CFPB · Diversified product mix
Deutsche Bank
167 CFPB complaints · diversified mix (top product 25.1%) · top issue Managing an account.
Deutsche Bank: top product "Money transfer, virtual currency, or money service" is only 25.1% of 167 - multi-bucket mix. Timely 89.2% · relief 3%. Allegations, not findings.
- Diversified product mix
- -16.7% filings 2012 to 2026
CFPB relief outcome brief
CCDB company deutsche-bank
3% relief · 89.2% timely · 167 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: DailyPay, Inc (3.3% relief)
Deutsche Bank closes 3% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
How 167 complaints split on narrative text
CFPB records optionally include a consumer narrative. These two counts add to this company's total filings, volume of text present, not a finding about severity.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Deutsche Bank complaint mix by product
- Money transfer, 42 27.3% – 0% relief
- Mortgage 39 25.3% – 3% relief
- Checking or 35 22.7% – 0% relief
- Bank account 15 9.7% – 13% relief
- Debt collection 10 6.5% – 0% relief
- Money transfers 7 4.5% – 0% relief
- Student loan 6 3.9% – 0% relief
How Deutsche Bank's 167 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 42 |
| Mortgage | 39 |
| Checking or savings account | 35 |
| Bank account or service | 15 |
| Debt collection | 10 |
| Money transfers | 7 |
| Student loan | 6 |
| Credit card | 4 |
| Credit card or prepaid card | 4 |
| Credit reporting, credit repair services, or other personal consumer reports | 3 |
| Credit reporting or other personal consumer reports | 2 |
Where Deutsche Bank complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 15% of this company's filings
Deutsche Bank falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 5
- -16.7% vs 2012
Top States
| State | Complaints |
|---|---|
| CA | 25 |
| FL | 16 |
| NY | 14 |
| PA | 10 |
| WA | 8 |
| NJ | 7 |
| VA | 6 |
| IL | 6 |
| TX | 6 |
| GA | 5 |
| OH | 4 |
| MA | 4 |
| CO | 3 |
| NV | 3 |
| MI | 3 |
| AL | 3 |
| IN | 3 |
| CT | 2 |
| MO | 2 |
| WI | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Managing an account | 26 |
| Other transaction problem | 14 |
| Trouble during payment process | 12 |
| Loan modification,collection,foreclosure | 12 |
| Money was not available when promised | 9 |
| Unexpected or other fees | 9 |
| Loan servicing, payments, escrow account | 7 |
| Fraud or scam | 6 |
| Making/receiving payments, sending money | 6 |
| Wrong amount charged or received | 5 |
| Closing an account | 5 |
| Dealing with my lender or servicer | 4 |
| Deposits and withdrawals | 4 |
| Account opening, closing, or management | 4 |
| Problem with a lender or other company charging your account | 4 |
| Struggling to pay mortgage | 3 |
| False statements or representation | 3 |
| Attempts to collect debt not owed | 3 |
| Other transaction issues | 3 |
| Improper use of your report | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2012 | 6 | 83.3% |
| 2013 | 12 | 66.7% |
| 2014 | 15 | 80% |
| 2015 | 10 | 70% |
| 2016 | 10 | 50% |
| 2017 | 13 | 84.6% |
| 2018 | 17 | 100% |
| 2019 | 5 | 100% |
| 2020 | 7 | 100% |
| 2021 | 14 | 100% |
| 2022 | 12 | 100% |
| 2023 | 18 | 100% |
| 2024 | 14 | 100% |
| 2025 | 9 | 100% |
| 2026 | 5 | 100% |
Source: CFPB Consumer Complaint Database
Deutsche Bank spreads across product buckets
Deutsche Bank's 167 logged complaints stay concentrated: only 35 states show a filing. Only 26.9% of filings carry a written consumer narrative, so most of this record is coded categories rather than verbatim complaint text. Records run from 2012 through 2026-06-24.
Deutsche Bank answers 89.2% of complaints inside the CFPB's tracked window and closes 90.4% with a written explanation. 3% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Managing an account."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Deutsche Bank.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Deutsche Bank: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 167.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 89.2%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Deutsche Bank (89.2% timely; 3% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix