Problem caused by your funds being low

23.8K consumer complaints across 280 companies

This page tracks consumer complaints about "Problem caused by your funds being low" filed with the CFPB. 23,763 complaints mention this issue across 280 companies. The most affected product category is "Checking or savings account".

23.8K
Total Complaints
280
Companies
Checking or savings account
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 NAVY FEDERAL CREDIT UNION 8.3K
2 WELLS FARGO & COMPANY 3.9K
3 JPMORGAN CHASE & CO. 1.8K
4 BANK OF AMERICA, NATIONAL ASSOCIATION 1.8K
5 PNC Bank N.A. 679
6 U.S. BANCORP 583
7 TD BANK US HOLDING COMPANY 507
8 TRUIST FINANCIAL CORPORATION 488
9 REGIONS FINANCIAL CORPORATION 454
10 CITIZENS FINANCIAL GROUP, INC. 434
11 CAPITAL ONE FINANCIAL CORPORATION 377
12 Chime Financial Inc 375
13 FIFTH THIRD FINANCIAL CORPORATION 298
14 CITIBANK, N.A. 294
15 UNITED SERVICES AUTOMOBILE ASSOCIATION 237
16 KEYCORP 211
17 Block, Inc. 174
18 HUNTINGTON NATIONAL BANK, THE 172
19 BB&T CORPORATION 149
20 BBVA FINANCIAL CORPORATION 142
21 SUNTRUST BANKS, INC. 134
22 M&T BANK CORPORATION 115
23 BMO Bank, N.A. 88
24 TCF NATIONAL BANK 86
25 BANK OF THE WEST 84
26 Comerica 71
27 ALLY FINANCIAL INC. 59
28 FIRST NATIONAL BANK OF PENNSYLVANIA 56
29 DISCOVER BANK 52
30 Paypal Holdings, Inc 50
31 SOFI TECHNOLOGIES, INC. 45
32 Early Warning Services, LLC 38
33 SANTANDER BANK, NATIONAL ASSOCIATION 38
34 FIRST CITIZENS BANCSHARES, INC. 37
35 ZIONS BANCORPORATION 36
36 Fidelity National Information Services, Inc. (FNIS) 34
37 FIRST HORIZON BANK 32
38 Netspend Corporation 28
39 PENTAGON FEDERAL CREDIT UNION 26
40 VYSTAR CREDIT UNION 25
41 FinCo Services Inc DBA Current 24
42 WEBSTER BANK, NATIONAL ASSOCIATION 24
43 First Technology Federal Credit Union 23
44 Credit Karma, LLC 23
45 SIMMONS FIRST NATIONAL CORPORATION 22
46 ASSOCIATED BANC-CORP 22
47 ARVEST BANK GROUP, INC. 22
48 SANTANDER HOLDINGS USA, INC. 21
49 RANDOLPH-BROOKS FEDERAL CREDIT UNION 21
50 STATE EMPLOYEES CREDIT UNION 20

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Problem caused by your funds being low" Complaints

The CFPB public record contains 23,763 consumer complaints tagged with the issue "Problem caused by your funds being low", distributed across 280 distinct companies that have been named as the respondent on at least one filing. That spread tells you whether the pattern is concentrated in a handful of firms or is a systemic theme across the market — an issue touching many companies often signals a structural friction in how a product category is sold, serviced, or collected on, rather than a single company's operational problem.

The most common product category where "Problem caused by your funds being low" is raised is "Checking or savings account". Product-to-issue pairings matter because the CFPB routes complaints to the appropriate federal or state regulator based on the financial product involved, and patterns inside a product category often mirror the specific consumer-protection rules that apply (TILA, RESPA, FCRA, FDCPA, EFTA, or state UDAP statutes, depending on the product). A high number of companies appearing against the same issue inside one product category is therefore a stronger signal than volume alone: it suggests the issue is a category-level risk worth studying.

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Problem caused by your funds being low" reflects consumer perception — not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Problem caused by your funds being low", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional — this page is informational only.

About this issue: "Problem caused by your funds being low" is a consumer-reported issue category defined by the CFPB. Complaints are categorized based on the consumer's description of their problem. The presence of complaints does not imply wrongdoing by any company.

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