CFPB · Slower timely-response band
FinCo Services Inc DBA Current
2.1K CFPB complaints · 91.7% timely (slow band) · top issue Managing an account.
FinCo Services Inc DBA Current answers 91.7% on time (lower third) across 2.1K filings. Relief 7.4% · top product Checking or savings account. Allegations, not findings.
- Volume rank #216 of 342
- Slower timely-response band
- +11120% filings 2019 to 2026
CFPB relief outcome brief
CCDB company finco-services-inc-dba-current
7.4% relief · 91.7% timely · 2.1K filings · Checking or savings account
Same-product relief peers
Nearest relief peer: First Commonwealth Financial Corporation (7.5% relief)
FinCo Services Inc DBA Current closes 7.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of FinCo Services Inc DBA Current's 2.1K filings include narrative text
57.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
FinCo Services Inc DBA Current complaint mix by product
- Checking or 1K 66.3% – 9% relief
- Credit card 244 12.0% – 4% relief
- Money transfer, 154 7.6% – 7% relief
- Credit reporting 136 6.7% – 7% relief
- Credit card 71 3.5% – 4% relief
- Prepaid card 48 2.4% – 2% relief
- Debt collection 32 1.6% – 6% relief
How FinCo Services Inc DBA Current's 2.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 1.3K |
| Credit card | 244 |
| Money transfer, virtual currency, or money service | 154 |
| Credit reporting or other personal consumer reports | 136 |
| Credit card or prepaid card | 71 |
| Prepaid card | 48 |
| Debt collection | 32 |
| Payday loan, title loan, personal loan, or advance loan | 15 |
| Debt or credit management | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Nationwide filing states for FinCo Services Inc DBA Current
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 9.7% of this company's filings
FinCo Services Inc DBA Current rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 561
- +11120% vs 2019
Top States
| State | Complaints |
|---|---|
| CA | 199 |
| TX | 167 |
| FL | 162 |
| NY | 123 |
| GA | 111 |
| IL | 97 |
| PA | 97 |
| OH | 86 |
| MI | 75 |
| NC | 64 |
| VA | 60 |
| NJ | 55 |
| AZ | 48 |
| TN | 48 |
| MO | 43 |
| CO | 40 |
| IN | 36 |
| WA | 35 |
| SC | 34 |
| OK | 34 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 812 |
| Problem with a lender or other company charging your account | 313 |
| Problem with a purchase shown on your statement | 137 |
| Closing an account | 131 |
| Incorrect information on your report | 91 |
| Getting a credit card | 71 |
| Opening an account | 57 |
| Unauthorized transactions or other transaction problem | 51 |
| Fraud or scam | 47 |
| Problem with a purchase or transfer | 46 |
| Improper use of your report | 29 |
| Problem caused by your funds being low | 28 |
| Problem with a company's investigation into an existing problem | 25 |
| Other transaction problem | 22 |
| Closing your account | 21 |
| Other features, terms, or problems | 19 |
| Attempts to collect debt not owed | 17 |
| Unexpected or other fees | 14 |
| Problem getting a card or closing an account | 14 |
| Trouble using the card | 11 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 5 | 0% |
| 2020 | 58 | 89.7% |
| 2021 | 151 | 99.3% |
| 2022 | 192 | 99.5% |
| 2023 | 187 | 94.1% |
| 2024 | 250 | 81.2% |
| 2025 | 650 | 96.2% |
| 2026 | 561 | 86.6% |
Source: CFPB Consumer Complaint Database
FinCo Services Inc DBA Current in the slower-timely third
FinCo Services Inc DBA Current's 2,054 logged complaints reach a nationwide footprint - 52 states have at least one filing. 57.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-26. Timely response 91.7% sits in the lower third of the corpus.
FinCo Services Inc DBA Current answers 91.7% of complaints inside the CFPB's tracked window (timely band: slow) and closes 7.4% with relief; 87% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Checking or savings account" · top issue "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about FinCo Services Inc DBA Current.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for FinCo Services Inc DBA Current: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.1K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for FinCo Services Inc DBA Current (#216 of 342; 91.7% timely; 7.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band