CFPB · Diversified product mix

Amscot Corporation

143 CFPB complaints · diversified mix (top product 21.7%) · top issue Struggling to pay your loan.

143 CFPB complaints

Amscot Corporation: top product "Debt collection" is only 21.7% of 143 - multi-bucket mix. Timely 100% · relief 22.4%. Allegations, not findings.

  • Diversified product mix
  • -14.3% filings 2014 to 2026

CFPB relief outcome brief

CCDB company amscot-corporation

22.4% relief · 100% timely · 143 filings · Debt collection

Nearest relief peer: Worldwide Processing Group, LLC (22.6% relief)

Amscot Corporation (this)22.4%Nations Recovery Center91.6%North State Acceptance, LLC6.3%Armada Corp.0%Ascent Holding Co2.1%
Closed-with-relief % among Amscot Corporation and nearest filing-volume peers

Amscot Corporation closes 22.4% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Amscot Corporation's 143 filings include narrative text

51.7% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

Subscribe (RSS)
Timely response rate 100.0%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 22.4%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Amscot Corporation complaint mix by product

Total complaints: 143

Amscot Corporation complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 143 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 31 complaints (23.5%), resolution 35.5% Debt collection 23.5% Payday loan,: 31 complaints (23.5%), resolution 45.2% Payday loan, 23.5% Money transfer,: 29 complaints (22.0%), resolution 6.9% Money transfer, 22.0% Payday loan,: 25 complaints (18.9%), resolution 0.0% Payday loan, 18.9% Checking or: 6 complaints (4.5%), resolution 0.0% Credit card: 6 complaints (4.5%), resolution 16.7% Payday loan: 4 complaints (3.0%), resolution 50.0%
  • Debt collection 31 23.5% 36% relief
  • Payday loan, 31 23.5% 45% relief
  • Money transfer, 29 22.0% 7% relief
  • Payday loan, 25 18.9% 0% relief
  • Checking or 6 4.5% 0% relief
  • Credit card 6 4.5% 17% relief
  • Payday loan 4 3.0% 50% relief

How Amscot Corporation's 143 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 31
Payday loan, title loan, or personal loan 31
Money transfer, virtual currency, or money service 29
Payday loan, title loan, personal loan, or advance loan 25
Checking or savings account 6
Credit card or prepaid card 6
Payday loan 4
Prepaid card 3
Other financial service 2
Debt or credit management 1
Credit reporting or other personal consumer reports 1
Credit card 1
Money transfers 1
Consumer Loan 1
Credit reporting, credit repair services, or other personal consumer reports 1

Concentrated filing states for Amscot Corporation

Top states by attributed CFPB complaint volume for this company

Concentrated footprint
Leading state
FL
93.7% of this company's filings
FL134SD1TX1WI1NY1CO1

Amscot Corporation falling annual filings

Annual filing volume from the CFPB public database

Falling vs first year
2026
6
-14.3% vs 2014
05101520 2014201620182020202220242026 6

Top States

State Complaints
FL 134
SD 1
TX 1
WI 1
NY 1
CO 1

Top Issues

Issue Complaints
Struggling to pay your loan 13
Communication tactics 13
Problem with the payoff process at the end of the loan 12
Loan payment wasn't credited to your account 8
Lost or stolen money order 7
Problem with customer service 7
Managing an account 6
Fraud or scam 6
Was approved for a loan, but didn't receive the money 5
Unexpected or other fees 5
Money was taken from your bank account on the wrong day or for the wrong amount 5
Written notification about debt 5
Attempts to collect debt not owed 5
Received a loan you didn't apply for 4
Can't contact lender or servicer 3
Charged fees or interest you didn't expect 3
Cont'd attempts collect debt not owed 3
Problem with a purchase shown on your statement 3
Other transaction problem 3
Confusing or missing disclosures 2

Yearly Trend

Year Complaints Timely
2014 7 100%
2015 3 100%
2016 11 100%
2017 6 100%
2018 16 100%
2019 16 100%
2020 8 100%
2021 8 100%
2022 19 100%
2023 10 100%
2024 17 100%
2025 16 100%
2026 6 100%

Source: CFPB Consumer Complaint Database

Amscot Corporation spreads across product buckets

Amscot Corporation's 143 logged complaints stay concentrated: only 6 states show a filing. 51.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-25.

Amscot Corporation answers 100% of complaints inside the CFPB's tracked window and closes 76.9% with a written explanation. 22.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Struggling to pay your loan."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Amscot Corporation.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Amscot Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Amscot Corporation (100% timely; 22.4% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix