CFPB · Narrow respondent spread

Unauthorized transactions/trans. issues

1.3K CFPB complaints · 47 companies (narrow spread) · top product Prepaid card.

1.3K CFPB complaints

"Unauthorized transactions/trans. issues" concentrates on 47 named companies (narrow spread) with 1.3K filings · lead firm 23.7%. Allegations, not findings.

  • Volume rank #112 of 178
  • Empowerment Ventures 23.7% of filings
  • Data updated June 2026
  • Narrow respondent spread
1.3K
Total Complaints
47
Companies
Prepaid card
Top Product

Lead companies on "Unauthorized transactions/trans. issues"

# Company Complaints
1 Empowerment Ventures, LLC 314
2 American Express Company 290
3 U.S. Bancorp 144
4 Comerica 140
5 Netspend Corporation 118
6 Paypal Holdings, Inc 83
7 Blackhawk Network Holdings Inc. 52
8 Citibank, N.a. 45
9 Incomm Holdings Inc. 23
10 Bank of America, National Association 17
11 CARD Corporation 10
12 Conduent Incorporated 9
13 First Data Corporation 9
14 Google Compare Credit Cards Inc. 8
15 Wells Fargo & Company 8
16 Fifth Third Financial Corporation 5
17 Regions Financial Corporation 4
18 Plastyc, Inc. 3
19 Capital One Financial Corporation 3
20 JPMorgan Chase & Co. 3
21 Automatic Data Processing, Inc. 3
22 Bread Financial Holdings, Inc. 2
23 Check Into Cash Inc. 2
24 Bbva Financial Corporation 2
25 Keycorp 2
26 BB&T Corporation 2
27 Synchrony Financial 2
28 Western Union Company, the 2
29 Pls Group, Inc 2
30 Pay-O-Matic 1
31 Umb Financial Corporation 1
32 Erc 1
33 Mb Financial, Inc. 1
34 HSBC North America Holdings Inc. 1
35 Amscot Corporation 1
36 Equifax, Inc. 1
37 Tcf National Bank 1
38 Goldman Sachs Bank USA 1
39 Popular Bank 1
40 Suntrust Banks, Inc. 1
41 Travelex NY, Inc. 1
42 Discover Bank 1
43 Continental Finance Company, LLC 1
44 Fidelity National Information Services, Inc. (FNIS) 1
45 State Farm Bank, Fsb 1
46 Citizens Financial Group, Inc. 1
47 Pending Company Match 1

Source: CFPB Consumer Complaint Database

"Unauthorized transactions/trans. issues" on a narrow respondent set

"Unauthorized transactions/trans. issues" names only 47 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 23.7% of these filings.

Because only 47 firms are named, compare company profiles before treating "Unauthorized transactions/trans. issues" as a category-wide pattern. The most common product category is "Prepaid card". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Unauthorized transactions/trans. issues" (#112 of 178; 47 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrow respondent spread