CFPB · Heavy issue volume

Problem with a lender or other company charging your account

41.6K CFPB complaints (heavy-volume third) · 576 companies · top product Checking or savings account.

41.6K CFPB complaints

"Problem with a lender or other company charging your account" is in the heavy-volume third with 41.6K CFPB complaints (ranks #27 of 178) across 576 companies. Top product Checking or savings account. Allegations, not findings.

  • Volume rank #27 of 178
  • Wells Fargo & Company 14.5% of filings
  • Data updated June 2026
  • Heavy issue volume
41.6K
Total Complaints
576
Companies
Checking or savings account
Top Product

Companies filing under "Problem with a lender or other company charging your account"

# Company Complaints
1 Wells Fargo & Company 6.0K
2 JPMorgan Chase & Co. 5.8K
3 Bank of America, National Association 4.9K
4 Chime Financial Inc 3.9K
5 Navy Federal Credit Union 1.6K
6 Block, Inc. 1.6K
7 Capital One Financial Corporation 1.5K
8 Citibank, N.a. 1.1K
9 PNC Bank N.A. 1.1K
10 Truist Financial Corporation 941
11 U.S. Bancorp 834
12 TD Bank Us Holding Company 819
13 United Services Automobile Association 814
14 Paypal Holdings, Inc 732
15 Sofi Technologies, Inc. 656
16 Citizens Financial Group, Inc. 579
17 Fifth Third Financial Corporation 444
18 Regions Financial Corporation 414
19 Huntington National Bank, the 412
20 FinCo Services Inc DBA Current 313
21 Keycorp 299
22 Ally Financial Inc. 267
23 Discover Bank 223
24 Comerica 219
25 BMO Bank National Association 208
26 M&T Bank Corporation 206
27 Credit Karma, LLC 162
28 American Express Company 146
29 Bbva Financial Corporation 142
30 MoneyLion Inc. 134
31 Santander Holdings USA, Inc. 132
32 Netspend Corporation 125
33 Synchrony Financial 119
34 Suntrust Banks, Inc. 115
35 Early Warning Services, LLC 113
36 Charles Schwab Corporation, the 103
37 Pending Company Match 100
38 Fiserv Finxact Core 97
39 Santander Bank, National Association 92
40 Robinhood Markets Inc. 82
41 Webster Bank, National Association 75
42 State Employees Credit Union 73
43 Pentagon Federal Credit Union 72
44 Albert Corporation 70
45 Goldman Sachs Bank USA 65
46 BB&T Corporation 64
47 Dave Operating, LLC 59
48 ADP Inc. 58
49 First Horizon Bank 55
50 Coinbase, Inc. 55

Source: CFPB Consumer Complaint Database

"Problem with a lender or other company charging your account" in the heavy-volume third

"Problem with a lender or other company charging your account" appears across 576 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Volume lands in the heaviest third of indexed issue categories (#27 of 178). No single company exceeds 14.5% of these filings.

The most common product category where "Problem with a lender or other company charging your account" is raised is "Checking or savings account". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Problem with a lender or other company charging your account" (#27 of 178; 576 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume