Amscot Corporation
143 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
Data updated June 2026
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Amscot Corporation complaint mix by product
- Debt collection 31 23.5% – 36% relief
- Payday loan, 31 23.5% – 45% relief
- Money transfer, 29 22.0% – 7% relief
- Payday loan, 25 18.9% – 0% relief
- Checking or 6 4.5% – 0% relief
- Credit card 6 4.5% – 17% relief
- Payday loan 4 3.0% – 50% relief
How Amscot Corporation's 143 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Debt collection | 31 |
| Payday loan, title loan, or personal loan | 31 |
| Money transfer, virtual currency, or money service | 29 |
| Payday loan, title loan, personal loan, or advance loan | 25 |
| Checking or savings account | 6 |
| Credit card or prepaid card | 6 |
| Payday loan | 4 |
| Prepaid card | 3 |
| Other financial service | 2 |
| Debt or credit management | 1 |
| Credit reporting or other personal consumer reports | 1 |
| Credit card | 1 |
| Money transfers | 1 |
| Consumer Loan | 1 |
| Credit reporting, credit repair services, or other personal consumer reports | 1 |
Top States
| State | Complaints |
|---|---|
| FL | 134 |
| SD | 1 |
| TX | 1 |
| WI | 1 |
| NY | 1 |
| CO | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Struggling to pay your loan | 13 |
| Communication tactics | 13 |
| Problem with the payoff process at the end of the loan | 12 |
| Loan payment wasn't credited to your account | 8 |
| Lost or stolen money order | 7 |
| Problem with customer service | 7 |
| Managing an account | 6 |
| Fraud or scam | 6 |
| Was approved for a loan, but didn't receive the money | 5 |
| Unexpected or other fees | 5 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 5 |
| Written notification about debt | 5 |
| Attempts to collect debt not owed | 5 |
| Received a loan you didn't apply for | 4 |
| Can't contact lender or servicer | 3 |
| Charged fees or interest you didn't expect | 3 |
| Cont'd attempts collect debt not owed | 3 |
| Problem with a purchase shown on your statement | 3 |
| Other transaction problem | 3 |
| Confusing or missing disclosures | 2 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 7 | 100% |
| 2015 | 3 | 100% |
| 2016 | 11 | 100% |
| 2017 | 6 | 100% |
| 2018 | 16 | 100% |
| 2019 | 16 | 100% |
| 2020 | 8 | 100% |
| 2021 | 8 | 100% |
| 2022 | 19 | 100% |
| 2023 | 10 | 100% |
| 2024 | 17 | 100% |
| 2025 | 16 | 100% |
| 2026 | 6 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About Amscot Corporation
Amscot Corporation's 143 logged complaints stay concentrated: only 6 states show a filing on record. 51.7% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-06-25.
Amscot Corporation answers 100% of complaints inside the CFPB's tracked window and closes 76.9% with a written explanation. 22.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Struggling to pay your loan."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Amscot Corporation.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does Amscot Corporation have?
143, per the CFPB's public complaint count for this company (see the full breakdown above).
Does Amscot Corporation respond to complaints on time?
100% of the time, measured against the CFPB's 15-calendar-day response window.
What is the most common complaint about Amscot Corporation?
"Struggling to pay your loan", filed under the "Debt collection" category - see the issues and products tables above for the full ranking.
Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.