Total complaints
248
Filed since 2013
248 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
248 consumer complaints filed with the CFPB
This profile shows Sigue Corp.'s complaint history from CFPB public records. 248 consumers have filed complaints since 2013. The company has a 60.9% timely response rate and has provided relief in 2% of cases.
Total complaints
248
Filed since 2013
Timely response
60.9%
CFPB-tracked response window
Relief rate
2%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Sigue Corp.'s 248 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 237 |
| Money transfers | 7 |
| Other financial service | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Checking or savings account | 1 |
| Debt collection | 1 |
| State | Complaints |
|---|---|
| CA | 101 |
| IL | 32 |
| TX | 18 |
| CO | 8 |
| PA | 7 |
| NC | 7 |
| GA | 7 |
| FL | 6 |
| WA | 6 |
| TN | 6 |
| NY | 5 |
| NE | 5 |
| VA | 4 |
| NJ | 4 |
| KS | 3 |
| AL | 3 |
| AZ | 2 |
| OR | 2 |
| IA | 2 |
| OH | 2 |
| Issue | Complaints |
|---|---|
| Money was not available when promised | 79 |
| Other transaction problem | 73 |
| Fraud or scam | 34 |
| Problem with customer service | 15 |
| Lost or stolen money order | 14 |
| Unexpected or other fees | 11 |
| Other service problem | 7 |
| Other transaction issues | 5 |
| Wrong amount charged or received | 3 |
| Confusing or missing disclosures | 2 |
| Customer service/Customer relations | 1 |
| Confusing or misleading advertising or marketing | 1 |
| Credit monitoring or identity theft protection services | 1 |
| Managing an account | 1 |
| Electronic communications | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2013 | 1 | 100% |
| 2015 | 4 | 75% |
| 2016 | 2 | 50% |
| 2017 | 3 | 100% |
| 2018 | 3 | 100% |
| 2019 | 7 | 100% |
| 2020 | 3 | 100% |
| 2022 | 2 | 100% |
| 2023 | 5 | 100% |
| 2024 | 209 | 55% |
| 2025 | 9 | 88.9% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Sigue Corp. has accumulated 248 consumer complaints in the CFPB public database, with filings active across 28 U.S. states. Of those submissions, 85 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2013, and the most recent logged activity is 2025-09-17, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Sigue Corp. reports a 60.9% timely-response rate and has closed 96% of cases with a written explanation to the consumer. 2% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Money was not available when promised".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Sigue Corp.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Sigue Corp. has received 248 consumer complaints filed with the Consumer Financial Protection Bureau.
Sigue Corp. has a 60.9% timely response rate to CFPB complaints.
The most common issue reported against Sigue Corp. is "Money was not available when promised" in the "Money transfer, virtual currency, or money service" product category.
Read our methodology — how this data is sourced, computed, and verified.