CFPB · Mid-pack issue profile

Received a loan you didn't apply for

1.5K CFPB complaints · 306 companies · top product Payday loan, title loan, or personal loan.

1.5K CFPB complaints

"Received a loan you didn't apply for" has 1.5K consumer complaints in the CFPB public database across 306 companies (ranks #111 of 178 by volume among indexed issue categories). Most common product: Payday loan, title loan, or personal loan. Allegations, not regulatory findings.

  • Volume rank #111 of 178
  • Enova International 6.4% of filings
  • Data updated June 2026
  • Mid-pack issue profile
1.5K
Total Complaints
306
Companies
Payday loan, title loan, or personal loan
Top Product

Companies with most complaints for this issue

# Company Complaints
1 Enova International, Inc. 93
2 CCF Intermediate Holdings LLC 86
3 CURO Intermediate Holdings 75
4 LDF Holdings, LLC 45
5 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 43
6 MoneyLion Inc. 42
7 OneMain Finance Corporation 36
8 Cng Financial Corporation 35
9 Advance America, Cash Advance Centers, Inc. 32
10 Wlcc 27
11 Affirm Holdings, Inc 26
12 National Credit Adjusters, LLC 26
13 Tribal Lending Enterprise, Inc. 22
14 Ad Astra Recovery Services Inc 20
15 Rosebud Economic Development Corporation 19
16 Experian Information Solutions Inc. 19
17 Transunion Intermediate Holdings, Inc. 19
18 Community Choice Financial, Inc. 19
19 Equifax, Inc. 18
20 World Acceptance Corporation 17
21 Opportunity Financial, LLC 16
22 Net Pay Advance, Inc. 14
23 Westlake Services, LLC 14
24 Oportun Financial Corporation 14
25 GVA Holdings, LLC 13
26 Kashia Services 12
27 Big Picture Loans, LLC 12
28 Possible Financial Inc 11
29 TMX Finance LLC 11
30 BlueChip Financial 11
31 Wolf River Development Company 11
32 Mariner Finance, LLC 10
33 Thaxton Investment Corporation 10
34 CreditNinja Lending, LLC 9
35 Fig Tech Inc. 9
36 Minto Financial dba Minto Money 9
37 Crow Creek Sioux Tribe 8
38 Debt Recovery Solutions, LLC 8
39 Security Finance Corp 8
40 Braviant Holdings, LLC 8
41 Uprova Credit, LLC 7
42 V and H Portfolio 7
43 Regional Management Corporation 7
44 Select Management Resources, LLC 7
45 Midwest Recovery Systems 7
46 Activehours 6
47 Harpeth Financial Services, LLC 6
48 Tower Loan of Mississippi, Inc. 6
49 Upstart Holdings, Inc. 6
50 Wheels Financial Group, LLC. 6

Source: CFPB Consumer Complaint Database

What the CFPB record shows for "Received a loan you didn't apply for"

"Received a loan you didn't apply for" is tagged on 1,463 consumer complaints across 306 companies. No single company exceeds 6.4% of these filings.

The most common product category where "Received a loan you didn't apply for" is raised is "Payday loan, title loan, or personal loan". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Received a loan you didn't apply for" (#111 of 178; 306 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Mid-pack issue profile