State Employees Credit Union
2.0K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
State Employees Credit Union complaint mix by product
- Credit reporting 529 30.1% – 0% relief
- Checking or 393 22.4% – 1% relief
- Debt collection 322 18.3% – 0% relief
- Credit reporting, 170 9.7% – 0% relief
- Mortgage 147 8.4% – 2% relief
- Vehicle loan 121 6.9% – 1% relief
- Credit card 73 4.2% – 0% relief
How State Employees Credit Union's 2.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 529 |
| Checking or savings account | 393 |
| Debt collection | 322 |
| Credit reporting, credit repair services, or other personal consumer reports | 170 |
| Mortgage | 147 |
| Vehicle loan or lease | 121 |
| Credit card | 73 |
| Bank account or service | 67 |
| Money transfer, virtual currency, or money service | 31 |
| Payday loan, title loan, personal loan, or advance loan | 28 |
| Credit card or prepaid card | 26 |
| Payday loan, title loan, or personal loan | 25 |
| Consumer Loan | 14 |
| Debt or credit management | 8 |
| Money transfers | 4 |
| Prepaid card | 2 |
| Payday loan | 1 |
Top States
| State | Complaints |
|---|---|
| NC | 1.7K |
| GA | 56 |
| SC | 38 |
| TX | 25 |
| FL | 24 |
| VA | 23 |
| NY | 13 |
| MD | 8 |
| OH | 3 |
| CA | 3 |
| WA | 2 |
| OR | 2 |
| TN | 2 |
| PA | 2 |
| DC | 2 |
| AZ | 2 |
| NM | 1 |
| AP | 1 |
| UNITED STATES MINOR OUTLYING ISLANDS | 1 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 419 |
| Managing an account | 261 |
| Improper use of your report | 160 |
| Took or threatened to take negative or legal action | 153 |
| Problem with a company's investigation into an existing problem | 149 |
| Attempts to collect debt not owed | 87 |
| Problem with a lender or other company charging your account | 73 |
| Problem with a credit reporting company's investigation into an existing problem | 45 |
| Struggling to pay mortgage | 39 |
| Written notification about debt | 38 |
| False statements or representation | 36 |
| Applying for a mortgage or refinancing an existing mortgage | 32 |
| Trouble during payment process | 30 |
| Managing the loan or lease | 28 |
| Account opening, closing, or management | 28 |
| Problem caused by your funds being low | 25 |
| Problem with a purchase shown on your statement | 24 |
| Struggling to pay your loan | 22 |
| Closing an account | 21 |
| Deposits and withdrawals | 21 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 100% |
| 2013 | 12 | 91.7% |
| 2014 | 17 | 100% |
| 2015 | 33 | 100% |
| 2016 | 31 | 100% |
| 2017 | 71 | 98.6% |
| 2018 | 49 | 100% |
| 2019 | 46 | 100% |
| 2020 | 67 | 98.5% |
| 2021 | 110 | 96.4% |
| 2022 | 124 | 99.2% |
| 2023 | 174 | 100% |
| 2024 | 303 | 99% |
| 2025 | 587 | 96.8% |
| 2026 | 333 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About State Employees Credit Union
State Employees Credit Union's 1,961 logged complaints stay concentrated: only 31 states show a filing on record. Only 32.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-06-24.
State Employees Credit Union answers 98.5% of complaints inside the CFPB's tracked window and closes 97.5% with a written explanation. 1.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about State Employees Credit Union.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does State Employees Credit Union have?
1,961, per the CFPB's public complaint count for this company (see the full breakdown above).
Does State Employees Credit Union respond to complaints on time?
98.5% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about State Employees Credit Union?
"Incorrect information on your report", filed under the "Credit reporting or other personal consumer reports" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.