CFPB · Higher closed-with-relief share
Empowerment Ventures, LLC
1.1K CFPB complaints · 81.7% relief (high band) · top issue Unauthorized transactions/trans. issues.
Empowerment Ventures, LLC closes 81.7% with relief (upper third) on 1.1K filings. Timely 98.2% · top product Prepaid card. Allegations, not findings.
- Higher closed-with-relief share
- -91.5% filings 2015 to 2017
CFPB relief outcome brief
CCDB company empowerment-ventures-llc
81.7% relief · 98.2% timely · 1.1K filings · Prepaid card
Same-product relief peers
Nearest relief peer: Blackhawk Network Holdings Inc. (23.7% relief)
Empowerment Ventures, LLC closes 81.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Empowerment Ventures, LLC scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (0/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
81.7% of complaints closed with relief to the consumer
Timely response
97 / 100 percentile-benchmarked
98.2% of complaints answered inside the CFPB 15-day window
Closed with explanation
0 / 100 percentile-benchmarked
17.4% of complaints closed with an explanation to the consumer
Most of Empowerment Ventures, LLC's 1.1K filings include narrative text
56.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Empowerment Ventures, LLC complaint mix by product
- Prepaid card 869 81.8% – 85% relief
- Bank account 149 14.0% – 80% relief
- Credit card 30 2.8% – 0% relief
- Credit card 8 0.8% – 75% relief
- Money transfers 3 0.3% – 100% relief
- Checking or 2 0.2% – 0% relief
- Payday loan 1 0.1% – 100% relief
Lighter-volume mix: how Empowerment Ventures, LLC's 1.1K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Prepaid card | 869 |
| Bank account or service | 149 |
| Credit card or prepaid card | 30 |
| Credit card | 8 |
| Money transfers | 3 |
| Checking or savings account | 2 |
| Payday loan | 1 |
Nationwide filing states for Empowerment Ventures, LLC
Top states by attributed volume, lighter-filing company
- Leading state
- GA
- 7.9% of this company's filings
Empowerment Ventures, LLC falling annual filings
Annual filing volume from the CFPB public database
- 2017
- 74
- -91.5% vs 2015
Volume vs. relief
Where Empowerment Ventures, LLC sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Empowerment Ventures, LLC files more complaint volume than 5% of them, and closes complaints with relief more often than 99% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 1,062 · Closed with relief: 81.7%
Top States
| State | Complaints |
|---|---|
| GA | 84 |
| NY | 80 |
| FL | 72 |
| TX | 68 |
| CA | 59 |
| MI | 52 |
| IL | 50 |
| NJ | 46 |
| OH | 45 |
| NC | 40 |
| VA | 34 |
| SC | 33 |
| MO | 32 |
| MD | 30 |
| PA | 29 |
| MA | 23 |
| AL | 23 |
| LA | 22 |
| WI | 21 |
| TN | 20 |
Top Issues
| Issue | Complaints |
|---|---|
| Unauthorized transactions/trans. issues | 314 |
| Managing, opening, or closing account | 290 |
| Fraud or scam | 156 |
| Deposits and withdrawals | 91 |
| Adding money | 91 |
| Using a debit or ATM card | 31 |
| Account opening, closing, or management | 15 |
| Problem with a purchase or transfer | 13 |
| Fees | 11 |
| Trouble using the card | 9 |
| Making/receiving payments, sending money | 6 |
| Problems caused by my funds being low | 6 |
| Unexpected or other fees | 5 |
| Advertising, marketing or disclosures | 4 |
| Overdraft, savings, or rewards features | 3 |
| Identity theft / Fraud / Embezzlement | 3 |
| Money was not available when promised | 2 |
| Other | 2 |
| Managing an account | 1 |
| Problem getting a card or closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 870 | 99.9% |
| 2016 | 118 | 91.5% |
| 2017 | 74 | 89.2% |
Source: CFPB Consumer Complaint Database
Empowerment Ventures, LLC in the higher-relief third
Empowerment Ventures, LLC's 1,062 logged complaints reach a nationwide footprint - 47 states have at least one filing. 56.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2017-08-23. Closed-with-relief 81.7% sits in the upper third of the corpus.
Empowerment Ventures, LLC closes 81.7% with monetary or non-monetary relief and answers 98.2% inside the CFPB window; 17.4% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Prepaid card" · top issue "Unauthorized transactions/trans. issues."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Empowerment Ventures, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Empowerment Ventures, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.1K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Empowerment Ventures, LLC (#324 of 342; 98.2% timely; 81.7% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share