CFPB · Heavy issue volume

Managing an account

220.2K CFPB complaints (heavy-volume third) · 659 companies · top product Checking or savings account.

220.2K CFPB complaints

"Managing an account" is in the heavy-volume third with 220.2K CFPB complaints (ranks #7 of 178) across 659 companies. Top product Checking or savings account. Allegations, not findings.

  • Volume rank #7 of 178
  • Wells Fargo & Company 12.4% of filings
  • Data updated June 2026
  • Heavy issue volume
220.2K
Total Complaints
659
Companies
Checking or savings account
Top Product

Companies filing under "Managing an account"

# Company Complaints
1 Wells Fargo & Company 27.3K
2 JPMorgan Chase & Co. 27.1K
3 Bank of America, National Association 26.4K
4 Capital One Financial Corporation 13.7K
5 Citibank, N.a. 11.1K
6 Chime Financial Inc 9.4K
7 PNC Bank N.A. 7.2K
8 Navy Federal Credit Union 7.0K
9 U.S. Bancorp 6.3K
10 Truist Financial Corporation 5.4K
11 TD Bank Us Holding Company 5.1K
12 Block, Inc. 4.6K
13 United Services Automobile Association 4.5K
14 Citizens Financial Group, Inc. 3.8K
15 Ally Financial Inc. 3.0K
16 Sofi Technologies, Inc. 2.7K
17 Fifth Third Financial Corporation 2.6K
18 Paypal Holdings, Inc 2.5K
19 Huntington National Bank, the 2.4K
20 Regions Financial Corporation 2.3K
21 Goldman Sachs Bank USA 2.1K
22 Keycorp 2.0K
23 BMO Bank National Association 1.9K
24 M&T Bank Corporation 1.7K
25 Bbva Financial Corporation 1.5K
26 Comerica 1.4K
27 Discover Bank 1.3K
28 American Express Company 1.1K
29 Suntrust Banks, Inc. 1.1K
30 Robinhood Markets Inc. 1.1K
31 Credit Karma, LLC 1.1K
32 HSBC North America Holdings Inc. 971
33 Synchrony Financial 898
34 Santander Holdings USA, Inc. 819
35 FinCo Services Inc DBA Current 812
36 Netspend Corporation 747
37 Webster Bank, National Association 667
38 Pentagon Federal Credit Union 657
39 Santander Bank, National Association 652
40 BB&T Corporation 639
41 Charles Schwab Corporation, the 602
42 Bank of the West 546
43 Optum Bank, Inc. 517
44 First Citizens Bancshares, Inc. 463
45 Axos Financial, Inc. 461
46 Tcf National Bank 459
47 Early Warning Services, LLC 455
48 Morgan Stanley & Co. LLC 444
49 First Horizon Bank 427
50 MoneyLion Inc. 419

Source: CFPB Consumer Complaint Database

"Managing an account" in the heavy-volume third

"Managing an account" appears across 659 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Volume lands in the heaviest third of indexed issue categories (#7 of 178). No single company exceeds 12.4% of these filings.

The most common product category where "Managing an account" is raised is "Checking or savings account". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Managing an account" (#7 of 178; 659 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume