Lost or stolen money order

944 consumer complaints across 110 companies

This page tracks consumer complaints about "Lost or stolen money order" filed with the CFPB. 944 complaints mention this issue across 110 companies. The most affected product category is "Money transfer, virtual currency, or money service".

944
Total Complaints
110
Companies
Money transfer, virtual currency, or money service
Top Product

Companies with Most Complaints for This Issue

# Company Complaints
1 Western Union Company, the 274
2 JPMorgan Chase & Co. 78
3 Moneygram Payment Systems Worldwide Inc 75
4 Wells Fargo & Company 67
5 Bank of America, National Association 53
6 Capital One Financial Corporation 29
7 Pls Group, Inc 29
8 Navy Federal Credit Union 23
9 TD Bank Us Holding Company 21
10 Block, Inc. 20
11 Chime Financial Inc 18
12 U.S. Bancorp 16
13 Citibank, N.a. 16
14 PNC Bank N.A. 14
15 Sigue Corp. 14
16 Truist Financial Corporation 9
17 Fifth Third Financial Corporation 8
18 Citizens Financial Group, Inc. 8
19 Amscot Corporation 7
20 Ally Financial Inc. 6
21 Paypal Holdings, Inc 6
22 Fiserv Finxact Core 6
23 Sofi Technologies, Inc. 6
24 BMO Bank National Association 5
25 American Express Company 5
26 United Services Automobile Association 5
27 John C. Heath, Attorney at Law, PLLC 5
28 Pending Company Match 4
29 Huntington National Bank, the 4
30 HSBC North America Holdings Inc. 3
31 Equifax, Inc. 3
32 Securus J Holdings, LLC 3
33 M&T Bank Corporation 3
34 General Motors Financial Company, Inc. 3
35 Keycorp 3
36 Cng Holdings Inc 3
37 Synchrony Financial 3
38 Charles Schwab Corporation, the 3
39 NY Community Financial, LLC 3
40 First Technology Federal Credit Union 2
41 Goldman Sachs Bank USA 2
42 Early Warning Services, LLC 2
43 Viamericas Corporation 2
44 Discover Bank 2
45 First Horizon Bank 2
46 Santander Holdings USA, Inc. 2
47 Toyota Motor Credit Corporation 2
48 Payward Ventures Inc. dba Kraken 2
49 Commerce Bank 2
50 Coinbase, Inc. 2

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the Data Says About "Lost or stolen money order" Complaints

The CFPB public record contains 944 consumer complaints tagged with the issue "Lost or stolen money order", distributed across 110 distinct companies that have been named as the respondent on at least one filing. That mid-range spread suggests the issue recurs across a meaningful slice of the market without being universal, worth checking whether it clusters inside one product category or one business model.

The most common product category where "Lost or stolen money order" is raised is "Money transfer, virtual currency, or money service". See our methodology for how CFPB complaint routing and product-issue pairings work.

How to read complaint data responsibly

The CFPB categorizes each complaint based on the consumer's own description of the problem, so the label "Lost or stolen money order" reflects consumer perception, not a regulatory finding. A complaint is an allegation, not proven wrongdoing, and the presence of a filing against a company does not mean that company violated any law or rule. Use this page to understand the shape of consumer concerns around "Lost or stolen money order", then cross-check individual companies using their own CFPB profiles and the official CFPB database. For legal, financial, or regulatory advice, consult a licensed professional, this page is informational only.

Read our methodology - how this data is sourced, computed, and verified.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. This page draws directly on the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.