Tcf National Bank
2.5K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Tcf National Bank complaint mix by product
- Bank account 895 37.2% – 47% relief
- Checking or 727 30.2% – 25% relief
- Mortgage 405 16.8% – 33% relief
- Credit reporting, 101 4.2% – 33% relief
- Consumer Loan 99 4.1% – 13% relief
- Vehicle loan 97 4.0% – 27% relief
- Debt collection 85 3.5% – 24% relief
How Tcf National Bank's 2.5K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Bank account or service | 895 |
| Checking or savings account | 727 |
| Mortgage | 405 |
| Credit reporting, credit repair services, or other personal consumer reports | 101 |
| Consumer Loan | 99 |
| Vehicle loan or lease | 97 |
| Debt collection | 85 |
| Payday loan, title loan, or personal loan | 26 |
| Money transfer, virtual currency, or money service | 17 |
| Credit card | 13 |
| Money transfers | 9 |
| Credit card or prepaid card | 9 |
| Credit reporting | 6 |
| Other financial service | 2 |
| Student loan | 2 |
| Prepaid card | 1 |
Top States
| State | Complaints |
|---|---|
| IL | 765 |
| MN | 486 |
| MI | 310 |
| CO | 143 |
| WI | 117 |
| CA | 104 |
| AZ | 79 |
| FL | 52 |
| TX | 37 |
| OH | 31 |
| GA | 25 |
| NY | 25 |
| IN | 23 |
| NC | 20 |
| NJ | 18 |
| VA | 17 |
| PA | 16 |
| MD | 15 |
| WA | 13 |
| NV | 12 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 459 |
| Account opening, closing, or management | 284 |
| Problems caused by my funds being low | 253 |
| Deposits and withdrawals | 239 |
| Trouble during payment process | 114 |
| Loan modification,collection,foreclosure | 102 |
| Problem caused by your funds being low | 100 |
| Loan servicing, payments, escrow account | 84 |
| Managing the loan or lease | 83 |
| Closing an account | 74 |
| Using a debit or ATM card | 69 |
| Incorrect information on your report | 68 |
| Problem with a lender or other company charging your account | 54 |
| Making/receiving payments, sending money | 50 |
| Opening an account | 35 |
| Improper use of your report | 29 |
| Problems when you are unable to pay | 27 |
| Struggling to pay your loan | 24 |
| Applying for a mortgage or refinancing an existing mortgage | 24 |
| Problems at the end of the loan or lease | 23 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 2 | 100% |
| 2012 | 295 | 98.6% |
| 2013 | 241 | 100% |
| 2014 | 206 | 98.5% |
| 2015 | 250 | 97.2% |
| 2016 | 227 | 99.6% |
| 2017 | 261 | 99.6% |
| 2018 | 233 | 97.9% |
| 2019 | 244 | 93.9% |
| 2020 | 332 | 93.4% |
| 2021 | 202 | 99.5% |
| 2025 | 1 | 0% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Tcf National Bank
Tcf National Bank's 2,494 logged complaints reach a nationwide footprint - 51 states have at least one filing on record. Only 26.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2011 through 2025-10-31.
Tcf National Bank answers 97.6% of complaints inside the CFPB's tracked window and closes 66.1% with a written explanation. 33.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Bank account or service" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Tcf National Bank.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Tcf National Bank have?
2,494, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Tcf National Bank respond to complaints on time?
97.6% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Tcf National Bank?
"Managing an account", filed under the "Bank account or service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.