CFPB · Diversified product mix
State Employees Credit Union
2.0K CFPB complaints · diversified mix (top product 27%) · top issue Incorrect information on your report.
State Employees Credit Union: top product "Credit reporting or other personal consumer reports" is only 27% of 2.0K - multi-bucket mix. Timely 98.5% · relief 1.3%. Allegations, not findings.
- Volume rank #226 of 342
- Diversified product mix
- +8225% filings 2012 to 2026
CFPB relief outcome brief
CCDB company state-employees-credit-union
1.3% relief · 98.5% timely · 2.0K filings · Credit reporting or other personal consumer reports
Same-product relief peers
Nearest relief peer: Dakota Financial, LLC (1.3% relief)
State Employees Credit Union closes 1.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 2.0K complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
State Employees Credit Union complaint mix by product
- Credit reporting 529 30.1% – 0% relief
- Checking or 393 22.4% – 1% relief
- Debt collection 322 18.3% – 0% relief
- Credit reporting, 170 9.7% – 0% relief
- Mortgage 147 8.4% – 2% relief
- Vehicle loan 121 6.9% – 1% relief
- Credit card 73 4.2% – 0% relief
How State Employees Credit Union's 2.0K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit reporting or other personal consumer reports | 529 |
| Checking or savings account | 393 |
| Debt collection | 322 |
| Credit reporting, credit repair services, or other personal consumer reports | 170 |
| Mortgage | 147 |
| Vehicle loan or lease | 121 |
| Credit card | 73 |
| Bank account or service | 67 |
| Money transfer, virtual currency, or money service | 31 |
| Payday loan, title loan, personal loan, or advance loan | 28 |
| Credit card or prepaid card | 26 |
| Payday loan, title loan, or personal loan | 25 |
| Consumer Loan | 14 |
| Debt or credit management | 8 |
| Money transfers | 4 |
| Prepaid card | 2 |
| Payday loan | 1 |
Concentrated filing states for State Employees Credit Union
Top states by attributed CFPB complaint volume for this company
- Leading state
- NC
- 88% of this company's filings
State Employees Credit Union rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 333
- +8225% vs 2012
Top States
| State | Complaints |
|---|---|
| NC | 1.7K |
| GA | 56 |
| SC | 38 |
| TX | 25 |
| FL | 24 |
| VA | 23 |
| NY | 13 |
| MD | 8 |
| OH | 3 |
| CA | 3 |
| WA | 2 |
| OR | 2 |
| TN | 2 |
| PA | 2 |
| DC | 2 |
| AZ | 2 |
| NM | 1 |
| AP | 1 |
| UNITED STATES MINOR OUTLYING ISLANDS | 1 |
| AR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 419 |
| Managing an account | 261 |
| Improper use of your report | 160 |
| Took or threatened to take negative or legal action | 153 |
| Problem with a company's investigation into an existing problem | 149 |
| Attempts to collect debt not owed | 87 |
| Problem with a lender or other company charging your account | 73 |
| Problem with a credit reporting company's investigation into an existing problem | 45 |
| Struggling to pay mortgage | 39 |
| Written notification about debt | 38 |
| False statements or representation | 36 |
| Applying for a mortgage or refinancing an existing mortgage | 32 |
| Trouble during payment process | 30 |
| Managing the loan or lease | 28 |
| Account opening, closing, or management | 28 |
| Problem caused by your funds being low | 25 |
| Problem with a purchase shown on your statement | 24 |
| Struggling to pay your loan | 22 |
| Closing an account | 21 |
| Deposits and withdrawals | 21 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 4 | 100% |
| 2013 | 12 | 91.7% |
| 2014 | 17 | 100% |
| 2015 | 33 | 100% |
| 2016 | 31 | 100% |
| 2017 | 71 | 98.6% |
| 2018 | 49 | 100% |
| 2019 | 46 | 100% |
| 2020 | 67 | 98.5% |
| 2021 | 110 | 96.4% |
| 2022 | 124 | 99.2% |
| 2023 | 174 | 100% |
| 2024 | 303 | 99% |
| 2025 | 587 | 96.8% |
| 2026 | 333 | 100% |
Source: CFPB Consumer Complaint Database
State Employees Credit Union spreads across product buckets
State Employees Credit Union's 1,961 logged complaints stay concentrated: only 31 states show a filing. Only 32.5% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-24.
State Employees Credit Union answers 98.5% of complaints inside the CFPB's tracked window and closes 97.5% with a written explanation. 1.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit reporting or other personal consumer reports" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about State Employees Credit Union.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for State Employees Credit Union: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.0K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 98.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for State Employees Credit Union (#226 of 342; 98.5% timely; 1.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix