CFPB · Heavy issue volume

Other

14.8K CFPB complaints (heavy-volume third) · 311 companies · top product Credit card.

14.8K CFPB complaints

"Other" is in the heavy-volume third with 14.8K CFPB complaints (ranks #50 of 178) across 311 companies. Top product Credit card. Allegations, not findings.

  • Volume rank #50 of 178
  • Bank of America 12.7% of filings
  • Data updated June 2026
  • Heavy issue volume
14.8K
Total Complaints
311
Companies
Credit card
Top Product

Companies with most complaints for this issue

# Company Complaints
1 Bank of America, National Association 1.9K
2 Citibank, N.a. 1.7K
3 JPMorgan Chase & Co. 1.5K
4 Capital One Financial Corporation 1.4K
5 Wells Fargo & Company 1.1K
6 Synchrony Financial 887
7 Ocwen Financial Corporation 808
8 American Express Company 632
9 Discover Bank 469
10 Nationstar Mortgage LLC 384
11 Barclays Bank Delaware 345
12 U.S. Bancorp 310
13 HSBC North America Holdings Inc. 288
14 Select Portfolio Servicing, Inc. 260
15 TD Bank Us Holding Company 163
16 Ditech Financial LLC 155
17 Seterus, Inc. 113
18 PNC Bank N.A. 111
19 Caliber Home Loans, Inc. 98
20 United Services Automobile Association 98
21 Specialized Loan Servicing Holdings LLC 95
22 Suntrust Banks, Inc. 85
23 Carrington Mortgage Services, LLC 81
24 Paypal Holdings, Inc 75
25 Navy Federal Credit Union 71
26 Community Loan Servicing, LLC (formerly known as Bayview Loan Servicing, LLC) 65
27 First National Bank of Omaha 51
28 Bread Financial Holdings, Inc. 49
29 Fifth Third Financial Corporation 46
30 Encore Capital Group Inc. 45
31 Rushmore Loan Management Services LLC 45
32 Cit Bank, National Association 43
33 Selene Finance LP 40
34 Continental Finance Company, LLC 40
35 M&T Bank Corporation 36
36 BB&T Corporation 35
37 Shellpoint Partners, LLC 33
38 Servis One, Inc., Titusville, PA Branch 31
39 Synovus Bank 30
40 PHH Mortgage Services Corporation 29
41 Portfolio Recovery Associates, LLC 27
42 Regions Financial Corporation 26
43 Pennymac Loan Services, LLC. 25
44 Flagstar Bank, N.A. 25
45 Fay Servicing, LLC 25
46 Citizens Financial Group, Inc. 24
47 Pentagon Federal Credit Union 22
48 Sterling Jewelers, Inc. 19
49 Resurgent Capital Services L.P. 18
50 Quality Loan Service Corporation 17

Source: CFPB Consumer Complaint Database

"Other" in the heavy-volume third

"Other" is tagged on 14,777 consumer complaints across 311 companies. Volume lands in the heaviest third of indexed issue categories (#50 of 178). No single company exceeds 12.7% of these filings.

The most common product category where "Other" is raised is "Credit card". Use company profiles to see relief and timely-response rates on the firms named most often. Consumer wording drives the label, not a regulatory finding. See methodology for how CFPB complaint routing works.

Disclaimer: CFPB public records only. A complaint is an allegation, not proof of wrongdoing. PlainComplaint does not provide financial advice.

Data sourced from official public datasets for "Other" (#50 of 178; 311 companies). methodology.

Retrieved and formatted by PlainComplaint · vintage June 2026 · Heavy issue volume