2026 data Public-data reference. official source

U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH

807 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

807 consumer complaints filed with the CFPB

This profile shows U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH's complaint history from CFPB public records. 807 consumers have filed complaints since 2011. The company has a 99.1% timely response rate and has provided relief in 31.2% of cases.

807
Total Complaints
99.1%
Timely Response
12.5%
Disputed
31.2%
Relief Provided
26
States Active
2011
Since

Total complaints

807

Filed since 2011

Timely response

99.1%

CFPB-tracked response window

Relief rate

31.2%

Closed with monetary or non-monetary relief

Timely response rate 99.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 31.2%
Industry median

Share closed with monetary or non-monetary relief.

U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH complaint mix by product

Total complaints: 807

U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 807 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Bank account: 365 complaints (46.6%), resolution 26.6% Bank account 46.6% Checking or: 189 complaints (24.1%), resolution 36.5% Checking or 24.1% Mortgage: 153 complaints (19.5%), resolution 31.4% Mortgage 19.5% Credit card: 36 complaints (4.6%), resolution 47.2% Credit card: 16 complaints (2.0%), resolution 25.0% Credit reporting,: 13 complaints (1.7%), resolution 53.8% Consumer Loan: 11 complaints (1.4%), resolution 36.4%
  • Bank account 365 46.6% 27% relief
  • Checking or 189 24.1% 37% relief
  • Mortgage 153 19.5% 31% relief
  • Credit card 36 4.6% 47% relief
  • Credit card 16 2.0% 25% relief
  • Credit reporting, 13 1.7% 54% relief
  • Consumer Loan 11 1.4% 36% relief

How U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH's 807 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Bank account or service 365
Checking or savings account 189
Mortgage 153
Credit card or prepaid card 36
Credit card 16
Credit reporting, credit repair services, or other personal consumer reports 13
Consumer Loan 11
Money transfers 7
Debt collection 6
Money transfer, virtual currency, or money service 4
Payday loan, title loan, or personal loan 3
Credit reporting 1
Vehicle loan or lease 1
Student loan 1
Other financial service 1

Top States

State Complaints
CA 645
WA 43
AZ 9
TX 9
NV 9
OR 8
FL 7
NY 7
PA 5
UT 5
IL 5
GA 4
VA 3
MD 3
NC 3
NJ 2
HI 2
SC 2
CO 2
MT 2

Top Issues

Issue Complaints
Account opening, closing, or management 182
Managing an account 108
Deposits and withdrawals 85
Problems caused by my funds being low 44
Loan modification,collection,foreclosure 40
Loan servicing, payments, escrow account 32
Opening an account 31
Using a debit or ATM card 27
Making/receiving payments, sending money 27
Closing an account 24
Application, originator, mortgage broker 24
Trouble during payment process 23
Problem with a lender or other company charging your account 14
Applying for a mortgage or refinancing an existing mortgage 14
Problem caused by your funds being low 12
Problem when making payments 9
Closing on a mortgage 8
Getting a credit card 8
Incorrect information on your report 7
Other features, terms, or problems 7

Yearly Trend

Year Complaints Timely
2011 3 100%
2012 104 99%
2013 113 100%
2014 85 100%
2015 71 97.2%
2016 104 99%
2017 99 97%
2018 108 100%
2019 104 100%
2020 16 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH

U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH has accumulated 807 consumer complaints in the CFPB public database, with filings active across 26 U.S. states. Of those submissions, 104 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2011, and the most recent logged activity is 2020-02-22, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH reports a 99.1% timely-response rate and has closed 67.4% of cases with a written explanation to the consumer. 31.2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 12.5% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Bank account or service", and the single most common underlying issue is "Account opening, closing, or management".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH have?

U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH has received 807 consumer complaints filed with the Consumer Financial Protection Bureau.

Does U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH respond to complaints on time?

U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH has a 99.1% timely response rate to CFPB complaints.

What is the most common complaint about U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH?

The most common issue reported against U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH is "Account opening, closing, or management" in the "Bank account or service" product category.

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