6%), resolution 0.0% Credit reporting, 6.6% Credit reporting: 13 complaints (1.1%), resolution 0.0% Payday loan,: 13 complaints (1.1%), resolution 0.0% Credit reporting: 11 complaints (0.9%), resolution 0.0% Student loan: 4 complaints (0.3%), resolution 0.0%
  • Debt collection 529 45.5% – 0% relief
  • Mortgage 516 44.4% – 1% relief
  • Credit reporting, 77 6.6% – 0% relief
  • Credit reporting 13 1.1% – 0% relief
  • Payday loan, 13 1.1% – 0% relief
  • Credit reporting 11 0.9% – 0% relief
  • Student loan 4 0.3% – 0% relief

How Real Time Group, Inc.'s 1.2K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 529
Mortgage 516
Credit reporting, credit repair services, or other personal consumer reports 77
Credit reporting 13
Payday loan, title loan, or personal loan 13
Credit reporting or other personal consumer reports 11
Student loan 4
Payday loan 4
Credit card 2
Consumer Loan 2
Payday loan, title loan, personal loan, or advance loan 1
Checking or savings account 1
Vehicle loan or lease 1
Credit card or prepaid card 1
Money transfer, virtual currency, or money service 1

Top States

State Complaints
CA 374
FL 106
TX 61
GA 48
NY 42
MI 39
NV 38
OH 33
MD 31
SC 29
AZ 28
NC 27
IL 24
PA 24
NJ 21
CO 21
TN 19
WA 19
VA 17
MO 15

Top Issues

Issue Complaints
Attempts to collect debt not owed 141
Struggling to pay mortgage 137
Loan modification,collection,foreclosure 129
Cont'd attempts collect debt not owed 100
Loan servicing, payments, escrow account 81
Trouble during payment process 78
Written notification about debt 73
False statements or representation 68
Incorrect information on your report 67
Disclosure verification of debt 55
Took or threatened to take negative or legal action 37
Communication tactics 36
Closing on a mortgage 24
Problem with a credit reporting company's investigation into an existing problem 19
Applying for a mortgage or refinancing an existing mortgage 17
Settlement process and costs 15
Incorrect information on credit report 12
Other 12
Application, originator, mortgage broker 10
Improper contact or sharing of info 8

Yearly Trend

Year Complaints Timely
2012 19 94.7%
2013 63 96.8%
2014 105 99%
2015 115 55.7%
2016 132 75%
2017 102 99%
2018 119 98.3%
2019 88 100%
2020 80 98.8%
2021 50 98%
2022 63 100%
2023 69 98.6%
2024 78 96.2%
2025 69 98.6%
2026 24 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Real Time Group, Inc.

Real Time Group, Inc.'s 1,176 logged complaints reach a nationwide footprint - 48 states have at least one filing on record. Only 39.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-05-29.

Real Time Group, Inc. answers 91.7% of complaints inside the CFPB's tracked window and closes 99.5% with a written explanation. 0.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Real Time Group, Inc..

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Real Time Group, Inc. have?

1,176, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Real Time Group, Inc. respond to complaints on time?

91.7% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Real Time Group, Inc.?

"Attempts to collect debt not owed", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.