CFPB · Lighter issue volume

Lost or stolen money order

944 CFPB complaints (light-volume third) · 110 companies · top product Money transfer, virtual currency, or money service.

944 CFPB complaints

"Lost or stolen money order" is in the light-volume third with 944 CFPB complaints (ranks #121 of 178) across 110 companies. Top product Money transfer, virtual currency, or money service. Allegations, not findings.

  • Volume rank #121 of 178
  • Western Union Company 29% of filings
  • Data updated June 2026
  • Lighter issue volume
944
Total Complaints
110
Companies
Money transfer, virtual currency, or money service
Top Product

Companies with most complaints for this issue

# Company Complaints
1 Western Union Company, the 274
2 JPMorgan Chase & Co. 78
3 Moneygram Payment Systems Worldwide Inc 75
4 Wells Fargo & Company 67
5 Bank of America, National Association 53
6 Capital One Financial Corporation 29
7 Pls Group, Inc 29
8 Navy Federal Credit Union 23
9 TD Bank Us Holding Company 21
10 Block, Inc. 20
11 Chime Financial Inc 18
12 U.S. Bancorp 16
13 Citibank, N.a. 16
14 PNC Bank N.A. 14
15 Sigue Corp. 14
16 Truist Financial Corporation 9
17 Fifth Third Financial Corporation 8
18 Citizens Financial Group, Inc. 8
19 Amscot Corporation 7
20 Ally Financial Inc. 6
21 Paypal Holdings, Inc 6
22 Fiserv Finxact Core 6
23 Sofi Technologies, Inc. 6
24 BMO Bank National Association 5
25 American Express Company 5
26 United Services Automobile Association 5
27 John C. Heath, Attorney at Law, PLLC 5
28 Pending Company Match 4
29 Huntington National Bank, the 4
30 HSBC North America Holdings Inc. 3
31 Equifax, Inc. 3
32 Securus J Holdings, LLC 3
33 M&T Bank Corporation 3
34 General Motors Financial Company, Inc. 3
35 Keycorp 3
36 Cng Holdings Inc 3
37 Synchrony Financial 3
38 Charles Schwab Corporation, the 3
39 NY Community Financial, LLC 3
40 First Technology Federal Credit Union 2
41 Goldman Sachs Bank USA 2
42 Early Warning Services, LLC 2
43 Viamericas Corporation 2
44 Discover Bank 2
45 First Horizon Bank 2
46 Santander Holdings USA, Inc. 2
47 Toyota Motor Credit Corporation 2
48 Payward Ventures Inc. dba Kraken 2
49 Commerce Bank 2
50 Coinbase, Inc. 2

Source: CFPB Consumer Complaint Database

"Lost or stolen money order" in the light-volume third

"Lost or stolen money order" is tagged on 944 consumer complaints across 110 companies. Volume lands in the lightest third of indexed issue categories (#121 of 178). No single company exceeds 29% of these filings.

The most common product category where "Lost or stolen money order" is raised is "Money transfer, virtual currency, or money service". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Lost or stolen money order" (#121 of 178; 110 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Lighter issue volume