CFPB · Higher closed-with-relief share

Empowerment Ventures, LLC

1.1K CFPB complaints · 81.7% relief (high band) · top issue Unauthorized transactions/trans. issues.

1.1K CFPB complaints

Empowerment Ventures, LLC closes 81.7% with relief (upper third) on 1.1K filings. Timely 98.2% · top product Prepaid card. Allegations, not findings.

  • Volume rank #325 of 342
  • Higher closed-with-relief share
  • -91.5% filings 2015 to 2017

CFPB relief outcome brief

CCDB company empowerment-ventures-llc

81.7% relief · 98.2% timely · 1.1K filings · Prepaid card

Nearest relief peer: Blackhawk Network Holdings Inc. (23.7% relief)

Empowerment Ventures, LLC (t…81.7%21st Mortgage Corp.1%American Coradius Internatio…0.1%Foris DAX, Inc.5.4%Unifin Inc.0%
Closed-with-relief % among Empowerment Ventures, LLC and nearest filing-volume peers

Empowerment Ventures, LLC closes 81.7% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Empowerment Ventures, LLC's 1.1K filings include narrative text

56.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 98.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 81.7%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Empowerment Ventures, LLC complaint mix by product

Total complaints: 1.1K

Empowerment Ventures, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.1K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Prepaid card: 869 complaints (81.8%), resolution 85.0% Prepaid card 81.8% Bank account: 149 complaints (14.0%), resolution 79.9% Bank account 14.0% Credit card: 30 complaints (2.8%), resolution 0.0% Credit card: 8 complaints (0.8%), resolution 75.0% Money transfers: 3 complaints (0.3%), resolution 100.0% Checking or: 2 complaints (0.2%), resolution 0.0% Payday loan: 1 complaints (0.1%), resolution 100.0%
  • Prepaid card 869 81.8% 85% relief
  • Bank account 149 14.0% 80% relief
  • Credit card 30 2.8% 0% relief
  • Credit card 8 0.8% 75% relief
  • Money transfers 3 0.3% 100% relief
  • Checking or 2 0.2% 0% relief
  • Payday loan 1 0.1% 100% relief

Lighter-volume mix: how Empowerment Ventures, LLC's 1.1K complaints split across CFPB product categories. Resolution badge = % closed with relief.

Complaints by Product

Product Complaints
Prepaid card 869
Bank account or service 149
Credit card or prepaid card 30
Credit card 8
Money transfers 3
Checking or savings account 2
Payday loan 1

Nationwide filing states for Empowerment Ventures, LLC

Top states by attributed volume, lighter-filing company

Nationwide footprint
Leading state
GA
7.9% of this company's filings
GA84NY80FL72TX68CA59MI52IL50NJ46

Empowerment Ventures, LLC falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2017
74
-91.5% vs 2015
02004006008001,000 201520162017 74

Top States

State Complaints
GA 84
NY 80
FL 72
TX 68
CA 59
MI 52
IL 50
NJ 46
OH 45
NC 40
VA 34
SC 33
MO 32
MD 30
PA 29
MA 23
AL 23
LA 22
WI 21
TN 20

Top Issues

Issue Complaints
Unauthorized transactions/trans. issues 314
Managing, opening, or closing account 290
Fraud or scam 156
Deposits and withdrawals 91
Adding money 91
Using a debit or ATM card 31
Account opening, closing, or management 15
Problem with a purchase or transfer 13
Fees 11
Trouble using the card 9
Making/receiving payments, sending money 6
Problems caused by my funds being low 6
Unexpected or other fees 5
Advertising, marketing or disclosures 4
Overdraft, savings, or rewards features 3
Identity theft / Fraud / Embezzlement 3
Money was not available when promised 2
Other 2
Managing an account 1
Problem getting a card or closing an account 1

Yearly Trend

Year Complaints Timely
2015 870 99.9%
2016 118 91.5%
2017 74 89.2%

Source: CFPB Consumer Complaint Database

Empowerment Ventures, LLC in the higher-relief third

Empowerment Ventures, LLC's 1,062 logged complaints reach a nationwide footprint - 47 states have at least one filing. 56.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2017-08-23. Closed-with-relief 81.7% sits in the upper third of the corpus.

Empowerment Ventures, LLC closes 81.7% with monetary or non-monetary relief and answers 98.2% inside the CFPB window; 17.4% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Prepaid card" · top issue "Unauthorized transactions/trans. issues."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Empowerment Ventures, LLC.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Empowerment Ventures, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Empowerment Ventures, LLC (#324 of 342; 98.2% timely; 81.7% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share