Problem with fraud alerts or security freezes

52.3K consumer complaints across 494 companies

This page tracks consumer complaints about "Problem with fraud alerts or security freezes" filed with the CFPB. 52,312 complaints mention this issue across 494 companies. The most affected product category is "Credit reporting or other personal consumer reports".

52.3K
Total Complaints
494
Companies
Credit reporting or other personal consumer reports
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Equifax, Inc. 13.7K
2 Experian Information Solutions Inc. 12.5K
3 Transunion Intermediate Holdings, Inc. 9.9K
4 CBC Companies, Inc. 3.4K
5 LexisNexis 3.1K
6 Fidelity National Information Services, Inc. (FNIS) 1.1K
7 National Consumer Telecom & Utilities Exchange, Inc. 848
8 ID Analytics, Inc. 667
9 Corelogic Inc 664
10 MicroBilt / PRBC (formerly CL Verify) 495
11 LCI Acquisition Inc. 483
12 Capital One Financial Corporation 384
13 Advanced Resolution Services Inc. 381
14 Early Warning Services, LLC 296
15 IPAC'S Inc. 280
16 FactorTrust, Inc. 277
17 MIB Group, Inc. 272
18 Bank of America, National Association 223
19 JPMorgan Chase & Co. 219
20 Citibank, N.a. 167
21 Wells Fargo & Company 139
22 Synchrony Financial 132
23 Fiserv Finxact Core 104
24 Nelnet, Inc. 93
25 Innovis 85
26 Discover Bank 73
27 U.S. Bancorp 57
28 Pending Company Match 56
29 Mohela 56
30 American Express Company 55
31 Bread Financial Holdings, Inc. 55
32 Navy Federal Credit Union 55
33 TD Bank Us Holding Company 52
34 Certegy Holdings, LLC 49
35 Maximus Federal Services, Inc. 44
36 Affirm Holdings, Inc 43
37 CrossCheck, Inc. 41
38 EdFinancial Services 40
39 CLGF Holdco 1, LLC 40
40 Acxiom Corp. 39
41 Barclays Bank Delaware 38
42 Resurgent Capital Services L.P. 35
43 Truist Financial Corporation 35
44 Credit Karma, LLC 34
45 Goldman Sachs Bank USA 31
46 Pavilion Payments US BuyerCo, LLC 31
47 Ally Financial Inc. 30
48 Clarity Services 29
49 Chime Financial Inc 27
50 OneMain Finance Corporation 24

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Problem with fraud alerts or security freezes" Complaints

The CFPB public record contains 52,312 consumer complaints tagged with the issue "Problem with fraud alerts or security freezes", distributed across 494 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Problem with fraud alerts or security freezes" is raised is "Credit reporting or other personal consumer reports". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Problem with fraud alerts or security freezes" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Problem with fraud alerts or security freezes", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.