Total complaints
331
Filed since 2013
2026 data Public-data reference. official source
Ria Envia, LLC
331 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
331 consumer complaints filed with the CFPB
This profile shows Ria Envia, LLC's complaint history from CFPB public records. 331 consumers have filed complaints since 2013. The company has a 88.8% timely response rate and has provided relief in 4.2% of cases.
331
Total Complaints
88.8%
Timely Response
1.8%
Disputed
4.2%
Relief Provided
46
States Active
2013
Since
Timely response
88.8%
CFPB-tracked response window
Relief rate
4.2%
Closed with monetary or non-monetary relief
Timely response rate 88.8%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 4.2%
Industry median
Share closed with monetary or non-monetary relief.
Ria Envia, LLC complaint mix by product
- Money transfer, 269 81.5% – 1% relief
- Money transfers 49 14.8% – 25% relief
- Checking or 6 1.8% – 0% relief
- Bank account 3 0.9% – 0% relief
- Debt collection 1 0.3% – 0% relief
- Credit card 1 0.3% – 0% relief
- Vehicle loan 1 0.3% – 0% relief
How Ria Envia, LLC's 331 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 269 |
| Money transfers | 49 |
| Checking or savings account | 6 |
| Bank account or service | 3 |
| Debt collection | 1 |
| Credit card or prepaid card | 1 |
| Vehicle loan or lease | 1 |
| Credit reporting or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 47 |
| NY | 31 |
| TX | 27 |
| FL | 25 |
| NJ | 16 |
| CO | 12 |
| GA | 12 |
| PA | 11 |
| MD | 10 |
| MA | 9 |
| VA | 9 |
| NC | 8 |
| IL | 8 |
| AZ | 7 |
| WA | 6 |
| OR | 6 |
| SC | 5 |
| MN | 5 |
| MO | 5 |
| OH | 5 |
Top Issues
| Issue | Complaints |
|---|---|
| Other transaction problem | 96 |
| Money was not available when promised | 89 |
| Fraud or scam | 75 |
| Other service problem | 14 |
| Other transaction issues | 12 |
| Problem with customer service | 11 |
| Other service issues | 5 |
| Problem with a lender or other company charging your account | 5 |
| Wrong amount charged or received | 5 |
| Confusing or missing disclosures | 5 |
| Unauthorized transactions or other transaction problem | 3 |
| Lost or stolen money order | 1 |
| Problems caused by my funds being low | 1 |
| Account opening, closing, or management | 1 |
| Attempts to collect debt not owed | 1 |
| Trouble using the card | 1 |
| Deposits and withdrawals | 1 |
| Unexpected or other fees | 1 |
| Managing the loan or lease | 1 |
| Closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 2 | 100% |
| 2014 | 12 | 75% |
| 2015 | 14 | 100% |
| 2016 | 16 | 87.5% |
| 2017 | 28 | 75% |
| 2018 | 20 | 65% |
| 2019 | 21 | 100% |
| 2020 | 23 | 100% |
| 2021 | 29 | 100% |
| 2022 | 45 | 97.8% |
| 2023 | 30 | 66.7% |
| 2024 | 37 | 91.9% |
| 2025 | 39 | 94.9% |
| 2026 | 15 | 86.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Ria Envia, LLC
Ria Envia, LLC has accumulated 331 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 114 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2026-03-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Ria Envia, LLC reports a 88.8% timely-response rate and has closed 94.6% of cases with a written explanation to the consumer. 4.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Other transaction problem".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Ria Envia, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Ria Envia, LLC have?
Ria Envia, LLC has received 331 consumer complaints filed with the Consumer Financial Protection Bureau.
Does Ria Envia, LLC respond to complaints on time?
Ria Envia, LLC has a 88.8% timely response rate to CFPB complaints.
What is the most common complaint about Ria Envia, LLC?
The most common issue reported against Ria Envia, LLC is "Other transaction problem" in the "Money transfer, virtual currency, or money service" product category.
Read our methodology — how this data is sourced, computed, and verified.
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