CFPB · Single-product concentration

Statebridge Company

817 CFPB complaints · 83.1% in "Mortgage" · top issue Trouble during payment process.

817 CFPB complaints

Statebridge Company: 83.1% of 817 CFPB complaints sit in "Mortgage". Timely 87.8% · relief 0%. Allegations, not findings.

  • Single-product concentration
  • -47.1% filings 2012 to 2026

CFPB relief outcome brief

CCDB company statebridge-company

0% relief · 87.8% timely · 817 filings · Mortgage

Nearest relief peer: Rushmore Loan Management Services LLC (0% relief)

Statebridge Company (this)0%Vanderbilt Mortgage & Financ…1%Residential Credit Solutions…0.6%Bok Financial Corp11.4%Reliant Capital Solutions, L…65.2%
Closed-with-relief % among Statebridge Company and nearest filing-volume peers

Statebridge Company closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Statebridge Company's 817 filings include narrative text

42.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 87.8%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Statebridge Company complaint mix by product

Total complaints: 817

Statebridge Company complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 817 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 679 complaints (83.1%), resolution 0.0% Mortgage 83.1% Debt collection: 84 complaints (10.3%), resolution 0.0% Debt collection 10.3% Credit reporting,: 39 complaints (4.8%), resolution 0.0% Credit reporting: 8 complaints (1.0%), resolution 0.0% Payday loan,: 4 complaints (0.5%), resolution 0.0% Vehicle loan: 2 complaints (0.2%), resolution 0.0% Consumer Loan: 1 complaints (0.1%), resolution 0.0%
  • Mortgage 679 83.1% 0% relief
  • Debt collection 84 10.3% 0% relief
  • Credit reporting, 39 4.8% 0% relief
  • Credit reporting 8 1.0% 0% relief
  • Payday loan, 4 0.5% 0% relief
  • Vehicle loan 2 0.2% 0% relief
  • Consumer Loan 1 0.1% 0% relief

How Statebridge Company's 817 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 679
Debt collection 84
Credit reporting, credit repair services, or other personal consumer reports 39
Credit reporting or other personal consumer reports 8
Payday loan, title loan, or personal loan 4
Vehicle loan or lease 2
Consumer Loan 1

Nationwide filing states for Statebridge Company

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
CA
16.2% of this company's filings
CA132FL99NJ58NY50MD48PA42IL39TX37

Statebridge Company falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
18
-47.1% vs 2012
020406080100 20122014201620182020202220242026 18

Top States

State Complaints
CA 132
FL 99
NJ 58
NY 50
MD 48
PA 42
IL 39
TX 37
GA 35
AZ 31
OH 19
NC 18
VA 17
MI 16
CT 15
MA 14
SC 13
WI 13
WA 10
IN 9

Top Issues

Issue Complaints
Trouble during payment process 217
Loan servicing, payments, escrow account 172
Loan modification,collection,foreclosure 117
Struggling to pay mortgage 104
Incorrect information on your report 41
Attempts to collect debt not owed 37
Closing on a mortgage 18
Written notification about debt 15
Applying for a mortgage or refinancing an existing mortgage 14
Problem with a credit reporting company's investigation into an existing problem 12
False statements or representation 11
Other 11
Took or threatened to take negative or legal action 10
Settlement process and costs 6
Disclosure verification of debt 6
Application, originator, mortgage broker 4
Improper use of your report 3
Problem with a company's investigation into an existing problem 3
Communication tactics 3
Credit decision / Underwriting 3

Yearly Trend

Year Complaints Timely
2012 34 73.5%
2013 33 63.6%
2014 58 56.9%
2015 77 97.4%
2016 94 96.8%
2017 77 64.9%
2018 74 73%
2019 66 100%
2020 59 100%
2021 78 100%
2022 44 100%
2023 36 100%
2024 42 97.6%
2025 27 100%
2026 18 94.4%

Source: CFPB Consumer Complaint Database

Statebridge Company filings cluster in one product

Statebridge Company's 817 logged complaints reach a nationwide footprint - 43 states have at least one filing. 42.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2012 through 2026-05-07.

Statebridge Company answers 87.8% of complaints inside the CFPB's tracked window and closes 99.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Statebridge Company.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Statebridge Company: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Statebridge Company (87.8% timely; 0% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration