Total complaints
2.3K
Filed since 2011
2.3K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
2.3K consumer complaints filed with the CFPB
This profile shows TCF NATIONAL BANK's complaint history from CFPB public records. 2,256 consumers have filed complaints since 2011. The company has a 97.9% timely response rate and has provided relief in 34.4% of cases.
Total complaints
2.3K
Filed since 2011
Timely response
97.9%
CFPB-tracked response window
Relief rate
34.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How TCF NATIONAL BANK's 2.3K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Bank account or service | 871 |
| Checking or savings account | 607 |
| Mortgage | 361 |
| Consumer Loan | 93 |
| Credit reporting, credit repair services, or other personal consumer reports | 87 |
| Vehicle loan or lease | 82 |
| Debt collection | 77 |
| Payday loan, title loan, or personal loan | 24 |
| Credit card | 13 |
| Money transfer, virtual currency, or money service | 12 |
| Credit card or prepaid card | 9 |
| Money transfers | 9 |
| Credit reporting | 6 |
| Student loan | 2 |
| Other financial service | 2 |
| Prepaid card | 1 |
| State | Complaints |
|---|---|
| IL | 709 |
| MN | 435 |
| MI | 280 |
| CO | 139 |
| WI | 110 |
| CA | 85 |
| AZ | 72 |
| FL | 46 |
| TX | 29 |
| OH | 23 |
| NY | 22 |
| GA | 21 |
| NC | 20 |
| IN | 18 |
| NJ | 17 |
| VA | 14 |
| PA | 13 |
| MD | 13 |
| WA | 9 |
| NV | 7 |
| Issue | Complaints |
|---|---|
| Managing an account | 383 |
| Account opening, closing, or management | 279 |
| Problems caused by my funds being low | 247 |
| Deposits and withdrawals | 233 |
| Loan modification,collection,foreclosure | 102 |
| Trouble during payment process | 92 |
| Problem caused by your funds being low | 86 |
| Loan servicing, payments, escrow account | 80 |
| Managing the loan or lease | 73 |
| Using a debit or ATM card | 63 |
| Closing an account | 60 |
| Incorrect information on your report | 59 |
| Making/receiving payments, sending money | 49 |
| Problem with a lender or other company charging your account | 41 |
| Opening an account | 32 |
| Improper use of your report | 28 |
| Problems when you are unable to pay | 27 |
| Struggling to pay your loan | 22 |
| Communication tactics | 19 |
| Applying for a mortgage or refinancing an existing mortgage | 19 |
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 2 | 100% |
| 2012 | 295 | 98.6% |
| 2013 | 241 | 100% |
| 2014 | 206 | 98.5% |
| 2015 | 229 | 97.4% |
| 2016 | 215 | 99.5% |
| 2017 | 231 | 100% |
| 2018 | 204 | 97.5% |
| 2019 | 201 | 94.5% |
| 2020 | 271 | 93.7% |
| 2021 | 161 | 99.4% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
TCF NATIONAL BANK has accumulated 2,256 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 433 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2011, and the most recent logged activity is 2021-09-28, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, TCF NATIONAL BANK reports a 97.9% timely-response rate and has closed 65.5% of cases with a written explanation to the consumer. 34.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 9.8% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Bank account or service", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating TCF NATIONAL BANK: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
TCF NATIONAL BANK has received 2,256 consumer complaints filed with the Consumer Financial Protection Bureau.
TCF NATIONAL BANK has a 97.9% timely response rate to CFPB complaints.
The most common issue reported against TCF NATIONAL BANK is "Managing an account" in the "Bank account or service" product category.
Read our methodology — how this data is sourced, computed, and verified.