CFPB · Broad respondent spread

Communication tactics

76.3K CFPB complaints · 3.0K companies (broad spread) · top product Debt collection.

76.3K CFPB complaints

"Communication tactics" names 3.0K companies (broad spread) on 76.3K filings · Portfolio Recovery Asso… 6.9%. Allegations, not findings.

  • Volume rank #15 of 178
  • Portfolio Recovery Asso… 6.9% of filings
  • Data updated June 2026
  • Broad respondent spread
76.3K
Total Complaints
3.0K
Companies
Debt collection
Top Product

Companies filing under "Communication tactics"

# Company Complaints
1 Portfolio Recovery Associates, LLC 5.3K
2 Encore Capital Group Inc. 3.7K
3 Bread Financial Holdings, Inc. 1.8K
4 Synchrony Financial 1.7K
5 Resurgent Capital Services L.P. 1.5K
6 Citibank, N.a. 1.5K
7 Capital One Financial Corporation 1.4K
8 Navient Solutions, LLC. 1.1K
9 Transworld Systems Inc 1.0K
10 CL Holdings LLC 934
11 Kriya Capital, LLC 722
12 JPMorgan Chase & Co. 655
13 American Express Company 599
14 Wells Fargo & Company 593
15 I.C. System, Inc. 574
16 CCS Financial Services, Inc. 545
17 Discover Bank 545
18 Diversified Consultants, Inc. 541
19 Erc 534
20 The CBE Group, Inc. 490
21 Iqor Us Inc 473
22 HW Holding, Inc 468
23 Bank of America, National Association 465
24 Harris & Harris, Ltd. 462
25 Radius Global Solutions LLC 445
26 Convergent Resources, Inc. 441
27 Conn's, Inc. 437
28 T.S. Holdings 422
29 National Credit Adjusters, LLC 401
30 National Credit Systems,Inc. 392
31 Ally Financial Inc. 365
32 Sunrise Credit Services, Inc 351
33 OneMain Finance Corporation 314
34 Southwest Credit Systems, L.P. 309
35 Receivables Performance Management, LLC 302
36 NCB Management Services Inc. 294
37 Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis 286
38 ProCollect, Inc. 278
39 Expert Global Solutions, Inc. 277
40 Caine & Weiner Company, Inc. 273
41 Enova International, Inc. 266
42 URS Holding, LLC 263
43 Williams & Fudge, Inc 262
44 Halsted Financial Services, LLC. 261
45 Dynamic Recovery Solutions, LLC 248
46 Experian Information Solutions Inc. 244
47 I.Q. Data International, Inc. 241
48 Cng Financial Corporation 240
49 Equifax, Inc. 236
50 Transunion Intermediate Holdings, Inc. 236

Source: CFPB Consumer Complaint Database

"Communication tactics" across a broad respondent set

"Communication tactics" appears across 2,974 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 6.9% of these filings.

With 2,974 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Debt collection". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Communication tactics" (#15 of 178; 3.0K companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread