CFPB · Single-product concentration
NY Community Financial, LLC
7 CFPB complaints · 71.4% in "Money transfer, virtual currency, or money service" · top issue Lost or stolen money order.
NY Community Financial, LLC: 71.4% of 7 CFPB complaints sit in "Money transfer, virtual currency, or money service". Timely 28.6% · relief 0%. Allegations, not findings.
- Single-product concentration
- +300% filings 2023 to 2026
CFPB relief outcome brief
CCDB company ny-community-financial-llc
0% relief · 28.6% timely · 7 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Early Warning Services, LLC (0% relief)
NY Community Financial, LLC closes 0% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
NY Community Financial, LLC complaint mix by product
- Money transfer, 5 71.4% – 0% relief
- Debt collection 1 14.3% – 0% relief
- Prepaid card 1 14.3% – 0% relief
How NY Community Financial, LLC's 7 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 5 |
| Debt collection | 1 |
| Prepaid card | 1 |
NY Community Financial, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 4
- +300% vs 2023
Top States
| State | Complaints |
|---|---|
| NY | 7 |
Top Issues
| Issue | Complaints |
|---|---|
| Lost or stolen money order | 3 |
| Written notification about debt | 1 |
| Problem with a purchase or transfer | 1 |
| Problem with customer service | 1 |
| Unexpected or other fees | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2023 | 1 | 100% |
| 2024 | 1 | 0% |
| 2025 | 1 | 100% |
| 2026 | 4 | 0% |
Source: CFPB Consumer Complaint Database
NY Community Financial, LLC filings cluster in one product
NY Community Financial, LLC's 7 logged complaints stay concentrated: only 1 state shows a filing. 85.7% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2023 through 2026-04-23.
NY Community Financial, LLC answers 28.6% of complaints inside the CFPB's tracked window and closes 42.9% with a written explanation. 0% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Lost or stolen money order."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about NY Community Financial, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for NY Community Financial, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 7.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 28.6%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for NY Community Financial, LLC (28.6% timely; 0% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Single-product concentration