Ria Envia, LLC
456 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Ria Envia, LLC complaint mix by product
- Money transfer, 387 85.1% – 1% relief
- Money transfers 55 12.1% – 24% relief
- Checking or 7 1.5% – 0% relief
- Bank account 3 0.7% – 0% relief
- Credit reporting 1 0.2% – 0% relief
- Debt collection 1 0.2% – 0% relief
- Vehicle loan 1 0.2% – 0% relief
How Ria Envia, LLC's 456 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 387 |
| Money transfers | 55 |
| Checking or savings account | 7 |
| Bank account or service | 3 |
| Credit reporting or other personal consumer reports | 1 |
| Debt collection | 1 |
| Vehicle loan or lease | 1 |
| Credit card or prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 63 |
| NY | 39 |
| TX | 38 |
| FL | 38 |
| GA | 21 |
| NJ | 21 |
| MD | 17 |
| CO | 15 |
| NC | 14 |
| PA | 13 |
| IL | 12 |
| VA | 11 |
| MA | 11 |
| AZ | 8 |
| WA | 8 |
| MN | 7 |
| OR | 7 |
| NV | 7 |
| MO | 6 |
| MI | 6 |
Top Issues
| Issue | Complaints |
|---|---|
| Other transaction problem | 146 |
| Money was not available when promised | 115 |
| Fraud or scam | 100 |
| Other service problem | 21 |
| Problem with customer service | 14 |
| Other transaction issues | 13 |
| Confusing or missing disclosures | 11 |
| Wrong amount charged or received | 7 |
| Other service issues | 6 |
| Problem with a lender or other company charging your account | 5 |
| Unauthorized transactions or other transaction problem | 3 |
| Unexpected or other fees | 3 |
| Incorrect exchange rate | 2 |
| Lost or stolen money order | 1 |
| Improper use of your report | 1 |
| Attempts to collect debt not owed | 1 |
| Managing an account | 1 |
| Problems caused by my funds being low | 1 |
| Account opening, closing, or management | 1 |
| Deposits and withdrawals | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 12 | 75% |
| 2015 | 17 | 88.2% |
| 2016 | 17 | 88.2% |
| 2017 | 32 | 78.1% |
| 2018 | 29 | 65.5% |
| 2019 | 24 | 100% |
| 2020 | 28 | 100% |
| 2021 | 41 | 100% |
| 2022 | 59 | 98.3% |
| 2023 | 49 | 61.2% |
| 2024 | 59 | 86.4% |
| 2025 | 56 | 96.4% |
| 2026 | 31 | 93.5% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Ria Envia, LLC
Ria Envia, LLC's 456 logged complaints reach a nationwide footprint - 47 states have at least one filing on record. 49.8% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2013 through 2026-06-25.
Ria Envia, LLC answers 87.7% of complaints inside the CFPB's tracked window and closes 95.4% with a written explanation. 3.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Other transaction problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ria Envia, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Ria Envia, LLC have?
456, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Ria Envia, LLC respond to complaints on time?
87.7% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Ria Envia, LLC?
"Other transaction problem", filed under the "Money transfer, virtual currency, or money service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.