2026 data Public-data reference Official source

Credit Karma, LLC

5.1K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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5.1K
Total Complaints
94.1%
Timely Response
0%
Disputed
18.3%
Relief Provided
54
States Active
2015
Since

Data updated June 2026

Timely response rate 94.1%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 18.3%
Industry median

Share closed with monetary or non-monetary relief.

Credit Karma, LLC complaint mix by product

Total complaints: 5.1K

Credit Karma, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 5.1K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 1,528 complaints (31.9%), resolution 34.8% Checking or 31.9% Credit reporting,: 1,311 complaints (27.4%), resolution 0.1% Credit reporting, 27.4% Credit reporting: 967 complaints (20.2%), resolution 25.6% Credit reporting 20.2% Credit reporting: 411 complaints (8.6%), resolution 0.0% Credit reporting 8.6% Credit card: 268 complaints (5.6%), resolution 0.4% Money transfer,: 188 complaints (3.9%), resolution 31.4% Credit card: 110 complaints (2.3%), resolution 28.2%
  • Checking or 2K 31.9% – 35% relief
  • Credit reporting, 1K 27.4% – 0% relief
  • Credit reporting 967 20.2% – 26% relief
  • Credit reporting 411 8.6% – 0% relief
  • Credit card 268 5.6% – 0% relief
  • Money transfer, 188 3.9% – 31% relief
  • Credit card 110 2.3% – 28% relief

How Credit Karma, LLC's 5.1K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 1.5K
Credit reporting, credit repair services, or other personal consumer reports 1.3K
Credit reporting or other personal consumer reports 967
Credit reporting 411
Credit card or prepaid card 268
Money transfer, virtual currency, or money service 188
Credit card 110
Debt collection 66
Payday loan, title loan, personal loan, or advance loan 57
Debt or credit management 57
Prepaid card 47
Vehicle loan or lease 30
Payday loan, title loan, or personal loan 27
Mortgage 5
Other financial service 3
Consumer Loan 2
Payday loan 1

Top States

State Complaints
CA 529
TX 462
FL 435
NY 310
GA 246
PA 216
OH 209
IL 161
MI 153
TN 150
NC 147
VA 133
NJ 120
AZ 117
MO 116
MD 109
WA 101
SC 95
MA 93
IN 90

Top Issues

Issue Complaints
Managing an account 1.1K
Improper use of your report 649
Incorrect information on your report 608
Credit monitoring or identity theft protection services 331
Unable to get your credit report or credit score 295
Incorrect information on credit report 284
Closing an account 195
Advertising and marketing, including promotional offers 192
Problem with a lender or other company charging your account 162
Problem with a credit reporting company's investigation into an existing problem 115
Problem with a company's investigation into an existing problem 110
Getting a credit card 99
Confusing or misleading advertising or marketing 96
Unable to get credit report/credit score 82
Fraud or scam 72
Opening an account 51
Unauthorized transactions or other transaction problem 39
Identity theft protection or other monitoring services 34
Problem with fraud alerts or security freezes 34
Problem with a company's investigation into an existing issue 31

Yearly Trend

Year Complaints Timely
2015 78 100%
2016 293 100%
2017 102 59.8%
2018 265 86.8%
2019 211 59.7%
2020 89 95.5%
2021 194 100%
2022 735 98.6%
2023 722 94%
2024 898 94.1%
2025 779 97.2%
2026 712 99%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Credit Karma, LLC

Credit Karma, LLC's 5,078 logged complaints reach a nationwide footprint - 54 states have at least one filing on record. 60.1% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-26.

Credit Karma, LLC answers 94.1% of complaints inside the CFPB's tracked window and closes 79% with a written explanation. 18.3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Credit Karma, LLC.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Credit Karma, LLC have?

5,078, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Credit Karma, LLC respond to complaints on time?

94.1% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Credit Karma, LLC?

"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.