CFPB · Higher closed-with-relief share
Tcf National Bank
2.5K CFPB complaints · 33.8% relief (high band) · top issue Managing an account.
Tcf National Bank closes 33.8% with relief (upper third) on 2.5K filings. Timely 97.6% · top product Bank account or service. Allegations, not findings.
- Higher closed-with-relief share
- -50% filings 2011 to 2025
CFPB relief outcome brief
CCDB company tcf-national-bank
33.8% relief · 97.6% timely · 2.5K filings · Bank account or service
Same-product relief peers
Nearest relief peer: U.S. Bank National Association - San Francisco Main Branch (30.4% relief)
Tcf National Bank closes 33.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Tcf National Bank scores strongest on relief provided (100/100 percentile-benchmarked) and weakest on closed with explanation (38/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
100 / 100 percentile-benchmarked
33.8% of complaints closed with relief to the consumer
Timely response
96 / 100 percentile-benchmarked
97.6% of complaints answered inside the CFPB 15-day window
Closed with explanation
38 / 100 percentile-benchmarked
66.1% of complaints closed with an explanation to the consumer
How 2.5K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Tcf National Bank complaint mix by product
- Bank account 895 37.2% – 47% relief
- Checking or 727 30.2% – 25% relief
- Mortgage 405 16.8% – 33% relief
- Credit reporting, 101 4.2% – 33% relief
- Consumer Loan 99 4.1% – 13% relief
- Vehicle loan 97 4.0% – 27% relief
- Debt collection 85 3.5% – 24% relief
Higher-relief mix: how Tcf National Bank's 2.5K complaints split across CFPB product categories.
Complaints by Product
| Product | Complaints |
|---|---|
| Bank account or service | 895 |
| Checking or savings account | 727 |
| Mortgage | 405 |
| Credit reporting, credit repair services, or other personal consumer reports | 101 |
| Consumer Loan | 99 |
| Vehicle loan or lease | 97 |
| Debt collection | 85 |
| Payday loan, title loan, or personal loan | 26 |
| Money transfer, virtual currency, or money service | 17 |
| Credit card | 13 |
| Money transfers | 9 |
| Credit card or prepaid card | 9 |
| Credit reporting | 6 |
| Other financial service | 2 |
| Student loan | 2 |
| Prepaid card | 1 |
Nationwide filing states for Tcf National Bank
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 30.7% of this company's filings
Tcf National Bank falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -50% vs 2011
Volume vs. relief
Where Tcf National Bank sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Tcf National Bank files more complaint volume than 45% of them, and closes complaints with relief more often than 92% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,494 · Closed with relief: 33.8%
Top States
| State | Complaints |
|---|---|
| IL | 765 |
| MN | 486 |
| MI | 310 |
| CO | 143 |
| WI | 117 |
| CA | 104 |
| AZ | 79 |
| FL | 52 |
| TX | 37 |
| OH | 31 |
| GA | 25 |
| NY | 25 |
| IN | 23 |
| NC | 20 |
| NJ | 18 |
| VA | 17 |
| PA | 16 |
| MD | 15 |
| WA | 13 |
| NV | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 459 |
| Account opening, closing, or management | 284 |
| Problems caused by my funds being low | 253 |
| Deposits and withdrawals | 239 |
| Trouble during payment process | 114 |
| Loan modification,collection,foreclosure | 102 |
| Problem caused by your funds being low | 100 |
| Loan servicing, payments, escrow account | 84 |
| Managing the loan or lease | 83 |
| Closing an account | 74 |
| Using a debit or ATM card | 69 |
| Incorrect information on your report | 68 |
| Problem with a lender or other company charging your account | 54 |
| Making/receiving payments, sending money | 50 |
| Opening an account | 35 |
| Improper use of your report | 29 |
| Problems when you are unable to pay | 27 |
| Struggling to pay your loan | 24 |
| Applying for a mortgage or refinancing an existing mortgage | 24 |
| Problems at the end of the loan or lease | 23 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 2 | 100% |
| 2012 | 295 | 98.6% |
| 2013 | 241 | 100% |
| 2014 | 206 | 98.5% |
| 2015 | 250 | 97.2% |
| 2016 | 227 | 99.6% |
| 2017 | 261 | 99.6% |
| 2018 | 233 | 97.9% |
| 2019 | 244 | 93.9% |
| 2020 | 332 | 93.4% |
| 2021 | 202 | 99.5% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Tcf National Bank in the higher-relief third
Tcf National Bank's 2,494 logged complaints reach a nationwide footprint - 51 states have at least one filing. Only 26.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2025-10-31. Closed-with-relief 33.8% sits in the upper third of the corpus.
Tcf National Bank closes 33.8% with monetary or non-monetary relief and answers 97.6% inside the CFPB window; 66.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Bank account or service" · top issue "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Tcf National Bank.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Tcf National Bank: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Tcf National Bank (#190 of 342; 97.6% timely; 33.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share