CFPB · Narrative-heavy record
Viamericas Corporation
19 CFPB complaints · 42.1% with narratives · top issue Money was not available when promised.
Viamericas Corporation: 42.1% of 19 filings include consumer narratives. Timely 94.7% · relief 10.5% · top product Money transfer, virtual currency, or money service. Allegations, not findings.
- Narrative-heavy record
- -50% filings 2014 to 2026
CFPB relief outcome brief
CCDB company viamericas-corporation
10.5% relief · 94.7% timely · 19 filings · Money transfer, virtual currency, or money service
Same-product relief peers
Nearest relief peer: Meta Payments Inc. (10.9% relief)
Viamericas Corporation closes 10.5% with relief, above the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Viamericas Corporation's 19 filings include narrative text
42.1% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Viamericas Corporation complaint mix by product
- Money transfer, 12 63.2% – 8% relief
- Money transfers 5 26.3% – 20% relief
- Checking or 1 5.3% – 0% relief
- Debt collection 1 5.3% – 0% relief
How Viamericas Corporation's 19 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 12 |
| Money transfers | 5 |
| Checking or savings account | 1 |
| Debt collection | 1 |
Where Viamericas Corporation complaints are filed
Top states by attributed CFPB complaint volume for this company
- Leading state
- CA
- 26.3% of this company's filings
Viamericas Corporation falling annual filings
Annual filing volume from the CFPB public database
- 2026
- 1
- -50% vs 2014
Top States
| State | Complaints |
|---|---|
| CA | 5 |
| NY | 2 |
| GA | 2 |
| TX | 1 |
| SC | 1 |
| PA | 1 |
| NJ | 1 |
| NC | 1 |
| WA | 1 |
| OR | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Money was not available when promised | 6 |
| Fraud or scam | 3 |
| Lost or stolen money order | 2 |
| Other transaction problem | 2 |
| Managing an account | 1 |
| Other service problem | 1 |
| Wrong amount charged or received | 1 |
| Other service issues | 1 |
| Other transaction issues | 1 |
| Attempts to collect debt not owed | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 50% |
| 2015 | 3 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2024 | 6 | 100% |
| 2025 | 3 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database
Viamericas Corporation's narrative-rich complaint ledger
Viamericas Corporation's 19 logged complaints stay concentrated: only 10 states show a filing. 42.1% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-04-06.
Viamericas Corporation answers 94.7% of complaints inside the CFPB's tracked window and closes 89.5% with a written explanation. 10.5% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Money transfer, virtual currency, or money service" draws the most filings, most often for "Money was not available when promised."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Viamericas Corporation.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Viamericas Corporation: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 19.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 94.7%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Viamericas Corporation (94.7% timely; 10.5% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Narrative-heavy record