CFPB · Heavy filing volume
Barclays Bank Delaware
27.6K CFPB complaints (heavy-volume third) · 57 states · top issue Problem with a purchase shown on your statement.
Barclays Bank Delaware is in the heavy-volume third with 27.6K CFPB complaints (ranks #29 of 342). Timely 100% · relief 15.3% · top product Credit card. Allegations, not findings.
- Heavy filing volume
- +5551% filings 2011 to 2026
CFPB relief outcome brief
CCDB company barclays-bank-delaware
15.3% relief · 100% timely · 27.6K filings · Credit card
Same-product relief peers
Nearest relief peer: Capital One Financial Corporation (20.3% relief)
Barclays Bank Delaware closes 15.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
Barclays Bank Delaware scores strongest on timely response (100/100 percentile-benchmarked) and weakest on closed with explanation (70/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
71 / 100 percentile-benchmarked
15.3% of complaints closed with relief to the consumer
Timely response
100 / 100 percentile-benchmarked
100% of complaints answered inside the CFPB 15-day window
Closed with explanation
70 / 100 percentile-benchmarked
83.7% of complaints closed with an explanation to the consumer
Most of Barclays Bank Delaware's 27.6K filings include narrative text
42.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Barclays Bank Delaware complaint mix by product
- Credit card 9K 34.6% – 22% relief
- Credit card 8K 27.9% – 24% relief
- Credit reporting 4K 15.3% – 1% relief
- Debt collection 3K 10.3% – 2% relief
- Credit reporting, 3K 9.9% – 4% relief
- Checking or 438 1.6% – 6% relief
- Bank account 128 0.5% – 25% relief
Heavy-volume mix: how Barclays Bank Delaware's 27.6K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 9.4K |
| Credit card or prepaid card | 7.6K |
| Credit reporting or other personal consumer reports | 4.2K |
| Debt collection | 2.8K |
| Credit reporting, credit repair services, or other personal consumer reports | 2.7K |
| Checking or savings account | 438 |
| Bank account or service | 128 |
| Money transfer, virtual currency, or money service | 78 |
| Credit reporting | 76 |
| Payday loan, title loan, or personal loan | 73 |
| Mortgage | 63 |
| Payday loan, title loan, personal loan, or advance loan | 22 |
| Consumer Loan | 20 |
| Debt or credit management | 16 |
| Prepaid card | 4 |
| Money transfers | 4 |
| Student loan | 3 |
| Vehicle loan or lease | 2 |
| Other financial service | 2 |
Nationwide filing states for Barclays Bank Delaware
Top states by attributed volume, heavy-filing company
- Leading state
- CA
- 13.8% of this company's filings
Barclays Bank Delaware rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2.9K
- +5551% vs 2011
Volume vs. relief
Where Barclays Bank Delaware sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, Barclays Bank Delaware files more complaint volume than 92% of them, and closes complaints with relief more often than 76% of them, placing it in the quadrant for high volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 27,600 · Closed with relief: 15.3%
Top States
| State | Complaints |
|---|---|
| CA | 3.8K |
| NY | 3.2K |
| FL | 3.1K |
| TX | 1.9K |
| NJ | 1.2K |
| PA | 1.1K |
| GA | 989 |
| NC | 964 |
| MA | 911 |
| IL | 853 |
| VA | 730 |
| AZ | 637 |
| MD | 620 |
| OH | 616 |
| CO | 477 |
| SC | 448 |
| WA | 444 |
| MI | 434 |
| CT | 411 |
| NV | 327 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a purchase shown on your statement | 4.7K |
| Incorrect information on your report | 3.7K |
| Improper use of your report | 2.2K |
| Other features, terms, or problems | 1.8K |
| Getting a credit card | 1.6K |
| Fees or interest | 1.2K |
| Problem when making payments | 1.1K |
| Problem with a company's investigation into an existing problem | 984 |
| Attempts to collect debt not owed | 974 |
| Took or threatened to take negative or legal action | 797 |
| Advertising and marketing, including promotional offers | 756 |
| Problem with a credit reporting company's investigation into an existing problem | 679 |
| Closing your account | 642 |
| Billing disputes | 581 |
| Trouble using your card | 493 |
| Identity theft / Fraud / Embezzlement | 412 |
| Other | 345 |
| Written notification about debt | 314 |
| Managing an account | 269 |
| Closing/Cancelling account | 267 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 51 | 98% |
| 2012 | 474 | 99.8% |
| 2013 | 422 | 100% |
| 2014 | 586 | 99.8% |
| 2015 | 871 | 99.9% |
| 2016 | 1.2K | 100% |
| 2017 | 1.4K | 99.9% |
| 2018 | 1.4K | 100% |
| 2019 | 1.3K | 100% |
| 2020 | 1.7K | 100% |
| 2021 | 1.9K | 100% |
| 2022 | 2.5K | 100% |
| 2023 | 2.8K | 100% |
| 2024 | 3.3K | 100% |
| 2025 | 4.8K | 100% |
| 2026 | 2.9K | 100% |
Source: CFPB Consumer Complaint Database
Barclays Bank Delaware in the heavy-volume third
Barclays Bank Delaware's 27,600 logged complaints reach a nationwide footprint - 57 states have at least one filing. 42.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2011 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#29 of 342).
Barclays Bank Delaware answers 100% of complaints inside the CFPB's tracked window and closes 83.7% with a written explanation. 15.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Problem with a purchase shown on your statement."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Barclays Bank Delaware.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Barclays Bank Delaware: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 27.6K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Barclays Bank Delaware (#29 of 342; 100% timely; 15.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume