CFPB · Heavy issue volume

Fees or interest

41.0K CFPB complaints (heavy-volume third) · 294 companies · top product Credit card.

41.0K CFPB complaints

"Fees or interest" is in the heavy-volume third with 41.0K CFPB complaints (ranks #28 of 178) across 294 companies. Top product Credit card. Allegations, not findings.

  • Volume rank #28 of 178
  • Synchrony Financial 14.3% of filings
  • Data updated June 2026
  • Heavy issue volume
41.0K
Total Complaints
294
Companies
Credit card
Top Product

Companies with most complaints for this issue

# Company Complaints
1 Synchrony Financial 5.9K
2 Capital One Financial Corporation 5.8K
3 Citibank, N.a. 5.5K
4 Bread Financial Holdings, Inc. 5.1K
5 American Express Company 2.6K
6 JPMorgan Chase & Co. 2.5K
7 Bank of America, National Association 2.4K
8 Wells Fargo & Company 1.3K
9 Barclays Bank Delaware 1.2K
10 Discover Bank 957
11 U.S. Bancorp 900
12 TD Bank Us Holding Company 756
13 Atlanticus Services Corporation 561
14 CLGF Holdco 1, LLC 557
15 Goldman Sachs Bank USA 493
16 Navy Federal Credit Union 467
17 United Services Automobile Association 289
18 Continental Finance Company, LLC 262
19 Avant Holding Company, Inc. 252
20 PNC Bank N.A. 244
21 First National Bank of Omaha 190
22 Synovus Bank 171
23 Truist Financial Corporation 141
24 Fifth Third Financial Corporation 109
25 First Portfolio Servicing Inc 94
26 Army and Air Force Exchange Service 93
27 BMO Bank National Association 92
28 Regions Financial Corporation 80
29 HSBC North America Holdings Inc. 79
30 Citizens Financial Group, Inc. 73
31 Pentagon Federal Credit Union 72
32 Self Financial Inc. 57
33 Bbva Financial Corporation 57
34 Keycorp 55
35 Banco Popular De Puerto Rico 55
36 Ally Financial Inc. 50
37 Sofi Technologies, Inc. 49
38 Prosper Marketplace, Inc. 47
39 Robinhood Markets Inc. 46
40 Encore Capital Group Inc. 46
41 Experian Information Solutions Inc. 45
42 Upgrade, Inc. 41
43 Pending Company Match 40
44 OneMain Finance Corporation 40
45 Paypal Holdings, Inc 40
46 Transunion Intermediate Holdings, Inc. 39
47 Mercury Financial Intermediate LLC 35
48 Resurgent Capital Services L.P. 32
49 Affirm Holdings, Inc 30
50 Alliant Credit Union 30

Source: CFPB Consumer Complaint Database

"Fees or interest" in the heavy-volume third

"Fees or interest" is tagged on 40,966 consumer complaints across 294 companies. Volume lands in the heaviest third of indexed issue categories (#28 of 178). No single company exceeds 14.3% of these filings.

The most common product category where "Fees or interest" is raised is "Credit card". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Fees or interest" (#28 of 178; 294 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume