Barclays Bank Delaware
27.6K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Barclays Bank Delaware complaint mix by product
- Credit card 9K 34.6% – 22% relief
- Credit card 8K 27.9% – 24% relief
- Credit reporting 4K 15.3% – 1% relief
- Debt collection 3K 10.3% – 2% relief
- Credit reporting, 3K 9.9% – 4% relief
- Checking or 438 1.6% – 6% relief
- Bank account 128 0.5% – 25% relief
How Barclays Bank Delaware's 27.6K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 9.4K |
| Credit card or prepaid card | 7.6K |
| Credit reporting or other personal consumer reports | 4.2K |
| Debt collection | 2.8K |
| Credit reporting, credit repair services, or other personal consumer reports | 2.7K |
| Checking or savings account | 438 |
| Bank account or service | 128 |
| Money transfer, virtual currency, or money service | 78 |
| Credit reporting | 76 |
| Payday loan, title loan, or personal loan | 73 |
| Mortgage | 63 |
| Payday loan, title loan, personal loan, or advance loan | 22 |
| Consumer Loan | 20 |
| Debt or credit management | 16 |
| Prepaid card | 4 |
| Money transfers | 4 |
| Student loan | 3 |
| Vehicle loan or lease | 2 |
| Other financial service | 2 |
Top States
| State | Complaints |
|---|---|
| CA | 3.8K |
| NY | 3.2K |
| FL | 3.1K |
| TX | 1.9K |
| NJ | 1.2K |
| PA | 1.1K |
| GA | 989 |
| NC | 964 |
| MA | 911 |
| IL | 853 |
| VA | 730 |
| AZ | 637 |
| MD | 620 |
| OH | 616 |
| CO | 477 |
| SC | 448 |
| WA | 444 |
| MI | 434 |
| CT | 411 |
| NV | 327 |
Top Issues
| Issue | Complaints |
|---|---|
| Problem with a purchase shown on your statement | 4.7K |
| Incorrect information on your report | 3.7K |
| Improper use of your report | 2.2K |
| Other features, terms, or problems | 1.8K |
| Getting a credit card | 1.6K |
| Fees or interest | 1.2K |
| Problem when making payments | 1.1K |
| Problem with a company's investigation into an existing problem | 984 |
| Attempts to collect debt not owed | 974 |
| Took or threatened to take negative or legal action | 797 |
| Advertising and marketing, including promotional offers | 756 |
| Problem with a credit reporting company's investigation into an existing problem | 679 |
| Closing your account | 642 |
| Billing disputes | 581 |
| Trouble using your card | 493 |
| Identity theft / Fraud / Embezzlement | 412 |
| Other | 345 |
| Written notification about debt | 314 |
| Managing an account | 269 |
| Closing/Cancelling account | 267 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2011 | 51 | 98% |
| 2012 | 474 | 99.8% |
| 2013 | 422 | 100% |
| 2014 | 586 | 99.8% |
| 2015 | 871 | 99.9% |
| 2016 | 1.2K | 100% |
| 2017 | 1.4K | 99.9% |
| 2018 | 1.4K | 100% |
| 2019 | 1.3K | 100% |
| 2020 | 1.7K | 100% |
| 2021 | 1.9K | 100% |
| 2022 | 2.5K | 100% |
| 2023 | 2.8K | 100% |
| 2024 | 3.3K | 100% |
| 2025 | 4.8K | 100% |
| 2026 | 2.9K | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Barclays Bank Delaware
Barclays Bank Delaware's 27,600 logged complaints reach a nationwide footprint - 57 states have at least one filing on record. 42.5% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2011 through 2026-06-26.
Barclays Bank Delaware answers 100% of complaints inside the CFPB's tracked window and closes 83.7% with a written explanation. 15.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Problem with a purchase shown on your statement."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Barclays Bank Delaware.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Barclays Bank Delaware have?
27,600, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Barclays Bank Delaware respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Barclays Bank Delaware?
"Problem with a purchase shown on your statement", filed under the "Credit card" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.