CFPB · Slower timely-response band
Credit Karma, LLC
5.1K CFPB complaints · 94.1% timely (slow band) · top issue Managing an account.
Credit Karma, LLC answers 94.1% on time (lower third) across 5.1K filings. Relief 18.3% · top product Checking or savings account. Allegations, not findings.
- Volume rank #112 of 342
- Slower timely-response band
- +812.8% filings 2015 to 2026
CFPB relief outcome brief
CCDB company credit-karma-llc
18.3% relief · 94.1% timely · 5.1K filings · Checking or savings account
Same-product relief peers
Nearest relief peer: Atlantic Union Bankshares, Inc. (18.7% relief)
Credit Karma, LLC closes 18.3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Credit Karma, LLC's 5.1K filings include narrative text
60.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Credit Karma, LLC complaint mix by product
- Checking or 2K 31.9% – 35% relief
- Credit reporting, 1K 27.4% – 0% relief
- Credit reporting 967 20.2% – 26% relief
- Credit reporting 411 8.6% – 0% relief
- Credit card 268 5.6% – 0% relief
- Money transfer, 188 3.9% – 31% relief
- Credit card 110 2.3% – 28% relief
Heavy-volume mix: how Credit Karma, LLC's 5.1K complaints split across CFPB product categories. Resolution badge = % closed with relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Checking or savings account | 1.5K |
| Credit reporting, credit repair services, or other personal consumer reports | 1.3K |
| Credit reporting or other personal consumer reports | 967 |
| Credit reporting | 411 |
| Credit card or prepaid card | 268 |
| Money transfer, virtual currency, or money service | 188 |
| Credit card | 110 |
| Debt collection | 66 |
| Payday loan, title loan, personal loan, or advance loan | 57 |
| Debt or credit management | 57 |
| Prepaid card | 47 |
| Vehicle loan or lease | 30 |
| Payday loan, title loan, or personal loan | 27 |
| Mortgage | 5 |
| Other financial service | 3 |
| Consumer Loan | 2 |
| Payday loan | 1 |
Nationwide filing states for Credit Karma, LLC
Top states by attributed volume, heavy-filing company
- Leading state
- CA
- 10.4% of this company's filings
Credit Karma, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 712
- +812.8% vs 2015
Top States
| State | Complaints |
|---|---|
| CA | 529 |
| TX | 462 |
| FL | 435 |
| NY | 310 |
| GA | 246 |
| PA | 216 |
| OH | 209 |
| IL | 161 |
| MI | 153 |
| TN | 150 |
| NC | 147 |
| VA | 133 |
| NJ | 120 |
| AZ | 117 |
| MO | 116 |
| MD | 109 |
| WA | 101 |
| SC | 95 |
| MA | 93 |
| IN | 90 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 1.1K |
| Improper use of your report | 649 |
| Incorrect information on your report | 608 |
| Credit monitoring or identity theft protection services | 331 |
| Unable to get your credit report or credit score | 295 |
| Incorrect information on credit report | 284 |
| Closing an account | 195 |
| Advertising and marketing, including promotional offers | 192 |
| Problem with a lender or other company charging your account | 162 |
| Problem with a credit reporting company's investigation into an existing problem | 115 |
| Problem with a company's investigation into an existing problem | 110 |
| Getting a credit card | 99 |
| Confusing or misleading advertising or marketing | 96 |
| Unable to get credit report/credit score | 82 |
| Fraud or scam | 72 |
| Opening an account | 51 |
| Unauthorized transactions or other transaction problem | 39 |
| Identity theft protection or other monitoring services | 34 |
| Problem with fraud alerts or security freezes | 34 |
| Problem with a company's investigation into an existing issue | 31 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2015 | 78 | 100% |
| 2016 | 293 | 100% |
| 2017 | 102 | 59.8% |
| 2018 | 265 | 86.8% |
| 2019 | 211 | 59.7% |
| 2020 | 89 | 95.5% |
| 2021 | 194 | 100% |
| 2022 | 735 | 98.6% |
| 2023 | 722 | 94% |
| 2024 | 898 | 94.1% |
| 2025 | 779 | 97.2% |
| 2026 | 712 | 99% |
Source: CFPB Consumer Complaint Database
Credit Karma, LLC in the slower-timely third
Credit Karma, LLC's 5,078 logged complaints reach a nationwide footprint - 54 states have at least one filing. 60.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2015 through 2026-06-26. Timely response 94.1% sits in the lower third of the corpus.
Credit Karma, LLC answers 94.1% of complaints inside the CFPB's tracked window (timely band: slow) and closes 18.3% with relief; 79% close with a written explanation. Consumers disputed 0% of responses after the company replied. Top product "Checking or savings account" · top issue "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Karma, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Credit Karma, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 5.1K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Credit Karma, LLC (#112 of 342; 94.1% timely; 18.3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Slower timely-response band