2026 data Public-data reference. official source

BARCLAYS BANK DELAWARE

20.9K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

20.9K consumer complaints filed with the CFPB

This profile shows BARCLAYS BANK DELAWARE's complaint history from CFPB public records. 20,931 consumers have filed complaints since 2011. The company has a 100% timely response rate and has provided relief in 15.4% of cases.

20.9K
Total Complaints
100%
Timely Response
3%
Disputed
15.4%
Relief Provided
56
States Active
2011
Since

Total complaints

20.9K

Filed since 2011

Timely response

100%

CFPB-tracked response window

Relief rate

15.4%

Closed with monetary or non-monetary relief

Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 15.4%
Industry median

Share closed with monetary or non-monetary relief.

BARCLAYS BANK DELAWARE complaint mix by product

Total complaints: 20.9K

BARCLAYS BANK DELAWARE complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 20.9K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit card: 7,059 complaints (34.2%), resolution 24.2% Credit card 34.2% Credit card: 5,510 complaints (26.7%), resolution 22.8% Credit card 26.7% Credit reporting: 3,259 complaints (15.8%), resolution 0.7% Credit reporting 15.8% Debt collection: 2,201 complaints (10.7%), resolution 2.5% Debt collection 10.7% Credit reporting,: 2,170 complaints (10.5%), resolution 3.8% Credit reporting, 10.5% Checking or: 330 complaints (1.6%), resolution 7.0% Bank account: 118 complaints (0.6%), resolution 26.3%
  • Credit card 7K 34.2% 24% relief
  • Credit card 6K 26.7% 23% relief
  • Credit reporting 3K 15.8% 1% relief
  • Debt collection 2K 10.7% 3% relief
  • Credit reporting, 2K 10.5% 4% relief
  • Checking or 330 1.6% 7% relief
  • Bank account 118 0.6% 26% relief

How BARCLAYS BANK DELAWARE's 20.9K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit card 7.1K
Credit card or prepaid card 5.5K
Credit reporting or other personal consumer reports 3.3K
Debt collection 2.2K
Credit reporting, credit repair services, or other personal consumer reports 2.2K
Checking or savings account 330
Bank account or service 118
Credit reporting 72
Money transfer, virtual currency, or money service 58
Payday loan, title loan, or personal loan 52
Mortgage 47
Consumer Loan 18
Payday loan, title loan, personal loan, or advance loan 14
Debt or credit management 11
Prepaid card 3
Money transfers 3
Student loan 2
Other financial service 2
Vehicle loan or lease 2

Top States

State Complaints
CA 2.8K
NY 2.4K
FL 2.4K
TX 1.4K
NJ 885
PA 865
GA 780
NC 736
MA 655
IL 652
VA 556
AZ 495
MD 482
OH 479
SC 359
CO 352
MI 341
CT 315
WA 305
NV 241

Top Issues

Issue Complaints
Problem with a purchase shown on your statement 3.1K
Incorrect information on your report 2.9K
Improper use of your report 1.8K
Getting a credit card 1.2K
Other features, terms, or problems 1.2K
Fees or interest 865
Problem when making payments 785
Attempts to collect debt not owed 759
Problem with a company's investigation into an existing problem 688
Took or threatened to take negative or legal action 575
Problem with a credit reporting company's investigation into an existing problem 538
Billing disputes 535
Advertising and marketing, including promotional offers 493
Closing your account 463
Identity theft / Fraud / Embezzlement 381
Other 322
Trouble using your card 316
Written notification about debt 249
Closing/Cancelling account 246
APR or interest rate 215

Yearly Trend

Year Complaints Timely
2011 52 98.1%
2012 476 99.8%
2013 423 100%
2014 586 99.8%
2015 779 99.9%
2016 1.1K 100%
2017 1.2K 99.9%
2018 1.1K 100%
2019 1.0K 100%
2020 1.2K 100%
2021 1.4K 100%
2022 1.9K 100%
2023 2.0K 100%
2024 2.6K 100%
2025 3.7K 100%
2026 1.5K 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About BARCLAYS BANK DELAWARE

BARCLAYS BANK DELAWARE has accumulated 20,931 consumer complaints in the CFPB public database, with filings active across 56 U.S. states. Of those submissions, 6,006 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2011, and the most recent logged activity is 2026-04-10, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, BARCLAYS BANK DELAWARE reports a 100% timely-response rate and has closed 82.6% of cases with a written explanation to the consumer. 15.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 3% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Credit card", and the single most common underlying issue is "Problem with a purchase shown on your statement".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating BARCLAYS BANK DELAWARE: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does BARCLAYS BANK DELAWARE have?

BARCLAYS BANK DELAWARE has received 20,931 consumer complaints filed with the Consumer Financial Protection Bureau.

Does BARCLAYS BANK DELAWARE respond to complaints on time?

BARCLAYS BANK DELAWARE has a 100% timely response rate to CFPB complaints.

What is the most common complaint about BARCLAYS BANK DELAWARE?

The most common issue reported against BARCLAYS BANK DELAWARE is "Problem with a purchase shown on your statement" in the "Credit card" product category.

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