CFPB · Mid-pack issue profile

Other transaction issues

1.5K CFPB complaints · 82 companies · top product Money transfers.

1.5K CFPB complaints

"Other transaction issues" has 1.5K consumer complaints in the CFPB public database across 82 companies (ranks #110 of 178 by volume among indexed issue categories). Most common product: Money transfers. Allegations, not regulatory findings.

  • Volume rank #110 of 178
  • Western Union Company 28.8% of filings
  • Data updated June 2026
  • Mid-pack issue profile
1.5K
Total Complaints
82
Companies
Money transfers
Top Product

Companies with most complaints for this issue

# Company Complaints
1 Western Union Company, the 430
2 Paypal Holdings, Inc 301
3 Moneygram Payment Systems Worldwide Inc 232
4 Bank of America, National Association 72
5 Wells Fargo & Company 70
6 JPMorgan Chase & Co. 64
7 Citibank, N.a. 32
8 Google Compare Credit Cards Inc. 30
9 Xoom Corporation 17
10 Capital One Financial Corporation 15
11 Ria Envia, LLC 13
12 PNC Bank N.A. 13
13 TD Bank Us Holding Company 11
14 HSBC North America Holdings Inc. 10
15 American Express Company 9
16 United Services Automobile Association 9
17 Fifth Third Financial Corporation 9
18 Suntrust Banks, Inc. 7
19 U.S. Bancorp 7
20 Regions Financial Corporation 7
21 Navy Federal Credit Union 5
22 Sigue Corp. 5
23 Citizens Financial Group, Inc. 5
24 Trans-Fast Remittance LLC 4
25 Barclays Bank Delaware 4
26 Dolex Dollar Express, Inc. 4
27 Ally Financial Inc. 4
28 Discover Bank 4
29 Synchrony Financial 4
30 Deutsche Bank 3
31 Coinbase, Inc. 3
32 Santander Bank, National Association 3
33 Securus J Holdings, LLC 3
34 U.S. Bank National Association - San Francisco Main Branch 3
35 American Payment Holdco, Inc. 3
36 Keycorp 3
37 Comerica 3
38 Bank of the West 3
39 Skrill USA, Inc. 3
40 Huntington National Bank, the 3
41 Bread Financial Holdings, Inc. 3
42 Bbva Financial Corporation 3
43 First Data Corporation 2
44 Intermex Wire Transfer, LLC 2
45 Charles Schwab Corporation, the 2
46 Fidelity National Information Services, Inc. (FNIS) 2
47 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 2
48 Bank of New York Mellon Corporation, the 2
49 Zions Bancorporation 2
50 Tcf National Bank 2

Source: CFPB Consumer Complaint Database

What the CFPB record shows for "Other transaction issues"

"Other transaction issues" is tagged on 1,491 consumer complaints across 82 companies. No single company exceeds 28.8% of these filings.

The most common product category where "Other transaction issues" is raised is "Money transfers". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Other transaction issues" (#110 of 178; 82 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack issue profile