Total complaints
544
Filed since 2020
544 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
544 consumer complaints filed with the CFPB
This profile shows BAM Management US Holdings Inc.'s complaint history from CFPB public records. 544 consumers have filed complaints since 2020. The company has a 91.5% timely response rate and has provided relief in 0% of cases.
Total complaints
544
Filed since 2020
Timely response
91.5%
CFPB-tracked response window
Relief rate
0%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How BAM Management US Holdings Inc.'s 544 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 528 |
| Debt collection | 9 |
| Checking or savings account | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| CA | 109 |
| FL | 50 |
| NJ | 21 |
| AZ | 21 |
| PA | 21 |
| IL | 21 |
| GA | 17 |
| MI | 15 |
| MA | 15 |
| NC | 15 |
| VA | 14 |
| MD | 14 |
| TN | 13 |
| CO | 13 |
| OR | 13 |
| OH | 12 |
| MO | 10 |
| IN | 10 |
| WI | 9 |
| AL | 9 |
| Issue | Complaints |
|---|---|
| Other transaction problem | 143 |
| Fraud or scam | 125 |
| Money was not available when promised | 119 |
| Other service problem | 56 |
| Managing, opening, or closing your mobile wallet account | 33 |
| Unauthorized transactions or other transaction problem | 20 |
| Wrong amount charged or received | 10 |
| Confusing or missing disclosures | 8 |
| Attempts to collect debt not owed | 7 |
| Problem with customer service | 7 |
| Managing an account | 5 |
| Unexpected or other fees | 5 |
| Problem adding money | 1 |
| Closing an account | 1 |
| Confusing or misleading advertising or marketing | 1 |
| False statements or representation | 1 |
| Written notification about debt | 1 |
| Improper use of your report | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2020 | 3 | 33.3% |
| 2021 | 356 | 92.7% |
| 2022 | 101 | 95% |
| 2023 | 26 | 80.8% |
| 2024 | 24 | 70.8% |
| 2025 | 17 | 100% |
| 2026 | 17 | 94.1% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
BAM Management US Holdings Inc. has accumulated 544 consumer complaints in the CFPB public database, with filings active across 47 U.S. states. Of those submissions, 283 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2020, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, BAM Management US Holdings Inc. reports a 91.5% timely-response rate and has closed 97.4% of cases with a written explanation to the consumer. 0% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Other transaction problem".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BAM Management US Holdings Inc.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
BAM Management US Holdings Inc. has received 544 consumer complaints filed with the Consumer Financial Protection Bureau.
BAM Management US Holdings Inc. has a 91.5% timely response rate to CFPB complaints.
The most common issue reported against BAM Management US Holdings Inc. is "Other transaction problem" in the "Money transfer, virtual currency, or money service" product category.
Read our methodology — how this data is sourced, computed, and verified.