Total complaints
1.4K
Filed since 2019
1.4K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
1.4K consumer complaints filed with the CFPB
This profile shows FinCo Services Inc DBA Current's complaint history from CFPB public records. 1,407 consumers have filed complaints since 2019. The company has a 94% timely response rate and has provided relief in 7.5% of cases.
Total complaints
1.4K
Filed since 2019
Timely response
94%
CFPB-tracked response window
Relief rate
7.5%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How FinCo Services Inc DBA Current's 1.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Checking or savings account | 907 |
| Credit card | 167 |
| Money transfer, virtual currency, or money service | 116 |
| Credit reporting or other personal consumer reports | 89 |
| Credit card or prepaid card | 59 |
| Prepaid card | 35 |
| Debt collection | 20 |
| Payday loan, title loan, personal loan, or advance loan | 8 |
| Debt or credit management | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
| State | Complaints |
|---|---|
| CA | 135 |
| TX | 113 |
| FL | 104 |
| NY | 77 |
| IL | 75 |
| GA | 71 |
| PA | 71 |
| OH | 55 |
| MI | 48 |
| NC | 46 |
| VA | 43 |
| NJ | 34 |
| TN | 34 |
| OK | 30 |
| CO | 29 |
| AZ | 29 |
| IN | 27 |
| MO | 27 |
| MD | 24 |
| WA | 24 |
| Issue | Complaints |
|---|---|
| Managing an account | 551 |
| Problem with a lender or other company charging your account | 208 |
| Problem with a purchase shown on your statement | 88 |
| Closing an account | 81 |
| Incorrect information on your report | 58 |
| Getting a credit card | 55 |
| Unauthorized transactions or other transaction problem | 38 |
| Opening an account | 38 |
| Fraud or scam | 38 |
| Problem with a purchase or transfer | 35 |
| Problem caused by your funds being low | 24 |
| Improper use of your report | 22 |
| Closing your account | 16 |
| Other features, terms, or problems | 15 |
| Other transaction problem | 15 |
| Problem with a company's investigation into an existing problem | 14 |
| Trouble using the card | 11 |
| Problem getting a card or closing an account | 11 |
| Attempts to collect debt not owed | 11 |
| Unexpected or other fees | 8 |
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 4 | 0% |
| 2020 | 48 | 89.6% |
| 2021 | 125 | 100% |
| 2022 | 155 | 99.4% |
| 2023 | 157 | 93% |
| 2024 | 198 | 82.3% |
| 2025 | 493 | 96.6% |
| 2026 | 227 | 94.7% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
FinCo Services Inc DBA Current has accumulated 1,407 consumer complaints in the CFPB public database, with filings active across 50 U.S. states. Of those submissions, 710 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2019, and the most recent logged activity is 2026-03-31, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, FinCo Services Inc DBA Current reports a 94% timely-response rate and has closed 86.8% of cases with a written explanation to the consumer. 7.5% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating FinCo Services Inc DBA Current: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
FinCo Services Inc DBA Current has received 1,407 consumer complaints filed with the Consumer Financial Protection Bureau.
FinCo Services Inc DBA Current has a 94% timely response rate to CFPB complaints.
The most common issue reported against FinCo Services Inc DBA Current is "Managing an account" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.