CFPB · Heavy issue volume

Other transaction problem

70.4K CFPB complaints (heavy-volume third) · 462 companies · top product Money transfer, virtual currency, or money service.

70.4K CFPB complaints

"Other transaction problem" is in the heavy-volume third with 70.4K CFPB complaints (ranks #16 of 178) across 462 companies. Top product Money transfer, virtual currency, or money service. Allegations, not findings.

  • Volume rank #16 of 178
  • Block, Inc. 48% of filings
  • Data updated June 2026
  • Heavy issue volume
70.4K
Total Complaints
462
Companies
Money transfer, virtual currency, or money service
Top Product

Companies filing under "Other transaction problem"

# Company Complaints
1 Block, Inc. 33.8K
2 Early Warning Services, LLC 16.7K
3 Paypal Holdings, Inc 2.6K
4 Coinbase, Inc. 2.1K
5 JPMorgan Chase & Co. 2.0K
6 Bank of America, National Association 1.3K
7 Wells Fargo & Company 1.2K
8 Western Union Company, the 912
9 Chime Financial Inc 853
10 Moneygram Payment Systems Worldwide Inc 694
11 Citibank, N.a. 632
12 Robinhood Markets Inc. 628
13 PNC Bank N.A. 564
14 TransferWise Ltd 472
15 Capital One Financial Corporation 325
16 Remitly, Inc. 313
17 Winklevoss Exchange LLC 313
18 BAM Management US Holdings Inc. 218
19 Navy Federal Credit Union 186
20 TD Bank Us Holding Company 180
21 U.S. Bancorp 173
22 Truist Financial Corporation 158
23 Ria Envia, LLC 146
24 Foris DAX, Inc. 135
25 United Services Automobile Association 134
26 Payward Ventures Inc. dba Kraken 121
27 Bank of New York Mellon Corporation, the 116
28 Ally Financial Inc. 113
29 WorldRemit Corp. 109
30 HSBC North America Holdings Inc. 107
31 Citizens Financial Group, Inc. 103
32 Discover Bank 97
33 Fifth Third Financial Corporation 95
34 Chime Inc. 90
35 Fiserv Finxact Core 80
36 Sofi Technologies, Inc. 78
37 Xoom Corporation 76
38 Sigue Corp. 74
39 American Express Company 71
40 Blockchain.com, Inc. 67
41 Goldman Sachs Bank USA 63
42 Synchrony Financial 63
43 Pending Company Match 56
44 Huntington National Bank, the 53
45 BMO Bank National Association 47
46 Comerica 43
47 M&T Bank Corporation 42
48 Regions Financial Corporation 41
49 TapTap Send Inc. 40
50 Google Compare Credit Cards Inc. 37

Source: CFPB Consumer Complaint Database

"Other transaction problem" in the heavy-volume third

"Other transaction problem" appears across 462 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Volume lands in the heaviest third of indexed issue categories (#16 of 178). Block, Inc. alone accounts for 48% of these filings.

The most common product category where "Other transaction problem" is raised is "Money transfer, virtual currency, or money service". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Other transaction problem" (#16 of 178; 462 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume