Getting a credit card

52.2K consumer complaints across 530 companies

This page tracks consumer complaints about "Getting a credit card" filed with the CFPB. 52,216 complaints mention this issue across 530 companies. The most affected product category is "Credit card".

52.2K
Total Complaints
530
Companies
Credit card
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Capital One Financial Corporation 7.1K
2 JPMorgan Chase & Co. 4.4K
3 Citibank, N.a. 4.3K
4 Synchrony Financial 3.8K
5 American Express Company 3.0K
6 Bank of America, National Association 3.0K
7 Experian Information Solutions Inc. 2.4K
8 Transunion Intermediate Holdings, Inc. 2.4K
9 Equifax, Inc. 2.1K
10 Bread Financial Holdings, Inc. 2.1K
11 Wells Fargo & Company 2.0K
12 Discover Bank 2.0K
13 Barclays Bank Delaware 1.6K
14 TD Bank Us Holding Company 1.1K
15 U.S. Bancorp 1.0K
16 Goldman Sachs Bank USA 957
17 CLGF Holdco 1, LLC 774
18 Navy Federal Credit Union 709
19 Chime Financial Inc 449
20 Atlanticus Services Corporation 399
21 Encore Capital Group Inc. 272
22 Block, Inc. 262
23 Truist Financial Corporation 232
24 First National Bank of Omaha 231
25 United Services Automobile Association 218
26 Netspend Corporation 209
27 Resurgent Capital Services L.P. 209
28 PNC Bank N.A. 199
29 Pentagon Federal Credit Union 183
30 Avant Holding Company, Inc. 179
31 Citizens Financial Group, Inc. 167
32 Synovus Bank 166
33 Continental Finance Company, LLC 160
34 Portfolio Recovery Associates, LLC 143
35 Self Financial Inc. 139
36 Colony Brands, Inc. 124
37 Affirm Holdings, Inc 108
38 Credit Karma, LLC 99
39 Kikoff Inc. 94
40 Fifth Third Financial Corporation 93
41 Paypal Holdings, Inc 91
42 HSBC North America Holdings Inc. 89
43 OneMain Finance Corporation 85
44 First Portfolio Servicing Inc 80
45 Keycorp 76
46 Ally Financial Inc. 74
47 FinCo Services Inc DBA Current 71
48 CL Holdings LLC 69
49 Pending Company Match 58
50 Regions Financial Corporation 58

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Getting a credit card" Complaints

The CFPB public record contains 52,216 consumer complaints tagged with the issue "Getting a credit card", distributed across 530 distinct companies that have been named as the respondent on at least one filing. That breadth, spread across 530 separate respondents, points to a systemic theme across the market rather than one company's operational problem, a structural friction in how a product category is sold, serviced, or collected on.

The most common product category where "Getting a credit card" is raised is "Credit card". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Getting a credit card" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Getting a credit card", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.