2026 data Public-data reference Official source

U.S. Bank National Association - San Francisco Main Branch

907 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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907
Total Complaints
99.2%
Timely Response
0%
Disputed
30.4%
Relief Provided
27
States Active
2011
Since

Data updated June 2026

Timely response rate 99.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 30.4%
Industry median

Share closed with monetary or non-monetary relief.

U.S. Bank National Association - San Francisco Main Branch complaint mix by product

Total complaints: 907

U.S. Bank National Association - San Francisco Main Branch complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 907 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Bank account: 385 complaints (44.0%), resolution 25.7% Bank account 44.0% Checking or: 221 complaints (25.3%), resolution 35.3% Checking or 25.3% Mortgage: 185 complaints (21.1%), resolution 29.2% Mortgage 21.1% Credit card: 42 complaints (4.8%), resolution 50.0% Credit card: 17 complaints (1.9%), resolution 23.5% Credit reporting,: 14 complaints (1.6%), resolution 50.0% Consumer Loan: 11 complaints (1.3%), resolution 36.4%
  • Bank account 385 44.0% – 26% relief
  • Checking or 221 25.3% – 35% relief
  • Mortgage 185 21.1% – 29% relief
  • Credit card 42 4.8% – 50% relief
  • Credit card 17 1.9% – 24% relief
  • Credit reporting, 14 1.6% – 50% relief
  • Consumer Loan 11 1.3% – 36% relief

How U.S. Bank National Association - San Francisco Main Branch's 907 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Bank account or service 385
Checking or savings account 221
Mortgage 185
Credit card or prepaid card 42
Credit card 17
Credit reporting, credit repair services, or other personal consumer reports 14
Consumer Loan 11
Debt collection 8
Money transfer, virtual currency, or money service 8
Money transfers 7
Payday loan, title loan, or personal loan 5
Student loan 1
Other financial service 1
Credit reporting 1
Vehicle loan or lease 1

Top States

State Complaints
CA 732
WA 46
TX 11
NV 10
OR 9
AZ 9
FL 8
NY 8
UT 5
PA 5
GA 5
IL 5
NC 3
MD 3
VA 3
HI 2
SC 2
NJ 2
CO 2
MT 2

Top Issues

Issue Complaints
Account opening, closing, or management 190
Managing an account 128
Deposits and withdrawals 90
Problems caused by my funds being low 44
Loan modification,collection,foreclosure 40
Opening an account 35
Trouble during payment process 35
Loan servicing, payments, escrow account 32
Using a debit or ATM card 31
Making/receiving payments, sending money 30
Application, originator, mortgage broker 27
Closing an account 27
Problem with a lender or other company charging your account 19
Applying for a mortgage or refinancing an existing mortgage 17
Closing on a mortgage 17
Problem caused by your funds being low 12
Problem when making payments 10
Incorrect information on your report 9
Other features, terms, or problems 8
Getting a credit card 8

Yearly Trend

Year Complaints Timely
2011 1 100%
2012 104 99%
2013 113 100%
2014 85 100%
2015 78 97.4%
2016 123 99.2%
2017 114 97.4%
2018 140 100%
2019 129 100%
2020 20 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About U.S. Bank National Association - San Francisco Main Branch

U.S. Bank National Association - San Francisco Main Branch's 907 logged complaints stay concentrated: only 27 states show a filing on record. Only 22.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2011 through 2020-02-22.

U.S. Bank National Association - San Francisco Main Branch answers 99.2% of complaints inside the CFPB's tracked window and closes 68.4% with a written explanation. 30.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Bank account or service" draws the most filings, most often for "Account opening, closing, or management."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about U.S. Bank National Association - San Francisco Main Branch.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does U.S. Bank National Association - San Francisco Main Branch have?

907, per the CFPB's public complaint count for this company (see the full breakdown above).

Does U.S. Bank National Association - San Francisco Main Branch respond to complaints on time?

99.2% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about U.S. Bank National Association - San Francisco Main Branch?

"Account opening, closing, or management", filed under the "Bank account or service" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.