CFPB · Narrative-heavy record

Cng Holdings Inc

543 CFPB complaints · 62.2% with narratives · top issue Attempts to collect debt not owed.

543 CFPB complaints

Cng Holdings Inc: 62.2% of 543 filings include consumer narratives. Timely 95.4% · relief 0.9% · top product Debt collection. Allegations, not findings.

  • Narrative-heavy record
  • +25.8% filings 2017 to 2026

CFPB relief outcome brief

CCDB company cng-holdings-inc

0.9% relief · 95.4% timely · 543 filings · Debt collection

Nearest relief peer: Sunrise Credit Services, Inc (0.9% relief)

Cng Holdings Inc (this)0.9%Check Into Cash Inc.29%Frost-Arnett Company0%Credit Central Holdings, LLC0.2%Reverse Mortgage Solutions, …0.4%
Closed-with-relief % among Cng Holdings Inc and nearest filing-volume peers

Cng Holdings Inc closes 0.9% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →

Most of Cng Holdings Inc's 543 filings include narrative text

62.2% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.

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Timely response rate 95.4%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.9%
Industry median (≥10 complaints)

Share closed with monetary or non-monetary relief.

Cng Holdings Inc complaint mix by product

Total complaints: 543

Cng Holdings Inc complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 543 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 342 complaints (65.0%), resolution 0.3% Debt collection 65.0% Credit reporting: 48 complaints (9.1%), resolution 0.0% Credit reporting 9.1% Payday loan,: 43 complaints (8.2%), resolution 9.3% Payday loan, 8.2% Credit reporting,: 40 complaints (7.6%), resolution 0.0% Credit reporting, 7.6% Payday loan,: 38 complaints (7.2%), resolution 0.0% Payday loan, 7.2% Money transfer,: 9 complaints (1.7%), resolution 0.0% Credit card: 6 complaints (1.1%), resolution 0.0%
  • Debt collection 342 65.0% 0% relief
  • Credit reporting 48 9.1% 0% relief
  • Payday loan, 43 8.2% 9% relief
  • Credit reporting, 40 7.6% 0% relief
  • Payday loan, 38 7.2% 0% relief
  • Money transfer, 9 1.7% 0% relief
  • Credit card 6 1.1% 0% relief

How Cng Holdings Inc's 543 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 342
Credit reporting or other personal consumer reports 48
Payday loan, title loan, or personal loan 43
Credit reporting, credit repair services, or other personal consumer reports 40
Payday loan, title loan, personal loan, or advance loan 38
Money transfer, virtual currency, or money service 9
Credit card or prepaid card 6
Debt or credit management 5
Credit card 3
Checking or savings account 3
Consumer Loan 3
Vehicle loan or lease 2
Mortgage 1

Nationwide filing states for Cng Holdings Inc

Top states by attributed CFPB complaint volume for this company

Nationwide footprint
Leading state
TX
15.3% of this company's filings
TX83FL39CA36MI34GA32NY29PA27OH26

Cng Holdings Inc rising annual filings

Annual filing volume from the CFPB public database

Rising vs first year
2026
39
+25.8% vs 2017
050100150 2017201820192020202120222023202420252026 39

Top States

State Complaints
TX 83
FL 39
CA 36
MI 34
GA 32
NY 29
PA 27
OH 26
IL 16
MO 15
NJ 14
MD 14
NC 14
SC 13
TN 9
AL 9
AZ 8
NV 8
CO 8
KY 7

Top Issues

Issue Complaints
Attempts to collect debt not owed 202
Incorrect information on your report 62
Took or threatened to take negative or legal action 54
False statements or representation 35
Written notification about debt 29
Charged fees or interest you didn't expect 22
Problem with the payoff process at the end of the loan 18
Improper use of your report 14
Communication tactics 14
Problem when making payments 13
Problem with a credit reporting company's investigation into an existing problem 9
Problem with a company's investigation into an existing problem 8
Struggling to pay your loan 7
Threatened to contact someone or share information improperly 5
Can't contact lender or servicer 5
Problem with additional add-on products or services 4
Confusing or misleading advertising or marketing 3
Electronic communications 3
Managing an account 3
Lost or stolen money order 3

Yearly Trend

Year Complaints Timely
2017 31 96.8%
2018 67 91%
2019 61 100%
2020 34 91.2%
2021 38 94.7%
2022 19 94.7%
2023 49 100%
2024 83 90.4%
2025 122 98.4%
2026 39 94.9%

Source: CFPB Consumer Complaint Database

Cng Holdings Inc's narrative-rich complaint ledger

Cng Holdings Inc's 543 logged complaints reach a nationwide footprint - 47 states have at least one filing. 62.2% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2017 through 2026-06-01.

Cng Holdings Inc answers 95.4% of complaints inside the CFPB's tracked window and closes 99.1% with a written explanation. 0.9% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Debt collection" draws the most filings, most often for "Attempts to collect debt not owed."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Cng Holdings Inc.

Compare beyond geography

Nationwide peers by volume & timely response

Two PlainComplaint-derived comparison paths for Cng Holdings Inc: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Data sourced from official public datasets for Cng Holdings Inc (95.4% timely; 0.9% relief). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record