Deutsche Bank
167 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Deutsche Bank complaint mix by product
- Money transfer, 42 27.3% – 0% relief
- Mortgage 39 25.3% – 3% relief
- Checking or 35 22.7% – 0% relief
- Bank account 15 9.7% – 13% relief
- Debt collection 10 6.5% – 0% relief
- Money transfers 7 4.5% – 0% relief
- Student loan 6 3.9% – 0% relief
How Deutsche Bank's 167 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 42 |
| Mortgage | 39 |
| Checking or savings account | 35 |
| Bank account or service | 15 |
| Debt collection | 10 |
| Money transfers | 7 |
| Student loan | 6 |
| Credit card | 4 |
| Credit card or prepaid card | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 2 |
Top States
| State | Complaints |
|---|---|
| CA | 25 |
| FL | 16 |
| NY | 14 |
| PA | 10 |
| WA | 8 |
| NJ | 7 |
| VA | 6 |
| IL | 6 |
| TX | 6 |
| GA | 5 |
| OH | 4 |
| MA | 4 |
| CO | 3 |
| NV | 3 |
| MI | 3 |
| AL | 3 |
| IN | 3 |
| CT | 2 |
| MO | 2 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 26 |
| Other transaction problem | 14 |
| Trouble during payment process | 12 |
| Loan modification,collection,foreclosure | 12 |
| Money was not available when promised | 9 |
| Unexpected or other fees | 9 |
| Loan servicing, payments, escrow account | 7 |
| Fraud or scam | 6 |
| Making/receiving payments, sending money | 6 |
| Wrong amount charged or received | 5 |
| Closing an account | 5 |
| Dealing with my lender or servicer | 4 |
| Deposits and withdrawals | 4 |
| Account opening, closing, or management | 4 |
| Problem with a lender or other company charging your account | 4 |
| Struggling to pay mortgage | 3 |
| False statements or representation | 3 |
| Attempts to collect debt not owed | 3 |
| Other transaction issues | 3 |
| Improper use of your report | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 6 | 83.3% |
| 2013 | 12 | 66.7% |
| 2014 | 15 | 80% |
| 2015 | 10 | 70% |
| 2016 | 10 | 50% |
| 2017 | 13 | 84.6% |
| 2018 | 17 | 100% |
| 2019 | 5 | 100% |
| 2020 | 7 | 100% |
| 2021 | 14 | 100% |
| 2022 | 12 | 100% |
| 2023 | 18 | 100% |
| 2024 | 14 | 100% |
| 2025 | 9 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Deutsche Bank
Deutsche Bank's 167 logged complaints stay concentrated: only 35 states show a filing on record. Only 26.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than the verbatim complaint text. Records run from 2012 through 2026-06-24.
Deutsche Bank answers 89.2% of complaints inside the CFPB's tracked window and closes 90.4% with a written explanation. 3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Deutsche Bank.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Deutsche Bank have?
167, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Deutsche Bank respond to complaints on time?
89.2% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Deutsche Bank?
"Managing an account", filed under the "Money transfer, virtual currency, or money service" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.