CFPB · Single-product concentration
Residential Credit Solutions, Inc.
815 CFPB complaints · 94.4% in "Mortgage" · top issue Loan modification,collection,foreclosure.
Residential Credit Solutions, Inc.: 94.4% of 815 CFPB complaints sit in "Mortgage". Timely 78.8% · relief 0.6%. Allegations, not findings.
- Single-product concentration
- +100% filings 2011 to 2018
CFPB relief outcome brief
CCDB company residential-credit-solutions-inc
0.6% relief · 78.8% timely · 815 filings · Mortgage
Same-product relief peers
Nearest relief peer: Lakeview Loan Servicing, LLC (0.6% relief)
Residential Credit Solutions, Inc. closes 0.6% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 815 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Residential Credit Solutions, Inc. complaint mix by product
- Mortgage 769 94.4% – 1% relief
- Debt collection 36 4.4% – 3% relief
- Credit reporting, 6 0.7% – 0% relief
- Bank account 2 0.2% – 0% relief
- Consumer Loan 1 0.1% – 0% relief
- Payday loan 1 0.1% – 0% relief
How Residential Credit Solutions, Inc.'s 815 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 769 |
| Debt collection | 36 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Bank account or service | 2 |
| Consumer Loan | 1 |
| Payday loan | 1 |
Nationwide filing states for Residential Credit Solutions, Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 25% of this company's filings
Residential Credit Solutions, Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2018
- 2
- +100% vs 2011
Top States
| State | Complaints |
|---|---|
| CA | 204 |
| FL | 65 |
| GA | 51 |
| MD | 48 |
| NY | 44 |
| TX | 42 |
| NC | 32 |
| VA | 30 |
| IL | 28 |
| NJ | 22 |
| NV | 20 |
| MA | 19 |
| CO | 19 |
| AZ | 19 |
| MI | 15 |
| OH | 15 |
| WA | 15 |
| PA | 14 |
| WI | 9 |
| SC | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 422 |
| Loan servicing, payments, escrow account | 281 |
| Settlement process and costs | 18 |
| Other | 17 |
| Cont'd attempts collect debt not owed | 14 |
| Application, originator, mortgage broker | 13 |
| Credit decision / Underwriting | 13 |
| Communication tactics | 9 |
| Disclosure verification of debt | 7 |
| Incorrect information on your report | 5 |
| Trouble during payment process | 3 |
| False statements or representation | 3 |
| Account opening, closing, or management | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Took or threatened to take negative or legal action | 1 |
| Improper contact or sharing of info | 1 |
| Managing the loan or lease | 1 |
| Taking/threatening an illegal action | 1 |
| Charged fees or interest I didn't expect | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 60 | 86.7% |
| 2013 | 154 | 79.2% |
| 2014 | 239 | 54% |
| 2015 | 250 | 91.6% |
| 2016 | 92 | 100% |
| 2017 | 17 | 94.1% |
| 2018 | 2 | 50% |
Source: CFPB Consumer Complaint Database
Residential Credit Solutions, Inc. filings cluster in one product
Residential Credit Solutions, Inc.'s 815 logged complaints reach a nationwide footprint - 47 states have at least one filing. Only 15.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2018-04-12.
Residential Credit Solutions, Inc. answers 78.8% of complaints inside the CFPB's tracked window and closes 92.5% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Residential Credit Solutions, Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Residential Credit Solutions, Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 815.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 78.8%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Residential Credit Solutions, Inc. (78.8% timely; 0.6% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration