2026 data Public-data reference Official source

Huntington National Bank, the - Firstmerit Bank, N.a. Branch

365 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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365
Total Complaints
98.9%
Timely Response
0%
Disputed
21.6%
Relief Provided
22
States Active
2011
Since

Data updated June 2026

Timely response rate 98.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 21.6%
Industry median

Share closed with monetary or non-monetary relief.

Huntington National Bank, the - Firstmerit Bank, N.a. Branch complaint mix by product

Total complaints: 365

Huntington National Bank, the - Firstmerit Bank, N.a. Branch complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 365 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Bank account: 217 complaints (60.1%), resolution 28.6% Bank account 60.1% Mortgage: 78 complaints (21.6%), resolution 9.0% Mortgage 21.6% Consumer Loan: 33 complaints (9.1%), resolution 12.1% Consumer Loan 9.1% Credit card: 17 complaints (4.7%), resolution 23.5% Debt collection: 10 complaints (2.8%), resolution 20.0% Money transfers: 3 complaints (0.8%), resolution 0.0% Credit reporting: 3 complaints (0.8%), resolution 0.0%
  • Bank account 217 60.1% – 29% relief
  • Mortgage 78 21.6% – 9% relief
  • Consumer Loan 33 9.1% – 12% relief
  • Credit card 17 4.7% – 24% relief
  • Debt collection 10 2.8% – 20% relief
  • Money transfers 3 0.8% – 0% relief
  • Credit reporting 3 0.8% – 0% relief

How Huntington National Bank, the - Firstmerit Bank, N.a. Branch's 365 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Bank account or service 217
Mortgage 78
Consumer Loan 33
Credit card 17
Debt collection 10
Money transfers 3
Credit reporting 3
Other financial service 1
Payday loan 1
Credit reporting, credit repair services, or other personal consumer reports 1
Checking or savings account 1

Top States

State Complaints
OH 164
MI 89
IL 56
WI 15
PA 6
VA 5
CA 4
TX 4
KY 3
IN 2
FL 2
KS 2
IA 2
LA 1
AZ 1
ID 1
AR 1
MO 1
TN 1
SC 1

Top Issues

Issue Complaints
Account opening, closing, or management 94
Deposits and withdrawals 50
Problems caused by my funds being low 47
Loan servicing, payments, escrow account 36
Loan modification,collection,foreclosure 29
Managing the loan or lease 27
Using a debit or ATM card 16
Making/receiving payments, sending money 10
Cont'd attempts collect debt not owed 6
Application, originator, mortgage broker 6
Settlement process and costs 5
Other 4
Problems when you are unable to pay 4
Identity theft / Fraud / Embezzlement 4
False statements or representation 2
Taking out the loan or lease 2
Fraud or scam 2
Credit decision / Underwriting 2
Credit card protection / Debt protection 2
Billing disputes 2

Yearly Trend

Year Complaints Timely
2011 1 100%
2012 38 100%
2013 75 98.7%
2014 69 100%
2015 97 100%
2016 74 100%
2017 10 80%
2025 1 0%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Huntington National Bank, the - Firstmerit Bank, N.a. Branch

Huntington National Bank, the - Firstmerit Bank, N.a. Branch's 365 logged complaints stay concentrated: only 22 states show a filing on record. Only 14% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2011 through 2025-02-07.

Huntington National Bank, the - Firstmerit Bank, N.a. Branch answers 98.9% of complaints inside the CFPB's tracked window and closes 76.4% with a written explanation. 21.6% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Bank account or service" draws the most filings, most often for "Account opening, closing, or management."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Huntington National Bank, the - Firstmerit Bank, N.a. Branch.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Huntington National Bank, the - Firstmerit Bank, N.a. Branch have?

365, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Huntington National Bank, the - Firstmerit Bank, N.a. Branch respond to complaints on time?

98.9% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Huntington National Bank, the - Firstmerit Bank, N.a. Branch?

"Account opening, closing, or management", filed under the "Bank account or service" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.