CFPB · Higher closed-with-relief share
Tcf National Bank
2.5K CFPB complaints · 33.8% relief (high band) · top issue Managing an account.
Tcf National Bank closes 33.8% with relief (upper third) on 2.5K filings. Timely 97.6% · top product Bank account or service. Allegations, not findings.
- Volume rank #190 of 342
- Higher closed-with-relief share
- -50% filings 2011 to 2025
CFPB relief outcome brief
CCDB company tcf-national-bank
33.8% relief · 97.6% timely · 2.5K filings · Bank account or service
Same-product relief peers
Nearest relief peer: U.S. Bank National Association - San Francisco Main Branch (30.4% relief)
Tcf National Bank closes 33.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 2.5K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Tcf National Bank complaint mix by product
- Bank account 895 37.2% – 47% relief
- Checking or 727 30.2% – 25% relief
- Mortgage 405 16.8% – 33% relief
- Credit reporting, 101 4.2% – 33% relief
- Consumer Loan 99 4.1% – 13% relief
- Vehicle loan 97 4.0% – 27% relief
- Debt collection 85 3.5% – 24% relief
Higher-relief mix: how Tcf National Bank's 2.5K complaints split across CFPB product categories.
Complaints by Product
| Product | Complaints |
|---|---|
| Bank account or service | 895 |
| Checking or savings account | 727 |
| Mortgage | 405 |
| Credit reporting, credit repair services, or other personal consumer reports | 101 |
| Consumer Loan | 99 |
| Vehicle loan or lease | 97 |
| Debt collection | 85 |
| Payday loan, title loan, or personal loan | 26 |
| Money transfer, virtual currency, or money service | 17 |
| Credit card | 13 |
| Money transfers | 9 |
| Credit card or prepaid card | 9 |
| Credit reporting | 6 |
| Other financial service | 2 |
| Student loan | 2 |
| Prepaid card | 1 |
Nationwide filing states for Tcf National Bank
Top states by attributed CFPB complaint volume for this company
- Leading state
- IL
- 30.7% of this company's filings
Tcf National Bank falling annual filings
Annual filing volume from the CFPB public database
- 2025
- 1
- -50% vs 2011
Top States
| State | Complaints |
|---|---|
| IL | 765 |
| MN | 486 |
| MI | 310 |
| CO | 143 |
| WI | 117 |
| CA | 104 |
| AZ | 79 |
| FL | 52 |
| TX | 37 |
| OH | 31 |
| GA | 25 |
| NY | 25 |
| IN | 23 |
| NC | 20 |
| NJ | 18 |
| VA | 17 |
| PA | 16 |
| MD | 15 |
| WA | 13 |
| NV | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 459 |
| Account opening, closing, or management | 284 |
| Problems caused by my funds being low | 253 |
| Deposits and withdrawals | 239 |
| Trouble during payment process | 114 |
| Loan modification,collection,foreclosure | 102 |
| Problem caused by your funds being low | 100 |
| Loan servicing, payments, escrow account | 84 |
| Managing the loan or lease | 83 |
| Closing an account | 74 |
| Using a debit or ATM card | 69 |
| Incorrect information on your report | 68 |
| Problem with a lender or other company charging your account | 54 |
| Making/receiving payments, sending money | 50 |
| Opening an account | 35 |
| Improper use of your report | 29 |
| Problems when you are unable to pay | 27 |
| Struggling to pay your loan | 24 |
| Applying for a mortgage or refinancing an existing mortgage | 24 |
| Problems at the end of the loan or lease | 23 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 2 | 100% |
| 2012 | 295 | 98.6% |
| 2013 | 241 | 100% |
| 2014 | 206 | 98.5% |
| 2015 | 250 | 97.2% |
| 2016 | 227 | 99.6% |
| 2017 | 261 | 99.6% |
| 2018 | 233 | 97.9% |
| 2019 | 244 | 93.9% |
| 2020 | 332 | 93.4% |
| 2021 | 202 | 99.5% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database
Tcf National Bank in the higher-relief third
Tcf National Bank's 2,494 logged complaints reach a nationwide footprint - 51 states have at least one filing. Only 26.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2025-10-31. Closed-with-relief 33.8% sits in the upper third of the corpus.
Tcf National Bank closes 33.8% with monetary or non-monetary relief and answers 97.6% inside the CFPB window; 66.1% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Bank account or service" · top issue "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Tcf National Bank.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Tcf National Bank: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.5K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 97.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Tcf National Bank (#190 of 342; 97.6% timely; 33.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Higher closed-with-relief share