CFPB · Lighter filing volume
Bank of New York Mellon Corporation, the
1.0K CFPB complaints (light-volume third) · 46 states · top issue Managing an account.
Bank of New York Mellon Corporation, the is in the light-volume third with 1.0K CFPB complaints (ranks #336 of 342). Timely 96.7% · relief 9.5% · top product Checking or savings account. Allegations, not findings.
- Volume rank #336 of 342
- Lighter filing volume
- +4300% filings 2011 to 2026
CFPB relief outcome brief
CCDB company bank-of-new-york-mellon-corporation-the
9.5% relief · 96.7% timely · 1.0K filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Mercury Technologies, Inc. (9.5% relief)
Bank of New York Mellon Corporation, the closes 9.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 1.0K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Bank of New York Mellon Corporation, the complaint mix by product
- Checking or 263 27.4% – 8% relief
- Money transfer, 226 23.5% – 1% relief
- Mortgage 185 19.3% – 4% relief
- Bank account 166 17.3% – 33% relief
- Credit card 48 5.0% – 6% relief
- Debt collection 45 4.7% – 0% relief
- Credit reporting 28 2.9% – 0% relief
Lighter-volume mix: how Bank of New York Mellon Corporation, the's 1.0K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 263 |
| Money transfer, virtual currency, or money service | 226 |
| Mortgage | 185 |
| Bank account or service | 166 |
| Credit card | 48 |
| Debt collection | 45 |
| Credit reporting or other personal consumer reports | 28 |
| Credit card or prepaid card | 27 |
| Vehicle loan or lease | 10 |
| Money transfers | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 5 |
| Debt or credit management | 4 |
| Payday loan, title loan, personal loan, or advance loan | 2 |
| Payday loan, title loan, or personal loan | 2 |
| Consumer Loan | 1 |
Nationwide filing states for Bank of New York Mellon Corporation, the
Top states by attributed volume, lighter-filing company
- Leading state
- CA
- 15.6% of this company's filings
Bank of New York Mellon Corporation, the rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 44
- +4300% vs 2011
Top States
| State | Complaints |
|---|---|
| CA | 159 |
| NY | 90 |
| FL | 82 |
| GA | 53 |
| TX | 52 |
| PA | 49 |
| NJ | 33 |
| OH | 26 |
| IL | 23 |
| VA | 23 |
| CT | 21 |
| MA | 20 |
| NC | 19 |
| MI | 18 |
| CO | 18 |
| MD | 17 |
| AZ | 17 |
| DE | 16 |
| NV | 15 |
| OR | 13 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 199 |
| Other transaction problem | 116 |
| Struggling to pay mortgage | 100 |
| Account opening, closing, or management | 74 |
| Money was not available when promised | 58 |
| Trouble during payment process | 54 |
| Deposits and withdrawals | 50 |
| Problem with a lender or other company charging your account | 28 |
| Problem with a purchase shown on your statement | 28 |
| Fraud or scam | 28 |
| Attempts to collect debt not owed | 27 |
| Closing an account | 26 |
| Making/receiving payments, sending money | 18 |
| Getting a credit card | 17 |
| Using a debit or ATM card | 14 |
| Applying for a mortgage or refinancing an existing mortgage | 13 |
| Confusing or missing disclosures | 12 |
| Problem when making payments | 12 |
| Improper use of your report | 11 |
| Took or threatened to take negative or legal action | 10 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 39 | 100% |
| 2013 | 37 | 100% |
| 2014 | 35 | 100% |
| 2015 | 28 | 96.4% |
| 2016 | 41 | 100% |
| 2017 | 37 | 97.3% |
| 2018 | 40 | 100% |
| 2019 | 36 | 100% |
| 2020 | 56 | 98.2% |
| 2021 | 53 | 98.1% |
| 2022 | 101 | 96% |
| 2023 | 140 | 98.6% |
| 2024 | 159 | 98.7% |
| 2025 | 171 | 90.1% |
| 2026 | 44 | 88.6% |
Source: CFPB Consumer Complaint Database
Bank of New York Mellon Corporation, the in the light-volume third
Bank of New York Mellon Corporation, the's 1,018 logged complaints reach a nationwide footprint - 46 states have at least one filing. Only 31.8% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2026-06-09. Volume lands in the lightest third of the indexed company corpus (#336 of 342).
Bank of New York Mellon Corporation, the answers 96.7% of complaints inside the CFPB's tracked window and closes 89.8% with a written explanation. 9.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Bank of New York Mellon Corporation, the.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Bank of New York Mellon Corporation, the: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 1.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 96.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Bank of New York Mellon Corporation, the (#336 of 342; 96.7% timely; 9.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter filing volume