Total complaints
645
Filed since 2012
645 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
645 consumer complaints filed with the CFPB
This profile shows Statebridge Company's complaint history from CFPB public records. 645 consumers have filed complaints since 2012. The company has a 87.1% timely response rate and has provided relief in 0% of cases.
Total complaints
645
Filed since 2012
Timely response
87.1%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Statebridge Company's 645 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Mortgage | 537 |
| Debt collection | 66 |
| Credit reporting, credit repair services, or other personal consumer reports | 28 |
| Credit reporting or other personal consumer reports | 7 |
| Payday loan, title loan, or personal loan | 4 |
| Vehicle loan or lease | 2 |
| Consumer Loan | 1 |
| State | Complaints |
|---|---|
| CA | 100 |
| FL | 71 |
| MD | 45 |
| NY | 42 |
| NJ | 40 |
| PA | 38 |
| IL | 33 |
| TX | 30 |
| GA | 27 |
| AZ | 21 |
| OH | 16 |
| VA | 16 |
| NC | 14 |
| MI | 14 |
| SC | 12 |
| MA | 12 |
| WI | 11 |
| CT | 10 |
| IN | 9 |
| WA | 8 |
| Issue | Complaints |
|---|---|
| Loan servicing, payments, escrow account | 150 |
| Trouble during payment process | 147 |
| Loan modification,collection,foreclosure | 109 |
| Struggling to pay mortgage | 77 |
| Incorrect information on your report | 31 |
| Attempts to collect debt not owed | 26 |
| Written notification about debt | 14 |
| Closing on a mortgage | 12 |
| Other | 11 |
| False statements or representation | 10 |
| Problem with a credit reporting company's investigation into an existing problem | 9 |
| Applying for a mortgage or refinancing an existing mortgage | 8 |
| Disclosure verification of debt | 6 |
| Settlement process and costs | 6 |
| Took or threatened to take negative or legal action | 6 |
| Application, originator, mortgage broker | 4 |
| Improper use of your report | 3 |
| Credit decision / Underwriting | 2 |
| Problem with a company's investigation into an existing problem | 2 |
| Managing the loan or lease | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 34 | 73.5% |
| 2013 | 33 | 63.6% |
| 2014 | 58 | 56.9% |
| 2015 | 66 | 97% |
| 2016 | 76 | 98.7% |
| 2017 | 65 | 66.2% |
| 2018 | 51 | 78.4% |
| 2019 | 42 | 100% |
| 2020 | 46 | 100% |
| 2021 | 58 | 100% |
| 2022 | 31 | 100% |
| 2023 | 26 | 100% |
| 2024 | 27 | 100% |
| 2025 | 20 | 100% |
| 2026 | 12 | 91.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Statebridge Company has accumulated 645 consumer complaints in the CFPB public database, with filings active across 42 U.S. states. Of those submissions, 176 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2012, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Statebridge Company reports a 87.1% timely-response rate and has closed 99.2% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Mortgage", and the single most common underlying issue is "Loan servicing, payments, escrow account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Statebridge Company: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Statebridge Company has received 645 consumer complaints filed with the Consumer Financial Protection Bureau.
Statebridge Company has a 87.1% timely response rate to CFPB complaints.
The most common issue reported against Statebridge Company is "Loan servicing, payments, escrow account" in the "Mortgage" product category.
Read our methodology — how this data is sourced, computed, and verified.