Residential Credit Solutions, Inc.
815 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Residential Credit Solutions, Inc. complaint mix by product
- Mortgage 769 94.4% – 1% relief
- Debt collection 36 4.4% – 3% relief
- Credit reporting, 6 0.7% – 0% relief
- Bank account 2 0.2% – 0% relief
- Consumer Loan 1 0.1% – 0% relief
- Payday loan 1 0.1% – 0% relief
How Residential Credit Solutions, Inc.'s 815 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Mortgage | 769 |
| Debt collection | 36 |
| Credit reporting, credit repair services, or other personal consumer reports | 6 |
| Bank account or service | 2 |
| Consumer Loan | 1 |
| Payday loan | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 204 |
| FL | 65 |
| GA | 51 |
| MD | 48 |
| NY | 44 |
| TX | 42 |
| NC | 32 |
| VA | 30 |
| IL | 28 |
| NJ | 22 |
| NV | 20 |
| MA | 19 |
| CO | 19 |
| AZ | 19 |
| MI | 15 |
| OH | 15 |
| WA | 15 |
| PA | 14 |
| WI | 9 |
| SC | 8 |
Top Issues
| Issue | Complaints |
|---|---|
| Loan modification,collection,foreclosure | 422 |
| Loan servicing, payments, escrow account | 281 |
| Settlement process and costs | 18 |
| Other | 17 |
| Cont'd attempts collect debt not owed | 14 |
| Application, originator, mortgage broker | 13 |
| Credit decision / Underwriting | 13 |
| Communication tactics | 9 |
| Disclosure verification of debt | 7 |
| Incorrect information on your report | 5 |
| Trouble during payment process | 3 |
| False statements or representation | 3 |
| Account opening, closing, or management | 2 |
| Problem with a credit reporting company's investigation into an existing problem | 2 |
| Took or threatened to take negative or legal action | 1 |
| Improper contact or sharing of info | 1 |
| Managing the loan or lease | 1 |
| Taking/threatening an illegal action | 1 |
| Charged fees or interest I didn't expect | 1 |
| Struggling to pay mortgage | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 60 | 86.7% |
| 2013 | 154 | 79.2% |
| 2014 | 239 | 54% |
| 2015 | 250 | 91.6% |
| 2016 | 92 | 100% |
| 2017 | 17 | 94.1% |
| 2018 | 2 | 50% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Residential Credit Solutions, Inc.
Residential Credit Solutions, Inc.'s 815 logged complaints reach a nationwide footprint - 47 states have at least one filing on record. Only 15.1% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2011 through 2018-04-12.
Residential Credit Solutions, Inc. answers 78.8% of complaints inside the CFPB's tracked window and closes 92.5% with a written explanation. 0.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Mortgage" draws the most filings, most often for "Loan modification,collection,foreclosure."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Residential Credit Solutions, Inc..
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Residential Credit Solutions, Inc. have?
815, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Residential Credit Solutions, Inc. respond to complaints on time?
78.8% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Residential Credit Solutions, Inc.?
"Loan modification,collection,foreclosure", filed under the "Mortgage" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.