CFPB · Mid-pack CFPB posture
U.S. Bank National Association - San Francisco Main Branch
907 CFPB complaints · 27 states · top issue Account opening, closing, or management.
U.S. Bank National Association - San Francisco Main Branch has 907 consumer complaints in the CFPB public database. Timely response is 99.2%; 30.4% closed with relief; top product Bank account or service. Allegations, not regulatory findings.
- Mid-pack CFPB posture
- +1900% filings 2011 to 2020
CFPB relief outcome brief
CCDB company u-s-bank-national-association-san-francisco-main-branch
30.4% relief · 99.2% timely · 907 filings · Bank account or service
Same-product relief peers
Nearest relief peer: Tcf National Bank (33.8% relief)
U.S. Bank National Association - San Francisco Main Branch closes 30.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 907 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
U.S. Bank National Association - San Francisco Main Branch complaint mix by product
- Bank account 385 44.0% – 26% relief
- Checking or 221 25.3% – 35% relief
- Mortgage 185 21.1% – 29% relief
- Credit card 42 4.8% – 50% relief
- Credit card 17 1.9% – 24% relief
- Credit reporting, 14 1.6% – 50% relief
- Consumer Loan 11 1.3% – 36% relief
How U.S. Bank National Association - San Francisco Main Branch's 907 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Bank account or service | 385 |
| Checking or savings account | 221 |
| Mortgage | 185 |
| Credit card or prepaid card | 42 |
| Credit card | 17 |
| Credit reporting, credit repair services, or other personal consumer reports | 14 |
| Consumer Loan | 11 |
| Debt collection | 8 |
| Money transfer, virtual currency, or money service | 8 |
| Money transfers | 7 |
| Payday loan, title loan, or personal loan | 5 |
| Student loan | 1 |
| Other financial service | 1 |
| Credit reporting | 1 |
| Vehicle loan or lease | 1 |
Concentrated filing states for U.S. Bank National Association - San Francisco Main Branch
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 80.7% of this company's filings
U.S. Bank National Association - San Francisco Main Branch rising annual filings
Annual filing volume from the CFPB public database
- 2020
- 20
- +1900% vs 2011
Top States
| State | Complaints |
|---|---|
| CA | 732 |
| WA | 46 |
| TX | 11 |
| NV | 10 |
| OR | 9 |
| AZ | 9 |
| FL | 8 |
| NY | 8 |
| UT | 5 |
| PA | 5 |
| GA | 5 |
| IL | 5 |
| NC | 3 |
| MD | 3 |
| VA | 3 |
| HI | 2 |
| SC | 2 |
| NJ | 2 |
| CO | 2 |
| MT | 2 |
Top Issues
| Issue | Complaints |
|---|---|
| Account opening, closing, or management | 190 |
| Managing an account | 128 |
| Deposits and withdrawals | 90 |
| Problems caused by my funds being low | 44 |
| Loan modification,collection,foreclosure | 40 |
| Opening an account | 35 |
| Trouble during payment process | 35 |
| Loan servicing, payments, escrow account | 32 |
| Using a debit or ATM card | 31 |
| Making/receiving payments, sending money | 30 |
| Application, originator, mortgage broker | 27 |
| Closing an account | 27 |
| Problem with a lender or other company charging your account | 19 |
| Applying for a mortgage or refinancing an existing mortgage | 17 |
| Closing on a mortgage | 17 |
| Problem caused by your funds being low | 12 |
| Problem when making payments | 10 |
| Incorrect information on your report | 9 |
| Other features, terms, or problems | 8 |
| Getting a credit card | 8 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 1 | 100% |
| 2012 | 104 | 99% |
| 2013 | 113 | 100% |
| 2014 | 85 | 100% |
| 2015 | 78 | 97.4% |
| 2016 | 123 | 99.2% |
| 2017 | 114 | 97.4% |
| 2018 | 140 | 100% |
| 2019 | 129 | 100% |
| 2020 | 20 | 100% |
Source: CFPB Consumer Complaint Database
What the CFPB record shows about U.S. Bank National Association - San Francisco Main Branch
U.S. Bank National Association - San Francisco Main Branch's 907 logged complaints stay concentrated: only 27 states show a filing. Only 22.7% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2011 through 2020-02-22.
U.S. Bank National Association - San Francisco Main Branch answers 99.2% of complaints inside the CFPB's tracked window and closes 68.4% with a written explanation. 30.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Bank account or service" draws the most filings, most often for "Account opening, closing, or management."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about U.S. Bank National Association - San Francisco Main Branch.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for U.S. Bank National Association - San Francisco Main Branch: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 907.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for U.S. Bank National Association - San Francisco Main Branch (99.2% timely; 30.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack CFPB posture