CFPB · Diversified product mix
Continental Finance Company, LLC
3.4K CFPB complaints · diversified mix (top product 30.9%) · top issue Incorrect information on your report.
Continental Finance Company, LLC: top product "Credit card" is only 30.9% of 3.4K - multi-bucket mix. Timely 99.5% · relief 0.4%. Allegations, not findings.
- Volume rank #152 of 342
- Diversified product mix
- +643.5% filings 2014 to 2026
CFPB relief outcome brief
CCDB company continental-finance-company-llc
0.4% relief · 99.5% timely · 3.4K filings · Credit card
Same-product relief peers
Nearest relief peer: Avant Holding Company, Inc. (0.5% relief)
Continental Finance Company, LLC closes 0.4% with relief, below the 1.3% industry median among companies with ≥10 complaints. How CFPB response codes work →
Most of Continental Finance Company, LLC's 3.4K filings include narrative text
47% carry a written consumer narrative, this ledger is unusually text-rich for a CFPB company page. Counts still add to the company's total filings; narrative presence is not a severity finding.
CFPB benchmark: response within 15 calendar days of filing.
Share closed with monetary or non-monetary relief.
Continental Finance Company, LLC complaint mix by product
- Credit card 1K 31.0% – 1% relief
- Credit reporting 810 23.6% – 0% relief
- Debt collection 789 23.0% – 0% relief
- Credit card 447 13.0% – 0% relief
- Credit reporting, 312 9.1% – 0% relief
- Checking or 5 0.1% – 0% relief
- Bank account 5 0.1% – 0% relief
How Continental Finance Company, LLC's 3.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.
Complaints by Product
| Product | Complaints |
|---|---|
| Credit card | 1.1K |
| Credit reporting or other personal consumer reports | 810 |
| Debt collection | 789 |
| Credit card or prepaid card | 447 |
| Credit reporting, credit repair services, or other personal consumer reports | 312 |
| Checking or savings account | 5 |
| Bank account or service | 5 |
| Credit reporting | 4 |
| Debt or credit management | 3 |
| Prepaid card | 3 |
| Consumer Loan | 2 |
| Payday loan, title loan, personal loan, or advance loan | 1 |
| Other financial service | 1 |
Nationwide filing states for Continental Finance Company, LLC
Top states by attributed CFPB complaint volume for this company
- Leading state
- FL
- 10.8% of this company's filings
Continental Finance Company, LLC rising annual filings
Annual filing volume from the CFPB public database
- 2026
- 461
- +643.5% vs 2014
Top States
| State | Complaints |
|---|---|
| FL | 371 |
| CA | 322 |
| TX | 311 |
| GA | 271 |
| NY | 232 |
| NC | 174 |
| PA | 164 |
| NJ | 135 |
| MI | 112 |
| MD | 104 |
| TN | 92 |
| OH | 88 |
| AZ | 85 |
| VA | 84 |
| IL | 77 |
| SC | 73 |
| CT | 73 |
| IN | 61 |
| NV | 60 |
| AL | 59 |
Top Issues
| Issue | Complaints |
|---|---|
| Incorrect information on your report | 623 |
| Improper use of your report | 397 |
| Attempts to collect debt not owed | 288 |
| Fees or interest | 262 |
| Problem with a purchase shown on your statement | 197 |
| Took or threatened to take negative or legal action | 175 |
| Problem when making payments | 165 |
| Getting a credit card | 160 |
| Problem with a company's investigation into an existing problem | 154 |
| Other features, terms, or problems | 117 |
| Closing your account | 102 |
| False statements or representation | 94 |
| Written notification about debt | 93 |
| Communication tactics | 78 |
| Trouble using your card | 59 |
| Problem with a credit reporting company's investigation into an existing problem | 54 |
| Struggling to pay your bill | 41 |
| Other | 40 |
| Billing disputes | 37 |
| Advertising and marketing, including promotional offers | 34 |
Yearly Trend
| Year | Complaints | Timely |
|---|---|---|
| 2014 | 62 | 87.1% |
| 2015 | 124 | 92.7% |
| 2016 | 106 | 100% |
| 2017 | 112 | 100% |
| 2018 | 97 | 100% |
| 2019 | 91 | 100% |
| 2020 | 107 | 100% |
| 2021 | 155 | 100% |
| 2022 | 253 | 100% |
| 2023 | 289 | 100% |
| 2024 | 585 | 100% |
| 2025 | 1.0K | 99.9% |
| 2026 | 461 | 100% |
Source: CFPB Consumer Complaint Database
Continental Finance Company, LLC spreads across product buckets
Continental Finance Company, LLC's 3,448 logged complaints reach a nationwide footprint - 52 states have at least one filing. 47% of filings carry a written consumer narrative, an unusually well-documented record. Records run from 2014 through 2026-06-26.
Continental Finance Company, LLC answers 99.5% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Incorrect information on your report."
A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Continental Finance Company, LLC.
Compare beyond geography
Nationwide peers by volume & timely response
Two PlainComplaint-derived comparison paths for Continental Finance Company, LLC: nearest filing volume and nearest CFPB timely-response rate among companies with at least 100 logged complaints. State breakdowns above stay geographic; these neighborhoods vary by metric.
Similar filing volume
Nearest companies by total CFPB complaints. This record: 3.4K.
Similar timely response rate
Nearest companies by CFPB 15-day timely-response %. This record: 99.5%.
Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.
Data sourced from official public datasets for Continental Finance Company, LLC (#152 of 342; 99.5% timely; 0.4% relief). methodology.
Retrieved and formatted by PlainComplaint · vintage June 2026 · Diversified product mix