CFPB · Heavy issue volume

Credit reporting company's investigation

16.9K CFPB complaints (heavy-volume third) · 163 companies · top product Credit reporting.

16.9K CFPB complaints

"Credit reporting company's investigation" is in the heavy-volume third with 16.9K CFPB complaints (ranks #44 of 178) across 163 companies. Top product Credit reporting. Allegations, not findings.

  • Volume rank #44 of 178
  • Equifax, Inc. 36.6% of filings
  • Data updated June 2026
  • Heavy issue volume
16.9K
Total Complaints
163
Companies
Credit reporting
Top Product

Companies with most complaints for this issue

# Company Complaints
1 Equifax, Inc. 6.2K
2 Experian Information Solutions Inc. 5.9K
3 Transunion Intermediate Holdings, Inc. 4.3K
4 Fidelity National Information Services, Inc. (FNIS) 97
5 LexisNexis 31
6 Capital One Financial Corporation 27
7 Early Warning Services, LLC 23
8 Corelogic Inc 18
9 First Advantage Corporation 15
10 Innovis 12
11 Credit Karma, LLC 12
12 First Data Corporation 12
13 Synchrony Financial 11
14 Wells Fargo & Company 11
15 Citibank, N.a. 10
16 JPMorgan Chase & Co. 9
17 National Credit Systems,Inc. 9
18 HireRight Solutions, Inc. 8
19 Encore Capital Group Inc. 8
20 Portfolio Recovery Associates, LLC 6
21 Resurgent Capital Services L.P. 5
22 Ally Financial Inc. 5
23 Sterling Infosystems Inc. 5
24 General Information Services, Inc 5
25 Accurate Background 5
26 Afni Inc. 5
27 Rent Recovery Solutions 4
28 Erc 4
29 Barclays Bank Delaware 4
30 Discover Bank 4
31 U.S. Bancorp 4
32 Bread Financial Holdings, Inc. 4
33 NCC Business Services, Inc. 4
34 On-Site Manager, Inc. 4
35 Caine & Weiner Company, Inc. 3
36 Resolve Partners, LLC 3
37 National Consumer Telecom & Utilities Exchange, Inc. 3
38 I.C. System, Inc. 3
39 Credit Plus Inc 3
40 Conn's, Inc. 2
41 Southwest Credit Systems, L.P. 2
42 TD Bank Us Holding Company 2
43 CL Holdings LLC 2
44 ID Analytics, Inc. 2
45 Diversified Consultants, Inc. 2
46 HCFS Healthcare Financial Services of TeamHealth 2
47 Hyundai Capital America 2
48 Pinnacle Credit Services, LLC 2
49 HSBC North America Holdings Inc. 2
50 Optimum Outcomes, Inc. 2

Source: CFPB Consumer Complaint Database

"Credit reporting company's investigation" in the heavy-volume third

"Credit reporting company's investigation" is tagged on 16,883 consumer complaints across 163 companies. Volume lands in the heaviest third of indexed issue categories (#44 of 178). Equifax, Inc. alone accounts for 36.6% of these filings.

The most common product category where "Credit reporting company's investigation" is raised is "Credit reporting". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Credit reporting company's investigation" (#44 of 178; 163 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume