CFPB · Slower timely-response band
FinCo Services Inc DBA Current
2.1K CFPB complaints · 91.7% timely (slow band) · top issue Managing an account.
FinCo Services Inc DBA Current answers 91.7% on time (lower third) across 2.1K filings. Relief 7.4% · top product Checking or savings account. Allegations, not findings.
- Slower timely-response band
- +11120% filings 2019 to 2026
CFPB relief outcome brief
CCDB company finco-services-inc-dba-current
7.4% relief · 91.7% timely · 2.1K filings · Checking or savings account
Same-product relief peers
Nearest relief peer: First Commonwealth Financial Corporation (7.5% relief)
FinCo Services Inc DBA Current closes 7.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Response Quality Score
FinCo Services Inc DBA Current scores strongest on timely response (85/100 percentile-benchmarked) and weakest on relief provided (35/100), blended into one 0–100 composite against the CFPB-wide distribution among companies with 10+ complaints. See methodology for the benchmark and weights.
Relief provided
35 / 100 percentile-benchmarked
7.4% of complaints closed with relief to the consumer
Timely response
85 / 100 percentile-benchmarked
91.7% of complaints answered inside the CFPB 15-day window
Closed with explanation
76 / 100 percentile-benchmarked
87% of complaints closed with an explanation to the consumer
Most of FinCo Services Inc DBA Current's 2.1K filings include narrative text
57.4% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
FinCo Services Inc DBA Current complaint mix by product
- Checking or 1K 66.3% – 9% relief
- Credit card 244 12.0% – 4% relief
- Money transfer, 154 7.6% – 7% relief
- Credit reporting 136 6.7% – 7% relief
- Credit card 71 3.5% – 4% relief
- Prepaid card 48 2.4% – 2% relief
- Debt collection 32 1.6% – 6% relief
How FinCo Services Inc DBA Current's 2.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 1.3K |
| Credit card | 244 |
| Money transfer, virtual currency, or money service | 154 |
| Credit reporting or other personal consumer reports | 136 |
| Credit card or prepaid card | 71 |
| Prepaid card | 48 |
| Debt collection | 32 |
| Payday loan, title loan, personal loan, or advance loan | 15 |
| Debt or credit management | 6 |
| Credit reporting, credit repair services, or other personal consumer reports | 2 |
Nationwide filing states for FinCo Services Inc DBA Current
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 9.7% of this company's filings
FinCo Services Inc DBA Current rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 561
- +11120% vs 2019
Volume vs. relief
Where FinCo Services Inc DBA Current sits on volume vs. relief
Among the 342 companies large enough to be indexed on PlainComplaint, FinCo Services Inc DBA Current files more complaint volume than 37% of them, and closes complaints with relief more often than 61% of them, placing it in the quadrant for lower volume, above-average relief. Complaint volume and relief rate are independent figures: a high-volume company can still resolve most complaints, and a low-volume one can resolve few.
Total complaints: 2,054 · Closed with relief: 7.4%
Top States
| State | Complaints |
|---|---|
| CA | 199 |
| TX | 167 |
| FL | 162 |
| NY | 123 |
| GA | 111 |
| IL | 97 |
| PA | 97 |
| OH | 86 |
| MI | 75 |
| NC | 64 |
| VA | 60 |
| NJ | 55 |
| AZ | 48 |
| TN | 48 |
| MO | 43 |
| CO | 40 |
| IN | 36 |
| WA | 35 |
| SC | 34 |
| OK | 34 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 812 |
| Problem with a lender or other company charging your account | 313 |
| Problem with a purchase shown on your statement | 137 |
| Closing an account | 131 |
| Incorrect information on your report | 91 |
| Getting a credit card | 71 |
| Opening an account | 57 |
| Unauthorized transactions or other transaction problem | 51 |
| Fraud or scam | 47 |
| Problem with a purchase or transfer | 46 |
| Improper use of your report | 29 |
| Problem caused by your funds being low | 28 |
| Problem with a company's investigation into an existing problem | 25 |
| Other transaction problem | 22 |
| Closing your account | 21 |
| Other features, terms, or problems | 19 |
| Attempts to collect debt not owed | 17 |
| Unexpected or other fees | 14 |
| Problem getting a card or closing an account | 14 |
| Trouble using the card | 11 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2019 | 5 | 0% |
| 2020 | 58 | 89.7% |
| 2021 | 151 | 99.3% |
| 2022 | 192 | 99.5% |
| 2023 | 187 | 94.1% |
| 2024 | 250 | 81.2% |
| 2025 | 650 | 96.2% |
| 2026 | 561 | 86.6% |
Source: CFPB Consumer Complaint Database
FinCo Services Inc DBA Current in the slower-timely third
FinCo Services Inc DBA Current's 2,054 logged complaints reach a nationwide footprint - 52 states have at least one filing. 57.4% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2019 through 2026-06-26. Timely response 91.7% sits in the lower third of the corpus.
FinCo Services Inc DBA Current answers 91.7% of complaints inside the CFPB's tracked window (timely band: slow) and closes 7.4% with relief; 87% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Checking or savings account" · top issue "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about FinCo Services Inc DBA Current.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for FinCo Services Inc DBA Current: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 2.1K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 91.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for FinCo Services Inc DBA Current (#216 of 342; 91.7% timely; 7.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band