2026 data Public-data reference Official source

First National Bank of Pennsylvania

952 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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952
Total Complaints
94.9%
Timely Response
0%
Disputed
29.9%
Relief Provided
33
States Active
2015
Since

Data updated June 2026

Timely response rate 94.9%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 29.9%
Industry median

Share closed with monetary or non-monetary relief.

First National Bank of Pennsylvania complaint mix by product

Total complaints: 952

First National Bank of Pennsylvania complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 952 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Checking or: 431 complaints (49.8%), resolution 34.8% Checking or 49.8% Mortgage: 207 complaints (23.9%), resolution 19.8% Mortgage 23.9% Bank account: 95 complaints (11.0%), resolution 58.9% Bank account 11.0% Vehicle loan: 38 complaints (4.4%), resolution 15.8% Credit reporting,: 36 complaints (4.2%), resolution 13.9% Debt collection: 31 complaints (3.6%), resolution 22.6% Payday loan,: 27 complaints (3.1%), resolution 22.2%
  • Checking or 431 49.8% – 35% relief
  • Mortgage 207 23.9% – 20% relief
  • Bank account 95 11.0% – 59% relief
  • Vehicle loan 38 4.4% – 16% relief
  • Credit reporting, 36 4.2% – 14% relief
  • Debt collection 31 3.6% – 23% relief
  • Payday loan, 27 3.1% – 22% relief

How First National Bank of Pennsylvania's 952 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Checking or savings account 431
Mortgage 207
Bank account or service 95
Vehicle loan or lease 38
Credit reporting, credit repair services, or other personal consumer reports 36
Debt collection 31
Payday loan, title loan, or personal loan 27
Money transfer, virtual currency, or money service 25
Credit reporting or other personal consumer reports 21
Consumer Loan 15
Credit card or prepaid card 13
Credit card 7
Payday loan, title loan, personal loan, or advance loan 4
Money transfers 2

Top States

State Complaints
PA 464
NC 125
MD 124
OH 56
VA 40
SC 21
FL 17
WV 12
NY 8
TX 7
TN 7
DC 6
CA 6
IL 5
UT 4
GA 4
NJ 4
KY 4
DE 2
NH 2

Top Issues

Issue Complaints
Managing an account 270
Trouble during payment process 83
Problem caused by your funds being low 67
Account opening, closing, or management 42
Applying for a mortgage or refinancing an existing mortgage 41
Opening an account 37
Incorrect information on your report 35
Closing an account 30
Problems caused by my funds being low 28
Closing on a mortgage 27
Managing the loan or lease 26
Problem with a lender or other company charging your account 25
Struggling to pay mortgage 21
Loan servicing, payments, escrow account 21
Fraud or scam 15
Deposits and withdrawals 15
Problem with a company's investigation into an existing problem 13
Struggling to pay your loan 13
Improper use of your report 11
Problem with a credit reporting company's investigation into an existing problem 9

Yearly Trend

Year Complaints Timely
2015 27 100%
2016 77 66.2%
2017 129 89.9%
2018 76 100%
2019 55 96.4%
2020 75 96%
2021 73 97.3%
2022 86 97.7%
2023 99 100%
2024 79 100%
2025 137 100%
2026 39 97.4%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About First National Bank of Pennsylvania

First National Bank of Pennsylvania's 952 logged complaints stay concentrated: only 33 states show a filing on record. 43.6% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2015 through 2026-06-23.

First National Bank of Pennsylvania answers 94.9% of complaints inside the CFPB's tracked window and closes 69.7% with a written explanation. 29.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Checking or savings account" draws the most filings, most often for "Managing an account."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about First National Bank of Pennsylvania.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does First National Bank of Pennsylvania have?

952, per the CFPB's public complaint count for this company (see the full breakdown above).

Does First National Bank of Pennsylvania respond to complaints on time?

94.9% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about First National Bank of Pennsylvania?

"Managing an account", filed under the "Checking or savings account" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.