2026 data Public-data reference. official source

TCF NATIONAL BANK

2.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

2.3K consumer complaints filed with the CFPB

This profile shows TCF NATIONAL BANK's complaint history from CFPB public records. 2,256 consumers have filed complaints since 2011. The company has a 97.9% timely response rate and has provided relief in 34.4% of cases.

2.3K
Total Complaints
97.9%
Timely Response
9.8%
Disputed
34.4%
Relief Provided
50
States Active
2011
Since

Total complaints

2.3K

Filed since 2011

Timely response

97.9%

CFPB-tracked response window

Relief rate

34.4%

Closed with monetary or non-monetary relief

Timely response rate 97.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 34.4%
Industry median

Share closed with monetary or non-monetary relief.

TCF NATIONAL BANK complaint mix by product

Total complaints: 2.3K

TCF NATIONAL BANK complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 2.3K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Bank account: 871 complaints (40.0%), resolution 48.2% Bank account 40.0% Checking or: 607 complaints (27.9%), resolution 23.7% Checking or 27.9% Mortgage: 361 complaints (16.6%), resolution 32.4% Mortgage 16.6% Consumer Loan: 93 complaints (4.3%), resolution 11.8% Credit reporting,: 87 complaints (4.0%), resolution 33.3% Vehicle loan: 82 complaints (3.8%), resolution 26.8% Debt collection: 77 complaints (3.5%), resolution 24.7%
  • Bank account 871 40.0% 48% relief
  • Checking or 607 27.9% 24% relief
  • Mortgage 361 16.6% 32% relief
  • Consumer Loan 93 4.3% 12% relief
  • Credit reporting, 87 4.0% 33% relief
  • Vehicle loan 82 3.8% 27% relief
  • Debt collection 77 3.5% 25% relief

How TCF NATIONAL BANK's 2.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Bank account or service 871
Checking or savings account 607
Mortgage 361
Consumer Loan 93
Credit reporting, credit repair services, or other personal consumer reports 87
Vehicle loan or lease 82
Debt collection 77
Payday loan, title loan, or personal loan 24
Credit card 13
Money transfer, virtual currency, or money service 12
Credit card or prepaid card 9
Money transfers 9
Credit reporting 6
Student loan 2
Other financial service 2
Prepaid card 1

Top States

State Complaints
IL 709
MN 435
MI 280
CO 139
WI 110
CA 85
AZ 72
FL 46
TX 29
OH 23
NY 22
GA 21
NC 20
IN 18
NJ 17
VA 14
PA 13
MD 13
WA 9
NV 7

Top Issues

Issue Complaints
Managing an account 383
Account opening, closing, or management 279
Problems caused by my funds being low 247
Deposits and withdrawals 233
Loan modification,collection,foreclosure 102
Trouble during payment process 92
Problem caused by your funds being low 86
Loan servicing, payments, escrow account 80
Managing the loan or lease 73
Using a debit or ATM card 63
Closing an account 60
Incorrect information on your report 59
Making/receiving payments, sending money 49
Problem with a lender or other company charging your account 41
Opening an account 32
Improper use of your report 28
Problems when you are unable to pay 27
Struggling to pay your loan 22
Communication tactics 19
Applying for a mortgage or refinancing an existing mortgage 19

Yearly Trend

Year Complaints Timely
2011 2 100%
2012 295 98.6%
2013 241 100%
2014 206 98.5%
2015 229 97.4%
2016 215 99.5%
2017 231 100%
2018 204 97.5%
2019 201 94.5%
2020 271 93.7%
2021 161 99.4%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About TCF NATIONAL BANK

TCF NATIONAL BANK has accumulated 2,256 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 433 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2011, and the most recent logged activity is 2021-09-28, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, TCF NATIONAL BANK reports a 97.9% timely-response rate and has closed 65.5% of cases with a written explanation to the consumer. 34.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Bank account or service", and the single most common underlying issue is "Managing an account".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TCF NATIONAL BANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does TCF NATIONAL BANK have?

TCF NATIONAL BANK has received 2,256 consumer complaints filed with the Consumer Financial Protection Bureau.

Does TCF NATIONAL BANK respond to complaints on time?

TCF NATIONAL BANK has a 97.9% timely response rate to CFPB complaints.

What is the most common complaint about TCF NATIONAL BANK?

The most common issue reported against TCF NATIONAL BANK is "Managing an account" in the "Bank account or service" product category.

Related