Total complaints
857
Filed since 2022
857 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
857 consumer complaints filed with the CFPB
This profile shows VYSTAR CREDIT UNION's complaint history from CFPB public records. 857 consumers have filed complaints since 2022. The company has a 99.5% timely response rate and has provided relief in 15.4% of cases.
Total complaints
857
Filed since 2022
Timely response
99.5%
CFPB-tracked response window
Relief rate
15.4%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How VYSTAR CREDIT UNION's 857 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Checking or savings account | 331 |
| Credit reporting or other personal consumer reports | 164 |
| Debt collection | 98 |
| Vehicle loan or lease | 78 |
| Credit card | 46 |
| Mortgage | 32 |
| Credit card or prepaid card | 30 |
| Money transfer, virtual currency, or money service | 30 |
| Credit reporting, credit repair services, or other personal consumer reports | 26 |
| Payday loan, title loan, personal loan, or advance loan | 15 |
| Payday loan, title loan, or personal loan | 6 |
| Debt or credit management | 1 |
| State | Complaints |
|---|---|
| FL | 709 |
| GA | 53 |
| TX | 15 |
| CA | 11 |
| VA | 8 |
| NC | 6 |
| MD | 6 |
| NY | 4 |
| CO | 4 |
| LA | 4 |
| SC | 3 |
| AR | 3 |
| PA | 3 |
| IL | 3 |
| MA | 2 |
| WV | 2 |
| MS | 2 |
| IA | 2 |
| NV | 2 |
| MT | 1 |
| Issue | Complaints |
|---|---|
| Managing an account | 227 |
| Incorrect information on your report | 120 |
| Improper use of your report | 65 |
| Took or threatened to take negative or legal action | 36 |
| Managing the loan or lease | 35 |
| Attempts to collect debt not owed | 35 |
| Problem with a company's investigation into an existing problem | 35 |
| Trouble during payment process | 27 |
| Closing an account | 25 |
| Problem caused by your funds being low | 25 |
| Opening an account | 23 |
| Fraud or scam | 20 |
| Problem with a lender or other company charging your account | 17 |
| Repossession | 15 |
| Problem with a purchase shown on your statement | 14 |
| False statements or representation | 13 |
| Problem when making payments | 13 |
| Written notification about debt | 11 |
| Other features, terms, or problems | 10 |
| Getting a credit card | 9 |
| Year | Complaints | Timely |
|---|---|---|
| 2022 | 156 | 99.4% |
| 2023 | 168 | 98.8% |
| 2024 | 182 | 99.5% |
| 2025 | 276 | 100% |
| 2026 | 75 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
VYSTAR CREDIT UNION has accumulated 857 consumer complaints in the CFPB public database, with filings active across 33 U.S. states. Of those submissions, 250 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2022, and the most recent logged activity is 2026-03-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, VYSTAR CREDIT UNION reports a 99.5% timely-response rate and has closed 82.1% of cases with a written explanation to the consumer. 15.4% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Checking or savings account", and the single most common underlying issue is "Managing an account".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating VYSTAR CREDIT UNION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
VYSTAR CREDIT UNION has received 857 consumer complaints filed with the Consumer Financial Protection Bureau.
VYSTAR CREDIT UNION has a 99.5% timely response rate to CFPB complaints.
The most common issue reported against VYSTAR CREDIT UNION is "Managing an account" in the "Checking or savings account" product category.
Read our methodology — how this data is sourced, computed, and verified.