CFPB · Heavy filing volume
Barclays Bank Delaware
27.6K CFPB complaints (heavy-volume third) · 57 states · top issue Problem with a purchase shown on your statement.
Barclays Bank Delaware is in the heavy-volume third with 27.6K CFPB complaints (ranks #29 of 342). Timely 100% · relief 15.3% · top product Credit card. Allegations, not findings.
- Volume rank #29 of 342
- Heavy filing volume
- +5551% filings 2011 to 2026
CFPB relief outcome brief
CCDB company barclays-bank-delaware
15.3% relief · 100% timely · 27.6K filings · Credit card
Same-product relief peers
Nearest relief peer: Capital One Financial Corporation (20.3% relief)
Barclays Bank Delaware closes 15.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Barclays Bank Delaware's 27.6K filings include narrative text
42.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Barclays Bank Delaware complaint mix by product
- Credit card 9K 34.6% – 22% relief
- Credit card 8K 27.9% – 24% relief
- Credit reporting 4K 15.3% – 1% relief
- Debt collection 3K 10.3% – 2% relief
- Credit reporting, 3K 9.9% – 4% relief
- Checking or 438 1.6% – 6% relief
- Bank account 128 0.5% – 25% relief
Heavy-volume mix: how Barclays Bank Delaware's 27.6K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 9.4K |
| Credit card or prepaid card | 7.6K |
| Credit reporting or other personal consumer reports | 4.2K |
| Debt collection | 2.8K |
| Credit reporting, credit repair services, or other personal consumer reports | 2.7K |
| Checking or savings account | 438 |
| Bank account or service | 128 |
| Money transfer, virtual currency, or money service | 78 |
| Credit reporting | 76 |
| Payday loan, title loan, or personal loan | 73 |
| Mortgage | 63 |
| Payday loan, title loan, personal loan, or advance loan | 22 |
| Consumer Loan | 20 |
| Debt or credit management | 16 |
| Prepaid card | 4 |
| Money transfers | 4 |
| Student loan | 3 |
| Vehicle loan or lease | 2 |
| Other financial service | 2 |
Nationwide filing states for Barclays Bank Delaware
Top states by attributed volume, heavy-filing company
- Leading state
- CA
- 13.8% of this company's filings
Barclays Bank Delaware rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 2.9K
- +5551% vs 2011
Top States
| State | Complaints |
|---|---|
| CA | 3.8K |
| NY | 3.2K |
| FL | 3.1K |
| TX | 1.9K |
| NJ | 1.2K |
| PA | 1.1K |
| GA | 989 |
| NC | 964 |
| MA | 911 |
| IL | 853 |
| VA | 730 |
| AZ | 637 |
| MD | 620 |
| OH | 616 |
| CO | 477 |
| SC | 448 |
| WA | 444 |
| MI | 434 |
| CT | 411 |
| NV | 327 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a purchase shown on your statement | 4.7K |
| Incorrect information on your report | 3.7K |
| Improper use of your report | 2.2K |
| Other features, terms, or problems | 1.8K |
| Getting a credit card | 1.6K |
| Fees or interest | 1.2K |
| Problem when making payments | 1.1K |
| Problem with a company's investigation into an existing problem | 984 |
| Attempts to collect debt not owed | 974 |
| Took or threatened to take negative or legal action | 797 |
| Advertising and marketing, including promotional offers | 756 |
| Problem with a credit reporting company's investigation into an existing problem | 679 |
| Closing your account | 642 |
| Billing disputes | 581 |
| Trouble using your card | 493 |
| Identity theft / Fraud / Embezzlement | 412 |
| Other | 345 |
| Written notification about debt | 314 |
| Managing an account | 269 |
| Closing/Cancelling account | 267 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 51 | 98% |
| 2012 | 474 | 99.8% |
| 2013 | 422 | 100% |
| 2014 | 586 | 99.8% |
| 2015 | 871 | 99.9% |
| 2016 | 1.2K | 100% |
| 2017 | 1.4K | 99.9% |
| 2018 | 1.4K | 100% |
| 2019 | 1.3K | 100% |
| 2020 | 1.7K | 100% |
| 2021 | 1.9K | 100% |
| 2022 | 2.5K | 100% |
| 2023 | 2.8K | 100% |
| 2024 | 3.3K | 100% |
| 2025 | 4.8K | 100% |
| 2026 | 2.9K | 100% |
Source: CFPB Consumer Complaint Database
Barclays Bank Delaware in the heavy-volume third
Barclays Bank Delaware's 27,600 logged complaints reach a nationwide footprint - 57 states have at least one filing. 42.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2011 through 2026-06-26. Volume lands in the heaviest third of the indexed company corpus (#29 of 342).
Barclays Bank Delaware answers 100% of complaints inside the CFPB's tracked window and closes 83.7% with a written explanation. 15.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Problem with a purchase shown on your statement."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Barclays Bank Delaware.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Barclays Bank Delaware: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 27.6K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 100%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Barclays Bank Delaware (#29 of 342; 100% timely; 15.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy filing volume