CFPB · Heavy issue volume

Problem with fraud alerts or security freezes

52.3K CFPB complaints (heavy-volume third) · 494 companies · top product Credit reporting or other personal consumer reports.

52.3K CFPB complaints

"Problem with fraud alerts or security freezes" is in the heavy-volume third with 52.3K CFPB complaints (ranks #21 of 178) across 494 companies. Top product Credit reporting or other personal consumer reports. Allegations, not findings.

  • Volume rank #21 of 178
  • Equifax, Inc. 26.2% of filings
  • Data updated June 2026
  • Heavy issue volume
52.3K
Total Complaints
494
Companies
Credit reporting or other personal consumer reports
Top Product

Companies filing under "Problem with fraud alerts or security freezes"

# Company Complaints
1 Equifax, Inc. 13.7K
2 Experian Information Solutions Inc. 12.5K
3 Transunion Intermediate Holdings, Inc. 9.9K
4 CBC Companies, Inc. 3.4K
5 LexisNexis 3.1K
6 Fidelity National Information Services, Inc. (FNIS) 1.1K
7 National Consumer Telecom & Utilities Exchange, Inc. 848
8 ID Analytics, Inc. 667
9 Corelogic Inc 664
10 MicroBilt / PRBC (formerly CL Verify) 495
11 LCI Acquisition Inc. 483
12 Capital One Financial Corporation 384
13 Advanced Resolution Services Inc. 381
14 Early Warning Services, LLC 296
15 IPAC'S Inc. 280
16 FactorTrust, Inc. 277
17 MIB Group, Inc. 272
18 Bank of America, National Association 223
19 JPMorgan Chase & Co. 219
20 Citibank, N.a. 167
21 Wells Fargo & Company 139
22 Synchrony Financial 132
23 Fiserv Finxact Core 104
24 Nelnet, Inc. 93
25 Innovis 85
26 Discover Bank 73
27 U.S. Bancorp 57
28 Pending Company Match 56
29 Mohela 56
30 American Express Company 55
31 Bread Financial Holdings, Inc. 55
32 Navy Federal Credit Union 55
33 TD Bank Us Holding Company 52
34 Certegy Holdings, LLC 49
35 Maximus Federal Services, Inc. 44
36 Affirm Holdings, Inc 43
37 CrossCheck, Inc. 41
38 EdFinancial Services 40
39 CLGF Holdco 1, LLC 40
40 Acxiom Corp. 39
41 Barclays Bank Delaware 38
42 Resurgent Capital Services L.P. 35
43 Truist Financial Corporation 35
44 Credit Karma, LLC 34
45 Goldman Sachs Bank USA 31
46 Pavilion Payments US BuyerCo, LLC 31
47 Ally Financial Inc. 30
48 Clarity Services 29
49 Chime Financial Inc 27
50 OneMain Finance Corporation 24

Source: CFPB Consumer Complaint Database

"Problem with fraud alerts or security freezes" in the heavy-volume third

"Problem with fraud alerts or security freezes" appears across 494 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Volume lands in the heaviest third of indexed issue categories (#21 of 178). No single company exceeds 26.2% of these filings.

The most common product category where "Problem with fraud alerts or security freezes" is raised is "Credit reporting or other personal consumer reports". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Problem with fraud alerts or security freezes" (#21 of 178; 494 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume