Total complaints
15
Filed since 2014
2026 data Public-data reference. official source
VIAMERICAS CORPORATION
15 consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.
15 consumer complaints filed with the CFPB
This profile shows VIAMERICAS CORPORATION's complaint history from CFPB public records. 15 consumers have filed complaints since 2014. The company has a 93.3% timely response rate and has provided relief in 13.3% of cases.
15
Total Complaints
93.3%
Timely Response
0%
Disputed
13.3%
Relief Provided
8
States Active
2014
Since
Timely response
93.3%
CFPB-tracked response window
Relief rate
13.3%
Closed with monetary or non-monetary relief
Timely response rate 93.3%
Federal benchmark
CFPB benchmark: response within 15 calendar days of filing.
Relief rate 13.3%
Industry median
Share closed with monetary or non-monetary relief.
VIAMERICAS CORPORATION complaint mix by product
- Money transfer, 8 53.3% – 13% relief
- Money transfers 5 33.3% – 20% relief
- Debt collection 1 6.7% – 0% relief
- Checking or 1 6.7% – 0% relief
How VIAMERICAS CORPORATION's 15 complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Money transfer, virtual currency, or money service | 8 |
| Money transfers | 5 |
| Debt collection | 1 |
| Checking or savings account | 1 |
Top States
| State | Complaints |
|---|---|
| CA | 5 |
| GA | 2 |
| OR | 1 |
| SC | 1 |
| WA | 1 |
| NC | 1 |
| NJ | 1 |
| TX | 1 |
Top Issues
| Issue | Complaints |
|---|---|
| Money was not available when promised | 6 |
| Fraud or scam | 2 |
| Other transaction issues | 1 |
| Other transaction problem | 1 |
| Lost or stolen money order | 1 |
| Other service issues | 1 |
| Attempts to collect debt not owed | 1 |
| Wrong amount charged or received | 1 |
| Managing an account | 1 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 2 | 50% |
| 2015 | 3 | 100% |
| 2019 | 1 | 100% |
| 2020 | 2 | 100% |
| 2021 | 1 | 100% |
| 2024 | 3 | 100% |
| 2025 | 2 | 100% |
| 2026 | 1 | 100% |
Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database
What the CFPB Record Shows About VIAMERICAS CORPORATION
VIAMERICAS CORPORATION has accumulated 15 consumer complaints in the CFPB public database, with filings active across 8 U.S. states. Of those submissions, 3 include a consumer narrative — the verbatim description of the reported problem that the CFPB collects alongside each filing. The earliest complaint on file dates back to 2014, and the most recent logged activity is 2026-04-06, giving this record a multi-year window of observable consumer sentiment.
Looking at response behavior, VIAMERICAS CORPORATION reports a 93.3% timely-response rate and has closed 86.7% of cases with a written explanation to the consumer. 13.3% of complaints were closed with monetary or non-monetary relief — an outcome signal that tracks how often consumers walked away with some form of remediation. A further 0% of responses were formally disputed by the consumer after the company replied, a useful marker of resolution quality independent of sheer volume. The most-reported product category for this record is "Money transfer, virtual currency, or money service", and the single most common underlying issue is "Money was not available when promised".
Complaint volume is heavily influenced by company size, customer base, and market footprint — larger financial institutions routinely carry more filings purely because they serve more consumers. A complaint is a consumer-reported allegation, not proven wrongdoing, and a timely or relief-flagged closure does not by itself confirm fault. Use this page as one input among many when evaluating VIAMERICAS CORPORATION: cross-check against the CFPB Consumer Complaint Database directly, review your own contract terms, and consult a licensed professional for financial, legal, or regulatory advice. This page is informational only.
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Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Frequently Asked Questions
How many CFPB complaints does VIAMERICAS CORPORATION have?
VIAMERICAS CORPORATION has received 15 consumer complaints filed with the Consumer Financial Protection Bureau.
Does VIAMERICAS CORPORATION respond to complaints on time?
VIAMERICAS CORPORATION has a 93.3% timely response rate to CFPB complaints.
What is the most common complaint about VIAMERICAS CORPORATION?
The most common issue reported against VIAMERICAS CORPORATION is "Money was not available when promised" in the "Money transfer, virtual currency, or money service" product category.
Read our methodology — how this data is sourced, computed, and verified.
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