Deposits and withdrawals

21.7K consumer complaints across 181 companies

This page tracks consumer complaints about "Deposits and withdrawals" filed with the CFPB. 21,676 complaints mention this issue across 181 companies. The most affected product category is "Bank account or service".

21.7K
Total Complaints
181
Companies
Bank account or service
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 WELLS FARGO & COMPANY 3.7K
2 BANK OF AMERICA, NATIONAL ASSOCIATION 3.6K
3 JPMORGAN CHASE & CO. 2.9K
4 U.S. BANCORP 932
5 PNC Bank N.A. 903
6 TD BANK US HOLDING COMPANY 793
7 CITIBANK, N.A. 688
8 SUNTRUST BANKS, INC. 652
9 CAPITAL ONE FINANCIAL CORPORATION 600
10 UNITED SERVICES AUTOMOBILE ASSOCIATION 508
11 CITIZENS FINANCIAL GROUP, INC. 484
12 REGIONS FINANCIAL CORPORATION 442
13 BB&T CORPORATION 405
14 FIFTH THIRD FINANCIAL CORPORATION 369
15 SANTANDER BANK, NATIONAL ASSOCIATION 343
16 NAVY FEDERAL CREDIT UNION 292
17 M&T BANK CORPORATION 249
18 TCF NATIONAL BANK 233
19 BBVA FINANCIAL CORPORATION 225
20 KEYCORP 215
21 Comerica 210
22 HUNTINGTON NATIONAL BANK, THE 207
23 HSBC NORTH AMERICA HOLDINGS INC. 180
24 ALLY FINANCIAL INC. 178
25 Paypal Holdings, Inc 163
26 AMERICAN EXPRESS COMPANY 113
27 SYNCHRONY FINANCIAL 111
28 BANK OF THE WEST 86
29 BMO Bank, N.A. 86
30 Empowerment Ventures, LLC 85
31 U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH 85
32 DISCOVER BANK 82
33 FIRST NIAGARA FINANCIAL GROUP, INC. 74
34 PEOPLE'S UNITED BANK, NATIONAL ASSOCIATION 54
35 WEBSTER BANK, NATIONAL ASSOCIATION 53
36 HUNTINGTON NATIONAL BANK, THE - FIRSTMERIT BANK, N.A. BRANCH 48
37 BANK OF NEW YORK MELLON CORPORATION, THE 47
38 BOK FINANCIAL CORP 46
39 PENTAGON FEDERAL CREDIT UNION 42
40 BANCO POPULAR DE PUERTO RICO 41
41 ZIONS BANCORPORATION 39
42 FIRST HORIZON BANK 38
43 First Data Corporation 38
44 ARVEST BANK GROUP, INC. 35
45 POPULAR BANK 35
46 Flagstar Bank, National Association 34
47 FIRSTBANK PUERTO RICO 31
48 CIT BANK, NATIONAL ASSOCIATION 30
49 ASSOCIATED BANC-CORP 29
50 BARCLAYS BANK DELAWARE 28

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Deposits and withdrawals" Complaints

The CFPB public record contains 21,676 consumer complaints tagged with the issue "Deposits and withdrawals", distributed across 181 distinct companies that have been named as the respondent on at least one filing. That spread tells you whether the pattern is concentrated in a handful of firms or is a systemic theme across the market — an issue touching many companies often signals a structural friction in how a product category is sold, serviced, or collected on, rather than a single company's operational problem.

The most common product category where "Deposits and withdrawals" is raised is "Bank account or service". Product-to-issue pairings matter because the CFPB routes complaints to the appropriate federal or state regulator based on the financial product involved, and patterns inside a product category often mirror the specific consumer-protection rules that apply (TILA, RESPA, FCRA, FDCPA, EFTA, or state UDAP statutes, depending on the product). A high number of companies appearing against the same issue inside one product category is therefore a stronger signal than volume alone: it suggests the issue is a category-level risk worth studying.

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Deposits and withdrawals" reflects consumer perception — not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Deposits and withdrawals", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional — this page is informational only.

About this issue: "Deposits and withdrawals" is a consumer-reported issue category defined by the CFPB. Complaints are categorized based on the consumer's description of their problem. The presence of complaints does not imply wrongdoing by any company.

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