Total complaints
108
Filed since 2014
108 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
108 consumer complaints filed with the CFPB
This profile shows Amscot Corporation's complaint history from CFPB public records. 108 consumers have filed complaints since 2014. The company has a 100% timely response rate and has provided relief in 24.1% of cases.
Total complaints
108
Filed since 2014
Timely response
100%
CFPB-tracked response window
Relief rate
24.1%
Closed with monetary or non-monetary relief
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
How Amscot Corporation's 108 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
| Product | Complaints |
|---|---|
| Payday loan, title loan, or personal loan | 25 |
| Debt collection | 24 |
| Money transfer, virtual currency, or money service | 21 |
| Payday loan, title loan, personal loan, or advance loan | 16 |
| Checking or savings account | 6 |
| Payday loan | 4 |
| Credit card or prepaid card | 4 |
| Prepaid card | 3 |
| Other financial service | 2 |
| Debt or credit management | 1 |
| Credit card | 1 |
| Credit reporting or other personal consumer reports | 1 |
| State | Complaints |
|---|---|
| FL | 99 |
| WI | 1 |
| SD | 1 |
| NY | 1 |
| TX | 1 |
| CO | 1 |
| Issue | Complaints |
|---|---|
| Communication tactics | 13 |
| Struggling to pay your loan | 12 |
| Problem with the payoff process at the end of the loan | 8 |
| Managing an account | 6 |
| Problem with customer service | 5 |
| Loan payment wasn't credited to your account | 5 |
| Unexpected or other fees | 5 |
| Fraud or scam | 5 |
| Lost or stolen money order | 4 |
| Money was taken from your bank account on the wrong day or for the wrong amount | 4 |
| Can't contact lender or servicer | 3 |
| Cont'd attempts collect debt not owed | 3 |
| Was approved for a loan, but didn't receive the money | 3 |
| Received a loan you didn't apply for | 3 |
| Written notification about debt | 2 |
| Problem with a purchase shown on your statement | 2 |
| Threatened to contact someone or share information improperly | 2 |
| Confusing or missing disclosures | 2 |
| Attempts to collect debt not owed | 2 |
| Other transaction problem | 2 |
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 7 | 100% |
| 2015 | 3 | 100% |
| 2016 | 9 | 100% |
| 2017 | 6 | 100% |
| 2018 | 11 | 100% |
| 2019 | 14 | 100% |
| 2020 | 7 | 100% |
| 2021 | 7 | 100% |
| 2022 | 11 | 100% |
| 2023 | 8 | 100% |
| 2024 | 14 | 100% |
| 2025 | 10 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
Amscot Corporation has accumulated 108 consumer complaints in the CFPB public database, with filings active across 6 U.S. states. Of those submissions, 43 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-02-25, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, Amscot Corporation reports a 100% timely-response rate and has closed 75.9% of cases with a written explanation to the consumer. 24.1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 1.9% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Payday loan, title loan, or personal loan", and the single most common underlying issue is "Communication tactics".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating Amscot Corporation: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Amscot Corporation has received 108 consumer complaints filed with the Consumer Financial Protection Bureau.
Amscot Corporation has a 100% timely response rate to CFPB complaints.
The most common issue reported against Amscot Corporation is "Communication tactics" in the "Payday loan, title loan, or personal loan" product category.
Read our methodology — how this data is sourced, computed, and verified.