Total complaints
807
Filed since 2011
807 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
807 consumer complaints filed with the CFPB
This profile shows U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH's complaint history from CFPB public records. 807 consumers have filed complaints since 2011. The company has a 99.1% timely response rate and has provided relief in 31.2% of cases.
Total complaints
807
Filed since 2011
Timely response
99.1%
CFPB-tracked response window
Relief rate
31.2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH's 807 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Bank account or service | 365 |
| Checking or savings account | 189 |
| Mortgage | 153 |
| Credit card or prepaid card | 36 |
| Credit card | 16 |
| Credit reporting, credit repair services, or other personal consumer reports | 13 |
| Consumer Loan | 11 |
| Money transfers | 7 |
| Debt collection | 6 |
| Money transfer, virtual currency, or money service | 4 |
| Payday loan, title loan, or personal loan | 3 |
| Credit reporting | 1 |
| Vehicle loan or lease | 1 |
| Student loan | 1 |
| Other financial service | 1 |
| State | Complaints |
|---|---|
| CA | 645 |
| WA | 43 |
| AZ | 9 |
| TX | 9 |
| NV | 9 |
| OR | 8 |
| FL | 7 |
| NY | 7 |
| PA | 5 |
| UT | 5 |
| IL | 5 |
| GA | 4 |
| VA | 3 |
| MD | 3 |
| NC | 3 |
| NJ | 2 |
| HI | 2 |
| SC | 2 |
| CO | 2 |
| MT | 2 |
| Issue | Complaints |
|---|---|
| Account opening, closing, or management | 182 |
| Managing an account | 108 |
| Deposits and withdrawals | 85 |
| Problems caused by my funds being low | 44 |
| Loan modification,collection,foreclosure | 40 |
| Loan servicing, payments, escrow account | 32 |
| Opening an account | 31 |
| Using a debit or ATM card | 27 |
| Making/receiving payments, sending money | 27 |
| Closing an account | 24 |
| Application, originator, mortgage broker | 24 |
| Trouble during payment process | 23 |
| Problem with a lender or other company charging your account | 14 |
| Applying for a mortgage or refinancing an existing mortgage | 14 |
| Problem caused by your funds being low | 12 |
| Problem when making payments | 9 |
| Closing on a mortgage | 8 |
| Getting a credit card | 8 |
| Incorrect information on your report | 7 |
| Other features, terms, or problems | 7 |
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 3 | 100% |
| 2012 | 104 | 99% |
| 2013 | 113 | 100% |
| 2014 | 85 | 100% |
| 2015 | 71 | 97.2% |
| 2016 | 104 | 99% |
| 2017 | 99 | 97% |
| 2018 | 108 | 100% |
| 2019 | 104 | 100% |
| 2020 | 16 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH has accumulated 807 consumer complaints in the CFPB public database, with filings active across 26 U.S. states. Of those submissions, 104 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2011, and the most recent logged activity is 2020-02-22, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH reports a 99.1% timely-response rate and has closed 67.4% of cases with a written explanation to the consumer. 31.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 12.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Bank account or service", and the single most common underlying issue is "Account opening, closing, or management".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH has received 807 consumer complaints filed with the Consumer Financial Protection Bureau.
U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH has a 99.1% timely response rate to CFPB complaints.
The most common issue reported against U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH is "Account opening, closing, or management" in the "Bank account or service" product category.
Read our methodology — how this data is sourced, computed, and verified.