Statebridge Company
817 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Statebridge Company complaint mix by product
- Mortgage 679 83.1% – 0% relief
- Debt collection 84 10.3% – 0% relief
- Credit reporting, 39 4.8% – 0% relief
- Credit reporting 8 1.0% – 0% relief
- Payday loan, 4 0.5% – 0% relief
- Vehicle loan 2 0.2% – 0% relief
- Consumer Loan 1 0.1% – 0% relief
How Statebridge Company's 817 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 679 |
| Debt collection | 84 |
| Credit reporting, credit repair services, or other personal consumer reports | 39 |
| Credit reporting or other personal consumer reports | 8 |
| Payday loan, title loan, or personal loan | 4 |
| Vehicle loan or lease | 2 |
| Consumer Loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 132 |
| FL | 99 |
| NJ | 58 |
| NY | 50 |
| MD | 48 |
| PA | 42 |
| IL | 39 |
| TX | 37 |
| GA | 35 |
| AZ | 31 |
| OH | 19 |
| NC | 18 |
| VA | 17 |
| MI | 16 |
| CT | 15 |
| MA | 14 |
| SC | 13 |
| WI | 13 |
| WA | 10 |
| IN | 9 |
Top Issues
| Issue | Complaints |
|---|---|
| Trouble during payment process | 217 |
| Loan servicing, payments, escrow account | 172 |
| Loan modification,collection,foreclosure | 117 |
| Struggling to pay mortgage | 104 |
| Incorrect information on your report | 41 |
| Attempts to collect debt not owed | 37 |
| Closing on a mortgage | 18 |
| Written notification about debt | 15 |
| Applying for a mortgage or refinancing an existing mortgage | 14 |
| Problem with a credit reporting company's investigation into an existing problem | 12 |
| False statements or representation | 11 |
| Other | 11 |
| Took or threatened to take negative or legal action | 10 |
| Settlement process and costs | 6 |
| Disclosure verification of debt | 6 |
| Application, originator, mortgage broker | 4 |
| Improper use of your report | 3 |
| Problem with a company's investigation into an existing problem | 3 |
| Communication tactics | 3 |
| Credit decision / Underwriting | 3 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 34 | 73.5% |
| 2013 | 33 | 63.6% |
| 2014 | 58 | 56.9% |
| 2015 | 77 | 97.4% |
| 2016 | 94 | 96.8% |
| 2017 | 77 | 64.9% |
| 2018 | 74 | 73% |
| 2019 | 66 | 100% |
| 2020 | 59 | 100% |
| 2021 | 78 | 100% |
| 2022 | 44 | 100% |
| 2023 | 36 | 100% |
| 2024 | 42 | 97.6% |
| 2025 | 27 | 100% |
| 2026 | 18 | 94.4% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Statebridge Company
Statebridge Company's 817 logged complaints reach a nationwide footprint - 43 states have at least one filing on record. 42.2% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2012 through 2026-05-07.
Statebridge Company answers 87.8% of complaints inside the CFPB's tracked window and closes 99.8% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Trouble during payment process."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Statebridge Company.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Statebridge Company have?
817, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Statebridge Company respond to complaints on time?
87.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Statebridge Company?
"Trouble during payment process", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.