Scottrade Bank
195 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Scottrade Bank complaint mix by product
- Bank account 191 97.9% – 1% relief
- Mortgage 2 1.0% – 0% relief
- Consumer Loan 1 0.5% – 0% relief
- Checking or 1 0.5% – 0% relief
How Scottrade Bank's 195 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Bank account or service | 191 |
| Mortgage | 2 |
| Consumer Loan | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 152 |
| MO | 9 |
| CT | 6 |
| OH | 5 |
| PR | 4 |
| MD | 3 |
| NY | 2 |
| IA | 2 |
| GA | 1 |
| MA | 1 |
| FL | 1 |
| NC | 1 |
| WA | 1 |
| SC | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Account opening, closing, or management | 113 |
| Deposits and withdrawals | 49 |
| Using a debit or ATM card | 16 |
| Making/receiving payments, sending money | 9 |
| Problems caused by my funds being low | 4 |
| Loan servicing, payments, escrow account | 2 |
| Managing the loan or lease | 1 |
| Managing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 166 | 100% |
| 2016 | 24 | 91.7% |
| 2017 | 5 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Scottrade Bank
Scottrade Bank's 195 logged complaints stay concentrated: only 14 states show a filing on record. 85.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2017-09-15.
Scottrade Bank answers 99% of complaints inside the CFPB's tracked window and closes 16.4% with a written explanation. 1% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Bank account or service" draws the most filings, most often for "Account opening, closing, or management."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Scottrade Bank.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Scottrade Bank have?
195, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Scottrade Bank respond to complaints on time?
99% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Scottrade Bank?
"Account opening, closing, or management", filed under the "Bank account or service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.