Received a loan you didn't apply for

1.1K consumer complaints across 265 companies

This page tracks consumer complaints about "Received a loan you didn't apply for" filed with the CFPB. 1,150 complaints mention this issue across 265 companies. The most affected product category is "Payday loan, title loan, or personal loan".

1.1K
Total Complaints
265
Companies
Payday loan, title loan, or personal loan
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 ENOVA INTERNATIONAL, INC. 74
2 CCF Intermediate Holdings LLC 70
3 CURO Intermediate Holdings 67
4 Populus Financial Group, Inc. (F/K/A Ace Cash Express) 39
5 MoneyLion Inc. 31
6 LDF Holdings, LLC 29
7 CNG FINANCIAL CORPORATION 28
8 Advance America, Cash Advance Centers, Inc. 28
9 OneMain Finance Corporation 27
10 National Credit Adjusters, LLC 22
11 Experian Information Solutions Inc. 18
12 Tribal Lending Enterprise, Inc. 18
13 Ad Astra Recovery Services Inc 18
14 EQUIFAX, INC. 16
15 COMMUNITY CHOICE FINANCIAL, INC. 16
16 TRANSUNION INTERMEDIATE HOLDINGS, INC. 16
17 World Acceptance Corporation 15
18 Affirm Holdings, Inc 15
19 Rosebud Economic Development Corporation 13
20 OPORTUN FINANCIAL CORPORATION 12
21 WLCC 12
22 GVA Holdings, LLC 11
23 Opportunity Financial, LLC 11
24 Westlake Services, LLC 11
25 Wolf River Development Company 10
26 Big Picture Loans, LLC 10
27 Minto Financial dba Minto Money 9
28 Possible Financial Inc 9
29 Kashia Services 9
30 Debt Recovery Solutions, LLC 8
31 MARINER FINANCE, LLC 8
32 Crow Creek Sioux Tribe 8
33 Regional Management Corporation 7
34 CreditNinja Lending, LLC 7
35 Thaxton Investment Corporation 7
36 SECURITY FINANCE CORP 7
37 Net Pay Advance, Inc. 7
38 CITIBANK, N.A. 6
39 BTH Management 6
40 Select Management Resources, LLC 6
41 WHEELS FINANCIAL GROUP, LLC. 6
42 ONEMAIN FINANCIAL HOLDINGS, LLC. 6
43 TMX Finance LLC 6
44 CHECK INTO CASH INC. 6
45 Mobiloans, LLC 5
46 Activehours 5
47 Upstart Holdings, Inc. 5
48 LendingPoint Holdings LLC 5
49 Consumer Adjustment Company Incorporated 5
50 V and H Portfolio 5

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Received a loan you didn't apply for" Complaints

The CFPB public record contains 1,150 consumer complaints tagged with the issue "Received a loan you didn't apply for", distributed across 265 distinct companies that have been named as the respondent on at least one filing. That spread tells you whether the pattern is concentrated in a handful of firms or is a systemic theme across the market — an issue touching many companies often signals a structural friction in how a product category is sold, serviced, or collected on, rather than a single company's operational problem.

The most common product category where "Received a loan you didn't apply for" is raised is "Payday loan, title loan, or personal loan". Product-to-issue pairings matter because the CFPB routes complaints to the appropriate federal or state regulator based on the financial product involved, and patterns inside a product category often mirror the specific consumer-protection rules that apply (TILA, RESPA, FCRA, FDCPA, EFTA, or state UDAP statutes, depending on the product). A high number of companies appearing against the same issue inside one product category is therefore a stronger signal than volume alone: it suggests the issue is a category-level risk worth studying.

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Received a loan you didn't apply for" reflects consumer perception — not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Received a loan you didn't apply for", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional — this page is informational only.

About this issue: "Received a loan you didn't apply for" is a consumer-reported issue category defined by the CFPB. Complaints are categorized based on the consumer's description of their problem. The presence of complaints does not imply wrongdoing by any company.

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