CFPB · Broad respondent spread

Application, originator, mortgage broker

17.2K CFPB complaints · 798 companies (broad spread) · top product Mortgage.

17.2K CFPB complaints

"Application, originator, mortgage broker" names 798 companies (broad spread) on 17.2K filings · Wells Fargo & Company 14.9%. Allegations, not findings.

  • Volume rank #43 of 178
  • Wells Fargo & Company 14.9% of filings
  • Data updated June 2026
  • Broad respondent spread
17.2K
Total Complaints
798
Companies
Mortgage
Top Product

Companies filing under "Application, originator, mortgage broker"

# Company Complaints
1 Wells Fargo & Company 2.6K
2 Bank of America, National Association 2.5K
3 JPMorgan Chase & Co. 1.5K
4 Citibank, N.a. 704
5 Ocwen Financial Corporation 687
6 Rocket Mortgage, LLC 637
7 Nationstar Mortgage LLC 597
8 U.S. Bancorp 402
9 Ditech Financial LLC 349
10 PNC Bank N.A. 302
11 Suntrust Banks, Inc. 246
12 Citizens Financial Group, Inc. 206
13 TD Bank Us Holding Company 190
14 HSBC North America Holdings Inc. 190
15 LD Holdings Group, LLC 166
16 Fifth Third Financial Corporation 157
17 United Services Automobile Association 154
18 Select Portfolio Servicing, Inc. 151
19 Amerisave Mortgage Corporation 139
20 PHH Mortgage Services Corporation 130
21 Capital One Financial Corporation 122
22 BB&T Corporation 118
23 Navy Federal Credit Union 113
24 Freedom Mortgage Company 110
25 M&T Bank Corporation 97
26 Caliber Home Loans, Inc. 96
27 Seterus, Inc. 88
28 Flagstar Bank, N.A. 87
29 Specialized Loan Servicing Holdings LLC 86
30 Carrington Mortgage Services, LLC 76
31 Pentagon Federal Credit Union 74
32 Everbank, National Association 73
33 Cit Bank, National Association 67
34 Santander Bank, National Association 66
35 Regions Financial Corporation 63
36 American Advisors Group 62
37 Huntington National Bank, the 57
38 Bbva Financial Corporation 51
39 Primelending, a Plainscapital Company 51
40 Provident Funding Associates 50
41 Guaranteed Rate Inc. 49
42 Shellpoint Partners, LLC 49
43 Keycorp 48
44 Finance of America Mortgage LLC 48
45 Cardinal Financial Company, Limited Partnership 47
46 Prospect Mortgage, LLC 45
47 Pennymac Loan Services, LLC. 43
48 Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) 42
49 BMO Bank National Association 41
50 Guild Holdings Company 34

Source: CFPB Consumer Complaint Database

"Application, originator, mortgage broker" across a broad respondent set

"Application, originator, mortgage broker" appears across 798 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 14.9% of these filings.

With 798 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Mortgage". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Application, originator, mortgage broker" (#43 of 178; 798 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread