2026 data Public-data reference. official source

Intermex Wire Transfer, LLC

34 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

34 consumer complaints filed with the CFPB

This profile shows Intermex Wire Transfer, LLC's complaint history from CFPB public records. 34 consumers have filed complaints since 2014. The company has a 91.2% timely response rate and has provided relief in 35.3% of cases.

34
Total Complaints
91.2%
Timely Response
0%
Disputed
35.3%
Relief Provided
14
States Active
2014
Since

Total complaints

34

Filed since 2014

Timely response

91.2%

CFPB-tracked response window

Relief rate

35.3%

Closed with monetary or non-monetary relief

Timely response rate 91.2%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 35.3%
Industry median

Share closed with monetary or non-monetary relief.

Intermex Wire Transfer, LLC complaint mix by product

Total complaints: 34

Intermex Wire Transfer, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 34 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Money transfer,: 23 complaints (67.6%), resolution 34.8% Money transfer, 67.6% Money transfers: 7 complaints (20.6%), resolution 57.1% Money transfers 20.6% Debt collection: 3 complaints (8.8%), resolution 0.0% Debt collection 8.8% Checking or: 1 complaints (2.9%), resolution 0.0%
  • Money transfer, 23 67.6% 35% relief
  • Money transfers 7 20.6% 57% relief
  • Debt collection 3 8.8% 0% relief
  • Checking or 1 2.9% 0% relief

How Intermex Wire Transfer, LLC's 34 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Money transfer, virtual currency, or money service 23
Money transfers 7
Debt collection 3
Checking or savings account 1

Top States

State Complaints
CA 13
NC 3
FL 2
NY 2
VA 1
WA 1
KS 1
CO 1
NJ 1
TX 1
PA 1
SC 1
TN 1
AL 1

Top Issues

Issue Complaints
Other transaction problem 14
Money was not available when promised 6
Fraud or scam 5
Other service issues 2
Other transaction issues 2
Communication tactics 1
Took or threatened to take negative or legal action 1
Attempts to collect debt not owed 1
Problem with a lender or other company charging your account 1
Problem with customer service 1

Yearly Trend

Year Complaints Timely
2014 2 100%
2015 2 100%
2016 2 100%
2017 4 50%
2018 1 100%
2019 3 66.7%
2020 7 100%
2021 1 100%
2022 4 100%
2023 5 100%
2024 1 100%
2025 1 100%
2026 1 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Intermex Wire Transfer, LLC

Intermex Wire Transfer, LLC has accumulated 34 consumer complaints in the CFPB public database, with filings active across 14 U.S. states. Of those submissions, 7 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-02-20, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, Intermex Wire Transfer, LLC reports a 91.2% timely-response rate and has closed 64.7% of cases with a written explanation to the consumer. 35.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Other transaction problem".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Intermex Wire Transfer, LLC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Intermex Wire Transfer, LLC have?

Intermex Wire Transfer, LLC has received 34 consumer complaints filed with the Consumer Financial Protection Bureau.

Does Intermex Wire Transfer, LLC respond to complaints on time?

Intermex Wire Transfer, LLC has a 91.2% timely response rate to CFPB complaints.

What is the most common complaint about Intermex Wire Transfer, LLC?

The most common issue reported against Intermex Wire Transfer, LLC is "Other transaction problem" in the "Money transfer, virtual currency, or money service" product category.

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