Empowerment Ventures, LLC
1.1K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Empowerment Ventures, LLC complaint mix by product
- Prepaid card 869 81.8% – 85% relief
- Bank account 149 14.0% – 80% relief
- Credit card 30 2.8% – 0% relief
- Credit card 8 0.8% – 75% relief
- Money transfers 3 0.3% – 100% relief
- Checking or 2 0.2% – 0% relief
- Payday loan 1 0.1% – 100% relief
How Empowerment Ventures, LLC's 1.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Prepaid card | 869 |
| Bank account or service | 149 |
| Credit card or prepaid card | 30 |
| Credit card | 8 |
| Money transfers | 3 |
| Checking or savings account | 2 |
| Payday loan | 1 |
Top States
| State | Complaints |
|---|---|
| GA | 84 |
| NY | 80 |
| FL | 72 |
| TX | 68 |
| CA | 59 |
| MI | 52 |
| IL | 50 |
| NJ | 46 |
| OH | 45 |
| NC | 40 |
| VA | 34 |
| SC | 33 |
| MO | 32 |
| MD | 30 |
| PA | 29 |
| MA | 23 |
| AL | 23 |
| LA | 22 |
| WI | 21 |
| TN | 20 |
Top Issues
| Issue | Complaints |
|---|---|
| Unauthorized transactions/trans. issues | 314 |
| Managing, opening, or closing account | 290 |
| Fraud or scam | 156 |
| Deposits and withdrawals | 91 |
| Adding money | 91 |
| Using a debit or ATM card | 31 |
| Account opening, closing, or management | 15 |
| Problem with a purchase or transfer | 13 |
| Fees | 11 |
| Trouble using the card | 9 |
| Making/receiving payments, sending money | 6 |
| Problems caused by my funds being low | 6 |
| Unexpected or other fees | 5 |
| Advertising, marketing or disclosures | 4 |
| Overdraft, savings or rewards features | 3 |
| Identity theft / Fraud / Embezzlement | 3 |
| Money was not available when promised | 2 |
| Other | 2 |
| Managing an account | 1 |
| Problem getting a card or closing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 870 | 99.9% |
| 2016 | 118 | 91.5% |
| 2017 | 74 | 89.2% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Empowerment Ventures, LLC
Empowerment Ventures, LLC's 1,062 logged complaints reach a nationwide footprint - 47 states have at least one filing on record. 56.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2017-08-23.
Empowerment Ventures, LLC answers 98.2% of complaints inside the CFPB's tracked window and closes 17.4% with a written explanation. 81.7% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Prepaid card" draws the most filings, most often for "Unauthorized transactions/trans. issues."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Empowerment Ventures, LLC.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Empowerment Ventures, LLC have?
1,062, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Empowerment Ventures, LLC respond to complaints on time?
98.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Empowerment Ventures, LLC?
"Unauthorized transactions/trans. issues", filed under the "Prepaid card" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.