CFPB · Single-product concentration
Intermex Wire Transfer, LLC
38 CFPB complaints · 71.1% in "Money transfer, virtual currency, or money service" · top issue Other transaction problem.
Intermex Wire Transfer, LLC: 71.1% of 38 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 92.1% · relief 34.2%. Allegations, not findings.
- Single-product concentration
- 0% filings 2014 to 2026
CFPB relief outcome brief
CCDB company intermex-wire-transfer-llc
34.2% relief · 92.1% timely · 38 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Chime Inc. (33.8% relief)
Intermex Wire Transfer, LLC closes 34.2% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 38 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Intermex Wire Transfer, LLC complaint mix by product
- Money transfer, 27 71.1% – 33% relief
- Money transfers 7 18.4% – 57% relief
- Debt collection 3 7.9% – 0% relief
- Checking or 1 2.6% – 0% relief
How Intermex Wire Transfer, LLC's 38 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 27 |
| Money transfers | 7 |
| Debt collection | 3 |
| Checking or savings account | 1 |
Where Intermex Wire Transfer, LLC complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 34.2% of this company's filings
Intermex Wire Transfer, LLC complaints by year
Annual filing volume from the CFPB public database
- 2026
- 2
- 0% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 13 |
| NY | 3 |
| NC | 3 |
| WA | 2 |
| TX | 2 |
| FL | 2 |
| KS | 1 |
| NJ | 1 |
| AL | 1 |
| PA | 1 |
| VA | 1 |
| CO | 1 |
| TN | 1 |
| SC | 1 |
| NV | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Other transaction problem | 16 |
| Fraud or scam | 7 |
| Money was not available when promised | 6 |
| Other transaction issues | 2 |
| Other service issues | 2 |
| Took or threatened to take negative or legal action | 1 |
| Attempts to collect debt not owed | 1 |
| Problem with a lender or other company charging your account | 1 |
| Problem with customer service | 1 |
| Communication tactics | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 100% |
| 2015 | 2 | 100% |
| 2016 | 2 | 100% |
| 2017 | 4 | 50% |
| 2018 | 1 | 100% |
| 2019 | 4 | 75% |
| 2020 | 8 | 100% |
| 2021 | 1 | 100% |
| 2022 | 4 | 100% |
| 2023 | 5 | 100% |
| 2024 | 2 | 100% |
| 2025 | 1 | 100% |
| 2026 | 2 | 100% |
Source: CFPB Consumer Complaint Database
Intermex Wire Transfer, LLC filings cluster in one product
Intermex Wire Transfer, LLC's 38 logged complaints stay concentrated: only 15 states show a filing. Only 26.3% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2014 through 2026-05-04.
Intermex Wire Transfer, LLC answers 92.1% of complaints inside the CFPB's tracked window and closes 65.8% with a written explanation. 34.2% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Other transaction problem."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Intermex Wire Transfer, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Intermex Wire Transfer, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 38.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 92.1%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Intermex Wire Transfer, LLC (92.1% timely; 34.2% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration