Fraud or scam

50.0K consumer complaints across 1.0K companies

This page tracks consumer complaints about "Fraud or scam" filed with the CFPB. 49,983 complaints mention this issue across 1.0K companies. The most affected product category is "Money transfer, virtual currency, or money service".

50.0K
Total Complaints
1.0K
Companies
Money transfer, virtual currency, or money service
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Block, Inc. 6.7K
2 Paypal Holdings, Inc 5.7K
3 JPMorgan Chase & Co. 4.7K
4 Wells Fargo & Company 4.5K
5 Bank of America, National Association 3.9K
6 Early Warning Services, LLC 3.0K
7 Coinbase, Inc. 2.3K
8 Chime Financial Inc 1.3K
9 Western Union Company, the 1.1K
10 Moneygram Payment Systems Worldwide Inc 1.0K
11 Citibank, N.a. 877
12 PNC Bank N.A. 666
13 Capital One Financial Corporation 607
14 U.S. Bancorp 574
15 Navy Federal Credit Union 537
16 Foris DAX, Inc. 509
17 Truist Financial Corporation 450
18 United Services Automobile Association 445
19 TD Bank Us Holding Company 438
20 Robinhood Markets Inc. 400
21 Experian Information Solutions Inc. 375
22 TransferWise Ltd 316
23 Equifax, Inc. 295
24 Transunion Intermediate Holdings, Inc. 287
25 Payward Ventures Inc. dba Kraken 236
26 Winklevoss Exchange LLC 235
27 Remitly, Inc. 232
28 John C. Heath, Attorney at Law, PLLC 228
29 Citizens Financial Group, Inc. 217
30 Synchrony Financial 208
31 BAM Management US Holdings Inc. 192
32 Fifth Third Financial Corporation 190
33 American Express Company 174
34 Discover Bank 169
35 Huntington National Bank, the 162
36 Empowerment Ventures, LLC 156
37 Sofi Technologies, Inc. 151
38 Netspend Corporation 147
39 Google Compare Credit Cards Inc. 128
40 Regions Financial Corporation 114
41 BMO Bank National Association 112
42 Comerica 111
43 Pending Company Match 105
44 Ally Financial Inc. 103
45 Ria Envia, LLC 100
46 Suntrust Banks, Inc. 90
47 HSBC North America Holdings Inc. 83
48 Keycorp 81
49 M&T Bank Corporation 78
50 Blockchain.com, Inc. 75

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Fraud or scam" Complaints

The CFPB public record contains 49,983 consumer complaints tagged with the issue "Fraud or scam", distributed across 1,048 distinct companies that have been named as the respondent on at least one filing. That breadth, spread across 1,048 separate respondents, points to a systemic theme across the market rather than one company's operational problem, a structural friction in how a product category is sold, serviced, or collected on.

The most common product category where "Fraud or scam" is raised is "Money transfer, virtual currency, or money service". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Fraud or scam" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Fraud or scam", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.