2026 data Public-data reference Official source

Continental Finance Company, LLC

3.4K consumer complaints recorded in the CFPB Consumer Complaint Database, with breakdowns by product, state, and complaint year.

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3.4K
Total Complaints
99.5%
Timely Response
0%
Disputed
0.4%
Relief Provided
52
States Active
2014
Since

Data updated June 2026

Timely response rate 99.5%
Federal benchmark

CFPB benchmark: response within 15 calendar days of filing.

Relief rate 0.4%
Industry median

Share closed with monetary or non-monetary relief.

Continental Finance Company, LLC complaint mix by product

Total complaints: 3.4K

Continental Finance Company, LLC complaint mix by product Horizontal strip chart. Width of each segment is proportional to that category's share of the 3.4K total complaints. Trend arrow shows rolling 12-month direction. Inline badge shows resolution rate (% closed with relief). Credit card: 1,066 complaints (31.0%), resolution 0.9% Credit card 31.0% Credit reporting: 810 complaints (23.6%), resolution 0.0% Credit reporting 23.6% Debt collection: 789 complaints (23.0%), resolution 0.0% Debt collection 23.0% Credit card: 447 complaints (13.0%), resolution 0.4% Credit card 13.0% Credit reporting,: 312 complaints (9.1%), resolution 0.3% Credit reporting, 9.1% Checking or: 5 complaints (0.1%), resolution 0.0% Bank account: 5 complaints (0.1%), resolution 0.0%
  • Credit card 1K 31.0% – 1% relief
  • Credit reporting 810 23.6% – 0% relief
  • Debt collection 789 23.0% – 0% relief
  • Credit card 447 13.0% – 0% relief
  • Credit reporting, 312 9.1% – 0% relief
  • Checking or 5 0.1% – 0% relief
  • Bank account 5 0.1% – 0% relief

How Continental Finance Company, LLC's 3.4K complaints split across CFPB product categories. Resolution rate badge = % closed with monetary or non-monetary relief.

Complaints by Product

Product Complaints
Credit card 1.1K
Credit reporting or other personal consumer reports 810
Debt collection 789
Credit card or prepaid card 447
Credit reporting, credit repair services, or other personal consumer reports 312
Checking or savings account 5
Bank account or service 5
Credit reporting 4
Debt or credit management 3
Prepaid card 3
Consumer Loan 2
Payday loan, title loan, personal loan, or advance loan 1
Other financial service 1

Top States

State Complaints
FL 371
CA 322
TX 311
GA 271
NY 232
NC 174
PA 164
NJ 135
MI 112
MD 104
TN 92
OH 88
AZ 85
VA 84
IL 77
SC 73
CT 73
IN 61
NV 60
AL 59

Top Issues

Issue Complaints
Incorrect information on your report 623
Improper use of your report 397
Attempts to collect debt not owed 288
Fees or interest 262
Problem with a purchase shown on your statement 197
Took or threatened to take negative or legal action 175
Problem when making payments 165
Getting a credit card 160
Problem with a company's investigation into an existing problem 154
Other features, terms, or problems 117
Closing your account 102
False statements or representation 94
Written notification about debt 93
Communication tactics 78
Trouble using your card 59
Problem with a credit reporting company's investigation into an existing problem 54
Struggling to pay your bill 41
Other 40
Billing disputes 37
Advertising and marketing, including promotional offers 34

Yearly Trend

Year Complaints Timely
2014 62 87.1%
2015 124 92.7%
2016 106 100%
2017 112 100%
2018 97 100%
2019 91 100%
2020 107 100%
2021 155 100%
2022 253 100%
2023 289 100%
2024 585 100%
2025 1.0K 99.9%
2026 461 100%

Source: CFPB Consumer Complaint Database CFPB Consumer Complaint Database

What the CFPB Record Shows About Continental Finance Company, LLC

Continental Finance Company, LLC's 3,448 logged complaints reach a nationwide footprint - 52 states have at least one filing on record. 47% of filings carry a written consumer narrative, the verbatim complaint description the CFPB publishes alongside the numbers - an unusually well-documented record. Records run from 2014 through 2026-06-26.

Continental Finance Company, LLC answers 99.5% of complaints inside the CFPB's tracked window and closes 99.2% with a written explanation. 0.4% end in monetary or non-monetary relief for the consumer. Consumers disputed just 0% of responses after the company replied. "Credit card" draws the most filings, most often for "Incorrect information on your report."

A complaint is a consumer-reported allegation, not proven wrongdoing. See the disclaimer below for how volume relates to company size, and cross-check against the CFPB Consumer Complaint Database directly before drawing conclusions about Continental Finance Company, LLC.

Disclaimer: This data is from CFPB public records. PlainComplaint does not provide financial advice. A complaint does not indicate that a company has violated any law or regulation. Complaint volumes are influenced by company size, customer base, and market presence. Use this data as one of many inputs when evaluating a company.

Frequently Asked Questions

How many CFPB complaints does Continental Finance Company, LLC have?

3,448, per the CFPB's public complaint count for this company (see the full breakdown above).

Does Continental Finance Company, LLC respond to complaints on time?

99.5% of the time, measured against the CFPB's 15-calendar-day response window.

What is the most common complaint about Continental Finance Company, LLC?

"Incorrect information on your report", filed under the "Credit card" category - see the issues and products tables above for the full ranking.

Every figure on PlainComplaint is rendered directly from the CFPB Consumer Complaint Database, no number is typed in by an editor. Company figures are computed directly from the CFPB Consumer Complaint Database, no figure is typed in by an editor. See our editorial standards & corrections policy, the methodology behind these numbers, or report a data error.