Received a loan you didn't apply for

1.5K consumer complaints across 306 companies

This page tracks consumer complaints about "Received a loan you didn't apply for" filed with the CFPB. 1,463 complaints mention this issue across 306 companies. The most affected product category is "Payday loan, title loan, or personal loan".

1.5K
Total Complaints
306
Companies
Payday loan, title loan, or personal loan
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Enova International, Inc. 93
2 CCF Intermediate Holdings LLC 86
3 CURO Intermediate Holdings 75
4 LDF Holdings, LLC 45
5 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 43
6 MoneyLion Inc. 42
7 OneMain Finance Corporation 35
8 Cng Financial Corporation 35
9 Advance America, Cash Advance Centers, Inc. 32
10 Wlcc 27
11 Affirm Holdings, Inc 26
12 National Credit Adjusters, LLC 26
13 Tribal Lending Enterprise, Inc. 22
14 Ad Astra Recovery Services Inc 20
15 Rosebud Economic Development Corporation 19
16 Experian Information Solutions Inc. 19
17 Transunion Intermediate Holdings, Inc. 19
18 Community Choice Financial, Inc. 19
19 Equifax, Inc. 18
20 World Acceptance Corporation 17
21 Opportunity Financial, LLC 16
22 Net Pay Advance, Inc. 14
23 Westlake Services, LLC 14
24 Oportun Financial Corporation 14
25 GVA Holdings, LLC 13
26 Kashia Services 12
27 Big Picture Loans, LLC 12
28 Possible Financial Inc 11
29 TMX Finance LLC 11
30 BlueChip Financial 11
31 Wolf River Development Company 11
32 Mariner Finance, LLC 10
33 Thaxton Investment Corporation 10
34 CreditNinja Lending, LLC 9
35 Fig Tech Inc. 9
36 Minto Financial dba Minto Money 9
37 Crow Creek Sioux Tribe 8
38 Debt Recovery Solutions, LLC 8
39 Security Finance Corp 8
40 Braviant Holdings, LLC 8
41 Uprova Credit, LLC 7
42 V and H Portfolio 7
43 Regional Management Corporation 7
44 Select Management Resources, LLC 7
45 Midwest Recovery Systems 7
46 Activehours 6
47 Harpeth Financial Services, LLC 6
48 Tower Loan of Mississippi, Inc. 6
49 Upstart Holdings, Inc. 6
50 Wheels Financial Group, LLC. 6

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Received a loan you didn't apply for" Complaints

The CFPB public record contains 1,463 consumer complaints tagged with the issue "Received a loan you didn't apply for", distributed across 306 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Received a loan you didn't apply for" is raised is "Payday loan, title loan, or personal loan". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Received a loan you didn't apply for" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Received a loan you didn't apply for", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.