CFPB · Narrow respondent spread

Collection debt dispute

901 CFPB complaints · 33 companies (narrow spread) · top product Credit card.

901 CFPB complaints

"Collection debt dispute" concentrates on 33 named companies (narrow spread) with 901 filings · lead firm 23%. Allegations, not findings.

  • Volume rank #122 of 178
  • Capital One Financial 23% of filings
  • Data updated June 2026
  • Narrow respondent spread
901
Total Complaints
33
Companies
Credit card
Top Product

Lead companies on "Collection debt dispute"

# Company Complaints
1 Capital One Financial Corporation 207
2 Citibank, N.a. 167
3 Bank of America, National Association 135
4 Synchrony Financial 88
5 JPMorgan Chase & Co. 86
6 Discover Bank 60
7 American Express Company 47
8 Wells Fargo & Company 30
9 Barclays Bank Delaware 17
10 Resurgent Capital Services L.P. 12
11 U.S. Bancorp 11
12 United Services Automobile Association 4
13 PNC Bank N.A. 4
14 HSBC North America Holdings Inc. 4
15 Fifth Third Financial Corporation 4
16 First National Bank of Omaha 3
17 TD Bank Us Holding Company 2
18 Citizens Financial Group, Inc. 2
19 Army and Air Force Exchange Service 2
20 Convergent Resources, Inc. 2
21 Northland Group Inc 2
22 Commerce Bank 1
23 Synovus Bank 1
24 Ocwen Financial Corporation 1
25 BB&T Corporation 1
26 Santander Bancorp 1
27 Suntrust Banks, Inc. 1
28 Bbva Financial Corporation 1
29 Pentagon Federal Credit Union 1
30 Navy Federal Credit Union 1
31 Equifax, Inc. 1
32 Pending Company Match 1
33 Bancorpsouth Bank 1

Source: CFPB Consumer Complaint Database

"Collection debt dispute" on a narrow respondent set

"Collection debt dispute" names only 33 companies, so filings cluster on a small respondent set rather than the whole market. Respondent breadth sits in the lower third of the indexed issue corpus. No single company exceeds 23% of these filings.

Because only 33 firms are named, compare company profiles before treating "Collection debt dispute" as a category-wide pattern. The most common product category is "Credit card". Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Collection debt dispute" (#122 of 178; 33 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrow respondent spread