CFPB · Single-product concentration

Ria Envia, LLC

456 CFPB complaints · 84.9% in "Money transfer, virtual currency, or money service" · top issue Other transaction problem.

456 CFPB complaints

Ria Envia, LLC: 84.9% of 456 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 87.7% · relief 3.5%. Allegations, not findings.

  • Single-product concentration
  • +1450% filings 2013 to 2026

CFPB relief outcome brief

CCDB company ria-envia-llc

3.5% relief · 87.7% timely · 456 filings · Money transfer, virtual currency, or money service

Nearest relief peer: DailyPay, Inc (3.3% relief)

Ria Envia, LLC (this)3.5%Patient Accounting Service C…0.2%2288984 Ontario Inc.2.4%AMA Advisors, LLC.8.6%Northland Group Inc57.7%
Closed-with-relief % among Ria Envia, LLC and nearest filing-volume peers

Ria Envia, LLC closes 3.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Ria Envia, LLC's 456 filings include narrative text

49.8% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 87.7%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 3.5%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Ria Envia, LLC complaint mix by product

Total complaints: 456

Ria Envia, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 456 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Money transfer,: 387 complaints (85.1%), resolution 0.8% Money transfer, 85.1% Money transfers: 55 complaints (12.1%), resolution 23.6% Money transfers 12.1% Checking or: 7 complaints (1.5%), resolution 0.0% Bank account: 3 complaints (0.7%), resolution 0.0% Credit reporting: 1 complaints (0.2%), resolution 0.0% Debt collection: 1 complaints (0.2%), resolution 0.0% Vehicle loan: 1 complaints (0.2%), resolution 0.0%
  • Money transfer, 387 85.1% 1% relief
  • Money transfers 55 12.1% 24% relief
  • Checking or 7 1.5% 0% relief
  • Bank account 3 0.7% 0% relief
  • Credit reporting 1 0.2% 0% relief
  • Debt collection 1 0.2% 0% relief
  • Vehicle loan 1 0.2% 0% relief

How Ria Envia, LLC's 456 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Money transfer, virtual currency, or money service 387
Money transfers 55
Checking or savings account 7
Bank account or service 3
Credit reporting or other personal consumer reports 1
Debt collection 1
Vehicle loan or lease 1
Credit card or prepaid card 1

Nationwide filing states for Ria Envia, LLC

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
CA
13.8% of this company's filings
CA63NY39TX38FL38GA21NJ21MD17CO15

Ria Envia, LLC rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
31
+1450% vs 2013
020406080 20132015201720192021202320252026 31

Top States

State Complaints
CA 63
NY 39
TX 38
FL 38
GA 21
NJ 21
MD 17
CO 15
NC 14
PA 13
IL 12
VA 11
MA 11
AZ 8
WA 8
MN 7
OR 7
NV 7
MO 6
MI 6

Top Issues

Issue Complaints
Other transaction problem 146
Money was not available when promised 115
Fraud or scam 100
Other service problem 21
Problem with customer service 14
Other transaction issues 13
Confusing or missing disclosures 11
Wrong amount charged or received 7
Other service issues 6
Problem with a lender or other company charging your account 5
Unauthorized transactions or other transaction problem 3
Unexpected or other fees 3
Incorrect exchange rate 2
Lost or stolen money order 1
Improper use of your report 1
Attempts to collect debt not owed 1
Managing an account 1
Problems caused by my funds being low 1
Account opening, closing, or management 1
Deposits and withdrawals 1

Yearly Trend

Year Complaints Timely
2013 2 100%
2014 12 75%
2015 17 88.2%
2016 17 88.2%
2017 32 78.1%
2018 29 65.5%
2019 24 100%
2020 28 100%
2021 41 100%
2022 59 98.3%
2023 49 61.2%
2024 59 86.4%
2025 56 96.4%
2026 31 93.5%

Source: CFPB Consumer Complaint Database

Ria Envia, LLC filings cluster in one product

Ria Envia, LLC's 456 logged complaints reach a nationwide footprint - 47 states have at least one filing. 49.8% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2013 through 2026-06-25.

Ria Envia, LLC answers 87.7% of complaints inside the CFPB's tracked window and closes 95.4% with a written explanation. 3.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Other transaction problem."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Ria Envia, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Ria Envia, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Ria Envia, LLC (87.7% timely; 3.5% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration