2026 data Public-data reference. official source

Statebridge Company

645 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

645 consumer complaints filed with the CFPB

This profile shows Statebridge Company's complaint history from CFPB public records. 645 consumers have filed complaints since 2012. The company has a 87.1% timely response rate and has provided relief in 0% of cases.

645
Total Complaints
87.1%
Timely Response
9.3%
Disputed
0%
Relief Provided
42
States Active
2012
Since

Total complaints

645

Filed since 2012

Timely response

87.1%

CFPB-tracked response window

Relief rate

0%

Closed with monetary or non-monetary relief

Timely response rate 87.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.0%
Industry median

Share closed with monetary or non-monetary relief.

Statebridge Company complaint mix by product

Total complaints: 645

Statebridge Company complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 645 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Mortgage: 537 complaints (83.3%), resolution 0.0% Mortgage 83.3% Debt collection: 66 complaints (10.2%), resolution 0.0% Debt collection 10.2% Credit reporting,: 28 complaints (4.3%), resolution 0.0% Credit reporting: 7 complaints (1.1%), resolution 0.0% Payday loan,: 4 complaints (0.6%), resolution 0.0% Vehicle loan: 2 complaints (0.3%), resolution 0.0% Consumer Loan: 1 complaints (0.2%), resolution 0.0%
  • Mortgage 537 83.3% 0% relief
  • Debt collection 66 10.2% 0% relief
  • Credit reporting, 28 4.3% 0% relief
  • Credit reporting 7 1.1% 0% relief
  • Payday loan, 4 0.6% 0% relief
  • Vehicle loan 2 0.3% 0% relief
  • Consumer Loan 1 0.2% 0% relief

How Statebridge Company's 645 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Mortgage 537
Debt collection 66
Credit reporting, credit repair services, or other personal consumer reports 28
Credit reporting or other personal consumer reports 7
Payday loan, title loan, or personal loan 4
Vehicle loan or lease 2
Consumer Loan 1

Top States

State Complaints
CA 100
FL 71
MD 45
NY 42
NJ 40
PA 38
IL 33
TX 30
GA 27
AZ 21
OH 16
VA 16
NC 14
MI 14
SC 12
MA 12
WI 11
CT 10
IN 9
WA 8

Top Issues

Issue Complaints
Loan servicing, payments, escrow account 150
Trouble during payment process 147
Loan modification,collection,foreclosure 109
Struggling to pay mortgage 77
Incorrect information on your report 31
Attempts to collect debt not owed 26
Written notification about debt 14
Closing on a mortgage 12
Other 11
False statements or representation 10
Problem with a credit reporting company's investigation into an existing problem 9
Applying for a mortgage or refinancing an existing mortgage 8
Disclosure verification of debt 6
Settlement process and costs 6
Took or threatened to take negative or legal action 6
Application, originator, mortgage broker 4
Improper use of your report 3
Credit decision / Underwriting 2
Problem with a company's investigation into an existing problem 2
Managing the loan or lease 2

Yearly Trend

Year Complaints Timely
2012 34 73.5%
2013 33 63.6%
2014 58 56.9%
2015 66 97%
2016 76 98.7%
2017 65 66.2%
2018 51 78.4%
2019 42 100%
2020 46 100%
2021 58 100%
2022 31 100%
2023 26 100%
2024 27 100%
2025 20 100%
2026 12 91.7%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Statebridge Company

Statebridge Company has accumulated 645 consumer complaints in the CFPB public database, with filings active across 42 U.S. states. Of those submissions, 176 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Statebridge Company reports a 87.1% timely-response rate and has closed 99.2% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan servicing, payments, escrow account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Statebridge Company: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Statebridge Company have?

Statebridge Company has received 645 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Statebridge Company respond to complaints on time?

Statebridge Company has a 87.1% timely response rate to CFPB complaints.

What is the most common complaint about Statebridge Company?

The most common issue reported against Statebridge Company is "Loan servicing, payments, escrow account" in the "Mortgage" product category.

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