CFPB · Broad respondent spread

Took or threatened to take negative or legal action

137.7K CFPB complaints · 3.4K companies (broad spread) · top product Debt collection.

137.7K CFPB complaints

"Took or threatened to take negative or legal action" names 3.4K companies (broad spread) on 137.7K filings · Encore Capital Group 5.9%. Allegations, not findings.

  • Volume rank #8 of 178
  • Encore Capital Group 5.9% of filings
  • Data updated June 2026
  • Broad respondent spread
137.7K
Total Complaints
3.4K
Companies
Debt collection
Top Product

Companies filing under "Took or threatened to take negative or legal action"

# Company Complaints
1 Encore Capital Group Inc. 8.1K
2 Resurgent Capital Services L.P. 7.4K
3 Portfolio Recovery Associates, LLC 6.6K
4 CL Holdings LLC 5.5K
5 CCS Financial Services, Inc. 2.8K
6 Bread Financial Holdings, Inc. 2.8K
7 Capital One Financial Corporation 2.5K
8 Synchrony Financial 2.4K
9 Citibank, N.a. 2.2K
10 Wells Fargo & Company 2.0K
11 I.C. System, Inc. 1.9K
12 JPMorgan Chase & Co. 1.9K
13 Servicer under contract with Federal Student Aid 1.8K
14 Kriya Capital, LLC 1.8K
15 National Credit Systems,Inc. 1.7K
16 Bank of America, National Association 1.7K
17 Transworld Systems Inc 1.6K
18 Affirm Holdings, Inc 1.4K
19 Caine & Weiner Company, Inc. 1.4K
20 Experian Information Solutions Inc. 1.3K
21 American Express Company 1.3K
22 Pending Company Match 1.3K
23 Equifax, Inc. 1.2K
24 Transunion Intermediate Holdings, Inc. 1.2K
25 Spring Oaks Capital, LLC 1.2K
26 National Credit Adjusters, LLC 1.1K
27 Navy Federal Credit Union 1.0K
28 Self Financial Inc. 837
29 Barclays Bank Delaware 797
30 Kikoff Inc. 768
31 TD Bank Us Holding Company 741
32 T.S. Holdings 739
33 Discover Bank 739
34 Aldous & Associates, PLLC 734
35 HW Holding, Inc 722
36 Radius Global Solutions LLC 698
37 Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis 694
38 Santander Holdings USA, Inc. 681
39 Goldman Sachs Bank USA 662
40 Harris & Harris, Ltd. 642
41 Sunrise Credit Services, Inc 626
42 Southwest Credit Systems, L.P. 572
43 NCB Management Services Inc. 569
44 OneMain Finance Corporation 556
45 Credit Acceptance Corporation 541
46 ProCollect, Inc. 538
47 Westlake Services, LLC 535
48 TrueAccord Corp. 522
49 Cavalry Investments, LLC 500
50 Ally Financial Inc. 479

Source: CFPB Consumer Complaint Database

"Took or threatened to take negative or legal action" appears across 3,368 distinct companies in the CFPB public record, a wide respondent spread for this allegation label. Respondent breadth sits in the upper third of the indexed issue corpus. No single company exceeds 5.9% of these filings.

With 3,368 companies named, the pattern may reflect how a product category is sold or serviced rather than one firm's operations. Most filings pair with "Debt collection". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Took or threatened to take negative or legal action" (#8 of 178; 3.4K companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Broad respondent spread