Total complaints
180
Filed since 2018
180 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
180 consumer complaints filed with the CFPB
This profile shows WorldRemit Corp.'s complaint history from CFPB public records. 180 consumers have filed complaints since 2018. The company has a 92.2% timely response rate and has provided relief in 13.9% of cases.
Total complaints
180
Filed since 2018
Timely response
92.2%
CFPB-tracked response window
Relief rate
13.9%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How WorldRemit Corp.'s 180 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 175 |
| Checking or savings account | 4 |
| Credit card or prepaid card | 1 |
| State | Complaints |
|---|---|
| CA | 24 |
| FL | 23 |
| TX | 19 |
| NJ | 10 |
| GA | 10 |
| IL | 9 |
| NY | 8 |
| MA | 7 |
| AZ | 5 |
| MD | 5 |
| PA | 4 |
| IN | 4 |
| NC | 4 |
| OH | 3 |
| MN | 3 |
| MO | 3 |
| SC | 3 |
| MI | 2 |
| IA | 2 |
| CO | 2 |
| Issue | Complaints |
|---|---|
| Other transaction problem | 72 |
| Money was not available when promised | 54 |
| Fraud or scam | 29 |
| Other service problem | 10 |
| Wrong amount charged or received | 3 |
| Problem with customer service | 3 |
| Confusing or missing disclosures | 2 |
| Managing an account | 2 |
| Unauthorized transactions or other transaction problem | 1 |
| Unexpected or other fees | 1 |
| Problem with a lender or other company charging your account | 1 |
| Opening an account | 1 |
| Problem with a purchase shown on your statement | 1 |
| Year | Complaints | Timely |
|---|---|---|
| 2018 | 5 | 100% |
| 2019 | 9 | 100% |
| 2020 | 22 | 100% |
| 2021 | 25 | 100% |
| 2022 | 22 | 81.8% |
| 2023 | 40 | 97.5% |
| 2024 | 29 | 93.1% |
| 2025 | 22 | 68.2% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
WorldRemit Corp. has accumulated 180 consumer complaints in the CFPB public database, with filings active across 35 U.S. states. Of those submissions, 89 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2018, and the most recent logged activity is 2026-03-24, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, WorldRemit Corp. reports a 92.2% timely-response rate and has closed 86.1% of cases with a written explanation to the consumer. 13.9% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Other transaction problem".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating WorldRemit Corp.: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
WorldRemit Corp. has received 180 consumer complaints filed with the Consumer Financial Protection Bureau.
WorldRemit Corp. has a 92.2% timely response rate to CFPB complaints.
The most common issue reported against WorldRemit Corp. is "Other transaction problem" in the "Money transfer, virtual currency, or money service" product category.
Read our methodology — how this data is sourced, computed, and verified.