2026 data Public-data reference. official source

CNG HOLDINGS INC

412 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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412 consumer complaints filed with the CFPB

This profile shows CNG HOLDINGS INC's complaint history from CFPB public records. 412 consumers have filed complaints since 2017. The company has a 95.6% timely response rate and has provided relief in 1% of cases.

412
Total Complaints
95.6%
Timely Response
0%
Disputed
1%
Relief Provided
46
States Active
2017
Since

Total complaints

412

Filed since 2017

Timely response

95.6%

CFPB-tracked response window

Relief rate

1%

Closed with monetary or non-monetary relief

Timely response rate 95.6%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 1.0%
Industry median

Share closed with monetary or non-monetary relief.

CNG HOLDINGS INC complaint mix by product

Total complaints: 412

CNG HOLDINGS INC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 412 total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Debt collection: 247 complaints (62.4%), resolution 0.4% Debt collection 62.4% Credit reporting: 39 complaints (9.8%), resolution 0.0% Credit reporting 9.8% Payday loan,: 33 complaints (8.3%), resolution 0.0% Payday loan, 8.3% Credit reporting,: 33 complaints (8.3%), resolution 0.0% Credit reporting, 8.3% Payday loan,: 32 complaints (8.1%), resolution 9.4% Payday loan, 8.1% Money transfer,: 7 complaints (1.8%), resolution 0.0% Debt or: 5 complaints (1.3%), resolution 0.0%
  • Debt collection 247 62.4% – 0% relief
  • Credit reporting 39 9.8% – 0% relief
  • Payday loan, 33 8.3% – 0% relief
  • Credit reporting, 33 8.3% – 0% relief
  • Payday loan, 32 8.1% – 9% relief
  • Money transfer, 7 1.8% – 0% relief
  • Debt or 5 1.3% – 0% relief

How CNG HOLDINGS INC's 412 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Debt collection 247
Credit reporting or other personal consumer reports 39
Payday loan, title loan, personal loan, or advance loan 33
Credit reporting, credit repair services, or other personal consumer reports 33
Payday loan, title loan, or personal loan 32
Money transfer, virtual currency, or money service 7
Debt or credit management 5
Credit card or prepaid card 5
Credit card 3
Checking or savings account 3
Consumer Loan 3
Vehicle loan or lease 2

Top States

State Complaints
TX 63
MI 28
CA 28
FL 24
NY 22
PA 21
GA 19
OH 18
MO 15
IL 13
NJ 13
SC 12
NC 11
MD 9
NV 8
TN 8
AL 7
AZ 6
IN 6
KY 6

Top Issues

Issue Complaints
Attempts to collect debt not owed 148
Incorrect information on your report 49
Took or threatened to take negative or legal action 36
False statements or representation 26
Written notification about debt 21
Improper use of your report 14
Charged fees or interest you didn't expect 14
Problem when making payments 13
Problem with the payoff process at the end of the loan 13
Communication tactics 10
Problem with a credit reporting company's investigation into an existing problem 8
Struggling to pay your loan 6
Problem with a company's investigation into an existing problem 6
Can't contact lender or servicer 5
Threatened to contact someone or share information improperly 4
Managing an account 3
Managing the loan or lease 3
Problem with additional add-on products or services 3
Fees or interest 2
Problem with customer service 2

Yearly Trend

Year Complaints Timely
2017 24 95.8%
2018 50 92%
2019 42 100%
2020 29 93.1%
2021 31 93.5%
2022 14 92.9%
2023 38 100%
2024 70 91.4%
2025 95 97.9%
2026 19 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About CNG HOLDINGS INC

CNG HOLDINGS INC has accumulated 412 consumer complaints in the CFPB public database, with filings active across 46 U.S. states. Of those submissions, 220 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2017, and the most recent logged activity is 2026-03-24, giving this record a multi-year window of observable consumer sentiment.

Looking at response behavior, CNG HOLDINGS INC reports a 95.6% timely-response rate and has closed 99% of cases with a written explanation to the consumer. 1% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Debt collection", and the single most common underlying issue is "Attempts to collect debt not owed".

Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating CNG HOLDINGS INC: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.

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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does CNG HOLDINGS INC have?

CNG HOLDINGS INC has received 412 consumer complaints filed with the Consumer Financial Protection Bureau.

Does CNG HOLDINGS INC respond to complaints on time?

CNG HOLDINGS INC has a 95.6% timely response rate to CFPB complaints.

What is the most common complaint about CNG HOLDINGS INC?

The most common issue reported against CNG HOLDINGS INC is "Attempts to collect debt not owed" in the "Debt collection" product category.

Read our methodology — how this data is sourced, computed, and verified.

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