CFPB · Single-product concentration
Chime Inc.
260 CFPB complaints · 97.7% in "Money transfer, virtual currency, or money service" · top issue Other transaction problem.
Chime Inc.: 97.7% of 260 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 84.6% · relief 33.8%. Allegations, not findings.
- Single-product concentration
- +1700% filings 2018 to 2026
CFPB relief outcome brief
CCDB company chime-inc
33.8% relief · 84.6% timely · 260 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Paypal Holdings, Inc (33.2% relief)
Chime Inc. closes 33.8% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Chime Inc.'s 260 filings include narrative text
53.5% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Chime Inc. complaint mix by product
- Money transfer, 254 97.7% – 35% relief
- Checking or 5 1.9% – 0% relief
- Credit card 1 0.4% – 0% relief
How Chime Inc.'s 260 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 254 |
| Checking or savings account | 5 |
| Credit card | 1 |
Nationwide filing states for Chime Inc.
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 11.2% of this company's filings
Chime Inc. rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 18
- +1700% vs 2018
Top States
| State | Complaints |
|---|---|
| CA | 29 |
| TX | 24 |
| NY | 22 |
| MA | 18 |
| MD | 17 |
| GA | 16 |
| FL | 15 |
| NJ | 13 |
| IL | 13 |
| PA | 9 |
| OH | 6 |
| VA | 5 |
| NV | 5 |
| WA | 5 |
| MN | 5 |
| IA | 4 |
| NC | 4 |
| DE | 4 |
| CO | 3 |
| SC | 3 |
Top Issues
| Issue | Complaints |
|---|---|
| Other transaction problem | 90 |
| Money was not available when promised | 83 |
| Fraud or scam | 43 |
| Unauthorized transactions or other transaction problem | 10 |
| Other service problem | 8 |
| Confusing or missing disclosures | 5 |
| Wrong amount charged or received | 4 |
| Problem with a lender or other company charging your account | 4 |
| Unexpected or other fees | 3 |
| Trouble accessing funds in your mobile or digital wallet | 3 |
| Problem with customer service | 2 |
| Confusing or misleading advertising or marketing | 1 |
| Incorrect exchange rate | 1 |
| Problem adding money | 1 |
| Managing an account | 1 |
| Other features, terms, or problems | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 1 | 100% |
| 2019 | 4 | 100% |
| 2020 | 2 | 100% |
| 2021 | 8 | 100% |
| 2022 | 11 | 100% |
| 2023 | 50 | 92% |
| 2024 | 92 | 95.7% |
| 2025 | 74 | 56.8% |
| 2026 | 18 | 100% |
Source: CFPB Consumer Complaint Database
Chime Inc. filings cluster in one product
Chime Inc.'s 260 logged complaints reach a nationwide footprint - 42 states have at least one filing. 53.5% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2018 through 2026-03-04.
Chime Inc. answers 84.6% of complaints inside the CFPB's tracked window and closes 66.2% with a written explanation. 33.8% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Other transaction problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Chime Inc..
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Chime Inc.: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 260.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 84.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Chime Inc. (84.6% timely; 33.8% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration