2026 data Public-data reference. official source

Empowerment Ventures, LLC

1.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

1.0K consumer complaints filed with the CFPB

This profile shows Empowerment Ventures, LLC's complaint history from CFPB public records. 1,012 consumers have filed complaints since 2015. The company has a 98.3% timely response rate and has provided relief in 81.7% of cases.

1.0K
Total Complaints
98.3%
Timely Response
4.2%
Disputed
81.7%
Relief Provided
46
States Active
2015
Since

Total complaints

1.0K

Filed since 2015

Timely response

98.3%

CFPB-tracked response window

Relief rate

81.7%

Closed with monetary or non-monetary relief

Timely response rate 98.3%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 81.7%
Industry median

Share closed with monetary or non-monetary relief.

Empowerment Ventures, LLC complaint mix by product

Total complaints: 1.0K

Empowerment Ventures, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 1.0K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Prepaid card: 831 complaints (82.1%), resolution 85.0% Prepaid card 82.1% Bank account: 139 complaints (13.7%), resolution 80.6% Bank account 13.7% Credit card: 29 complaints (2.9%), resolution 0.0% Credit card: 7 complaints (0.7%), resolution 71.4% Money transfers: 3 complaints (0.3%), resolution 100.0% Checking or: 2 complaints (0.2%), resolution 0.0% Payday loan: 1 complaints (0.1%), resolution 100.0%
  • Prepaid card 831 82.1% 85% relief
  • Bank account 139 13.7% 81% relief
  • Credit card 29 2.9% 0% relief
  • Credit card 7 0.7% 71% relief
  • Money transfers 3 0.3% 100% relief
  • Checking or 2 0.2% 0% relief
  • Payday loan 1 0.1% 100% relief

How Empowerment Ventures, LLC's 1.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Prepaid card 831
Bank account or service 139
Credit card or prepaid card 29
Credit card 7
Money transfers 3
Checking or savings account 2
Payday loan 1

Top States

State Complaints
GA 81
NY 78
FL 69
TX 63
CA 51
IL 50
MI 49
OH 44
NJ 44
NC 38
VA 33
SC 32
MO 30
MD 28
PA 26
AL 23
LA 23
MA 22
TN 20
NV 19

Top Issues

Issue Complaints
Unauthorized transactions/trans. issues 299
Managing, opening, or closing account 277
Fraud or scam 152
Adding money 87
Deposits and withdrawals 85
Using a debit or ATM card 27
Account opening, closing, or management 15
Problem with a purchase or transfer 13
Fees 10
Trouble using the card 8
Problems caused by my funds being low 6
Making/receiving payments, sending money 6
Unexpected or other fees 5
Identity theft / Fraud / Embezzlement 3
Overdraft, savings or rewards features 3
Advertising, marketing or disclosures 3
Money was not available when promised 2
Customer service / Customer relations 1
Managing an account 1
Payoff process 1

Yearly Trend

Year Complaints Timely
2015 830 99.9%
2016 111 91.9%
2017 71 90.1%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Empowerment Ventures, LLC

Empowerment Ventures, LLC has accumulated 1,012 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 545 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2015, and the most recent logged activity is 2017-08-19, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Empowerment Ventures, LLC reports a 98.3% timely-response rate and has closed 17.5% of cases with a written explanation to the consumer. 81.7% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 4.2% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Prepaid card", and the single most common underlying issue is "Unauthorized transactions/trans. issues".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Empowerment Ventures, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Empowerment Ventures, LLC have?

Empowerment Ventures, LLC has received 1,012 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Empowerment Ventures, LLC respond to complaints on time?

Empowerment Ventures, LLC has a 98.3% timely response rate to CFPB complaints.

What is the most common complaint about Empowerment Ventures, LLC?

The most common issue reported against Empowerment Ventures, LLC is "Unauthorized transactions/trans. issues" in the "Prepaid card" product category.

Related